doing everything through the TSA pre-check online portal was super easy then you make your…read moreappointment to come in the only thing that I had trouble with and it's no fault that theirs is when you put in the address it tells you to turn down a street which is only for commercial vehicle deliveries because it's kind of like downtown Fort Street mall where they have the sidewalk for the street but you can go on there if you have deliveries and stuff so and there's no parking in the building. You have to find street parking and then just walk in. There's a bunch of construction going on in the building but other than that, it was fast. I was in and out of there maybe five minutes.

I got an appointment here to do my TSA pre-check after waiting in a very, very long TSA line at the…read moreairport early Monday morning. I will never do that again. I highly recommend this office to do your Idemia pre-check for TSA appointment appointments were fast and easy to make online and the couple is very nice They also do walk-ins.

It's not often that a C&C or State clerk at the DMV or City Hall will offer fast and friendly…read moreservice, so today's experience definitely stood out. Props to Mollie Brunn at the service counter for a really great experience. She was polite, professional, friendly, and fast. I went in to transfer a vehicle title and registration into my name and was expecting that it would take forever. I had an appointment thru the AlohaQ website that I made a week ago and went in about fifteen minutes early. The location was pretty full, so I was glad that I had an appointment. I checked in at the front and was instructed to take a seat to be called. They have an electronic sign board behind the counters so you can see your appointment number, time, and place in line. Mollie called out my name about 5 minutes later and directed me to a window that was closed. She helped me there and verified my paperwork, and instructed me how to complete it. The entire process only took less than 5 minutes, and I was done with my new title and registration in hand. Hooray!!

I came here for DL renewal. The lady with white hair is not fair, mean, disrespectfull. I could…read moreread the numbers for eye examination. I feel like she failed me. I feel I was treated unfairly.　She had such a mean look on her face. I went to my eye doctor, No problem with my eye vision. I will report this. I will not come here again!!

My biometrics appointment went well and fast people there were nice and accomodating…read moreI think it only took me 10 mins to finish

23 November 2020 My…read moremother has a long overdue appointment. Due to covid19 the facilities were locked down and assumingly severely delayed USCIS processes. Anyway, she was finally able to get an appointment. We arrived downtown super early and was able to find parking along the street. It was still early so we sat in the car and waited. There is a parking garage for the plaza with access from Pohukaina Street. Parking fee is $3 per 30 minutes. Nearer her appointment time she wanted to use the bathroom before going in so we walked around the plaza in search of one. She remembered seeing one in the parking garage during her last visit so we headed to the parking area. While there we did find a bathroom however, it was locked and required a code to access it, which we did not have. We went to the nearby guard station and asked them about access to the bathroom at which time they gave us an access code. USCIS has offices in Building 2, floors 4 and 5. Depending on which part in the process you are will determine which floor your appointment is. My mother's appointment was on the 5th floor so we took the elevator there; I'm sure there are stairs in case of emergencies, but I did not see them from the ground floor. Inside, the elevator opens up to a security guard checkpoint. The guards ask for your appointment letter (you can only access with an appointment and only the application is allowed beyond the security checkpoint) and then they have you place all your items in a bin to go through a scanner. You then go through a body scanner, similar to the airport scanners. Once through the security checkpoint, immigration officials have desks with security glass to process applicants. There is a small waiting area but, I'm not sure who that is for since only applicants are allowed back. I was only allowed back after Michelle, the official working with my mother, asked to speak with me. No photography or recording devices are allowed, and definitely no weapons even if you have a permit to carry. Both floors are heavily secured. There are three guards a both security checkpoint on each floor (& those are only the ones I saw) and there are security cameras watching every angle.

As a Walk in, I ended waiting almost two hours, but that's my fault for not making an appointment…read more The concierge, Shari, was excellent! She knew the process and deftly directed and instructed each customer as they approached her. The clerk, Gail, was also excellent! She made quick work with my application for a permit and I was out of there within minutes of being served.

