I have called them 3 times and left messages since March! Not even the courtesy of a call saying…read morethey're busy and can't get to me! What kind of a business is this? They came highly recommended by a neighbor, but I guess they've gotten too big to bother with good business practices. I found someone who returns calls the next day.

Keith and Chris are just wonderful. Efficient and meticulous! They take pictures of damage and…read morework out an affordable plan for repairs and safety. I highly recommend Soot Solutions.

Guy treated me as less than and gave unsolicited advice. Reeked of smoke/ashtray. Didn't explain…read morewhat he was going to do and or why prior to coming, so the appt. was pointless & waste of time. I knew there was no active leak in bath ceiling, but realtor told me to have him cut ceiling open for no reason to only then have to pay another guy idk maybe $90 for paint I bought and then maybe $2-300 to fix hole in ceiling (and he had to come back about 4-5x to fix this.). Plus, this guy who was unrelated to this business ended up showing up like 2 hours late or always changed the arrival times. Cool dude tho. Let's just say I didn't write a review on that realtor, but we agreed to cut the cord lol. The admin. lady was extremely helpful, informative, funny & precise.

Very professional and knowledgeable team. I got same day service within a couple of hours on a…read morewater heater failure and replacement. Dan and Brian serviced the unit and I was impressed on the efficient manner in which they worked. They were well educated and very forthcoming with information on how both my water heater and furnace system worked. There are other plumbers closer to my location but these guys are the gold standard when it comes to service and professionalism.

We had to get some roof cleaning recently, and we ended up going with Vaillancourt for cleaning the…read moremain house, but they said that a stand-alone structure couldn't be cleaned and was going to need a new roof. Their price was beyond what we could afford, so I started shopping around. W.E.Brown roofing had good reviews, so we called them about the stand-alone structure. Their price was in our budget, and we really liked the knowledge and experience of the fellow who came out to spec the job, Ron Bush. They were able to get us on the schedule fast, and the team that came out to replace the roof did a great job. It looks beautiful, and the technology behind the new shingles is impressive. A couple sheets of plywood needed to be replaced, and they needed to brace one of the rafters to hold the plywood securely. They explained everything they were doing and why it needed to be done. I was worried the price would shoot up, but it ended up being entirely reasonable, and now that structure's roof is going to last for years. I'm really happy with them, and we're going to go with Brown when it comes time to replace our main roof. It was a really good experience. I don't think anyone really *wants* to get this kind of work done, but when you need it, you need it, and they made it not only painless, but pleasant.

Fast response when called about estimate for new roof, good communication. Price was reasonable…read morefor entire new roof and skylights- we got a total of 5 estimates, Brown was right in the middle. Roof looks great, would recommend.

Other people in my community are regretting that they I hired JIm Trombley plumbing & heating to…read moreinstall their air conditioning & heating condenser unit & furnace, they have the same condenser & furnace as I do. So we all got screwed.

Do not do business with this place, charging way too much and the job nasty, not nice guys. Never…read moresee them again

John is the real deal. He was quick with a quote and provided a very quality roof installation with…read morequality materials. My neighbors all love the look of the new roof and we couldn't be happier with the level of service and professional installation. John and his crew were also able to uncover some areas of concern with the roof and replaced damaged sections of the roof to give us the peace of mind that the roof will be good for 30 to 50 years. His crew was very fast at installing both the house and roof on the barn completing the job in 2 days. They also left the jobsite very clean, picking up all the nails and debris. I highly recommend John DeNisco roofing!

I would to take this opportunity to thank R A Desmarais & Sons for a outstanding job installing…read morecentral air to our home. The crew that came to the house to do the job were extreme professionals all the way thru. Could not ask for a better system to be put in. This has made a huge impact to the home in a comfort level. There were very clean and thorough. Thank you guys for a great job and look forward on passing the word for your company. Thanks again for the great job hats off to the entire team!!!! CB

My gas furnace was making extremely loud banging noises. I called and they were able to fit me in…read morethe same day. The technician explained the issue and repaired it in the same service call. Very reasonable pricing, knowledgeable and great customer service. Nancy N. Concord

I started with a call to get a free estimate. The office staff was very nice & cheerful, making…read morefor a great first impression. Within 24 hours, I had a very thorough/detailed estimate for my new roof project. Between the other good reviews on yelp + the great first impression + the excellent quote, Queen City Roofing won my business. They quickly completed my new roof in one day, took payment via credit card and even sent a progression of photos as they roofed my home. AND I was out of town the entire time - so even more impressive to me the level of great customer service without even being at home. Definitely let them at least quote your job. I suspect they'll win your business, too!

I first got a quote from Vaillancourt Roofing for about $34,500 when my sister told me that we…read moreshould look at Queen City Roofing. As I researched them, their reputation was stellar. We went with them, and the final cost was $19,500. Both quotes had a 50-year warranty, and the only differences were that Vaillancourt put a 4' higher layer of the neoprene (I think) barrier, and they used Owens Corning shingles. Even though I do not know the names of name-brand shingles, I am 100% sure that Queen City Roofing also used an excellent brand, if for no other reason than they do not want to come back to do repairs. Anyway, those two little differences were not worth $15,000!! I also recommend using their recommended finance company as they were much easier to get what amounts to a high-dollar personal loan, than through my bank, for only 1% higher interest rate. Anyway, when they finally did the job, I was worried about how many nails would be left on the ground. Well, they did an incredible cleanup job. Based on the quotes I mentioned, you can imagine we have a very large roof, and so far, I have found 6 nails. They had 12 guys working that day, and did the whole roof in one day. They started at 7 a.m., and were done by 4:30! I cannot recommend them enough.

I contacted Curb Appeal in mid May about a sealcoating job for my residence, and Henry came over…read morethe next day in the rain. He gave me a price and I accepted it the following week. I accepted his price by email; and he indicated that he could start the middle of June. After I had waited a couple of weeks beyond his promised date of doing my driveway, I finally called him. He said something about me being a man of his word on the price. Even though he was higher than one company, I trusted, to my dismay, that he was a straight shooter. I asked him for a contract, and he never did send me one. I think that he had other jobs, probably paving ones that would give him more money, versus a sealcoating job. I called him another time and left a message of which it was not returned. He should at least have had the decency to tell me that he could not follow up on his promise. I finally resorted to calling other companies in late July and early August; but I feel that by waiting for Henry, I missed out on other companies scheduling my job this Summer. My wife and I finally had to sealcoat the driveway ourselves, and both of us are 77 years old! In closing, do not trust Henry on his being a "man of his word"! John C.

I've had a gravel driveway for 40 years, and it was about time to pave it. Only one shot, so it…read morehad to be perfect. Henry met me on site, provided details of the work involved, answered questions, was flexible for what I wanted, at a reasonable price. Curb Appeal came through - workers were experienced, professional, explained the process, left the surrounding area neat, and finished work in two days. My new driveway is beautiful. I highly recommend Curb Appeal for any paving job you may need.