"4" for the long line, but, a "5" for the 3 employees for their patience. I arrived at 10:30am for…read moremy 10:45am appointment to renew my driver license today. Ridiculous to find a long line that snaked out into the stairwell. This long line is for everyone with an appointment and not. This was changed from having 2 separate lines and the genius power to be decided to change to 1 line! An employee with a clipboard would come out to check everyone for their purpose of being in line. Because I had an appointment made with their online Aloha Q, he pulled me out, looked at my application and gave me a number. I then proceeded to the waiting area at 10:44am and, finally, was seen around 11:10am! Although, I brought my birth certificate, 2 proof of residency, eye check certificate from my optometrist so I don't have to get my eyes checked with their icky eyes check machine and current driver license, I was told unless I had changed my address or name, I only needed my current driver license, money to pay the fee and my eyes checked certificate! Oh, if you're already a registered voter, you do not need to re register by completing the application that's attached to the renewal driver license application! What! Grrrrr... Both the employee who took my application, current driver license and the employee who my fingerprints and photo were knowledgeable. pleasant and friendly. Now, I have to wait 6-8 weeks for my permanent driver license to arrive by mail. WOW...what an ordeal! Like having your teeth pulled and happy it was pulled...lol...

Just wanted to share my experience…read more 1. Call the local number ahead of time. The 1-800 number is a trap, you wait for over 1 hour on hold, and then they can't help you anyways. The local folks know exactly what can be done (their services have been scaled back because of budget cuts), and if you need an appointment or a walk in is okay. If an appointment, might be ~6 weeks out because of backlog, be prepared. 2. 4 separate people will ask you why you're visiting, be super clear in what you need + if you have an appointment or were told you didn't have to make one. 3. Listen carefully for the numbers being called. Their PA system is super mid, and depending on who is calling the number from what window, it might not be clear. Lol everyone in the waiting room banded together to try discern what's being said. "You got that ticket number?" "Think it was this, who caught the window number?" 4. The employees are short staffed, but very empathetic + helpful. You just have to work together with them, have your id + documents ready for when it's your turn and they ask for stuff. Thanks to the guy that helped me (think AF vet?), got what I needed to file taxes for my mom who recently passed.

Called the local Social Security office twice and received prompt and professional help both times…read more My issues have been completely resolved and I did not have to go in person. That is great service.

Just about the three decades of paw being in the HFD we have had our fair share of fire station…read morevisits. My kids have come to check out the cool facilities and the amazing equipment, including the engines! I come to see who might be on the calendar lol, I kid! We always come with pastries or some kind of treat for the guys. We definitely appreciate all their hard work! Like I was saying, we've been to a couple of the stations on island and this one is not the worst and not the best. What I do know is this is one of the few stations where HAZMAT crews are stationed at. Pretty basic, kitchen, common, dorm and I believe the workout area is shared with the police station. Since we always have a purpose for our visit, I have no idea if anyone could just take a random tour... I'll ask and update lol.

What do you do when there's a mountain in your way?…read more Blast a hole in it and make a tunnel! That's what finally happened after about 30 years of planning, local protests, and lots of controversy. Halawa Valley is the site of some ancient Hawaiian artifacts and sacred grounds. The people were trying to preserve their heritage. The Government assured them that the area wouldn't be harmed as the freeway would be built above the site... and so it happened... The Tetsuo Harano tunnels are a pair of the longest tunnels on the Island of Oahu. Inside, they are beautifully tiled with a glossy blue to white fade theme. There was a Fun Run/Walk before the tunnels were opened up to vehicles. I had a chance to see the beautiful tiles up close! In 1997, the side-by-side tunnels (almost a mile long each) were opened for use at the cost of approximately $80 billion per mile - the most costly highway in the USA! With the help of Federal Funding, the Interstate H-3 connected the Windward side of Oahu with the Halawa area. My coworkers who live on the Leeward side of the island were so happy when the tunnels were built. Now, they don't have to drive around the Koolau Mountain Range to get to our hospital in Kaneohe! When you drive through the tunnels, you will see some of the most awesome views of Oahu! Keep your eyes open as you emerge from the opposite end!

Best freeway on the Island with impressive wide, two lane, well lite tunnels that make the commute…read moreon H3 a breeze! Don't get to comfortable easing on down this super Highway! There are highway patrol cars and motorcycles lurking just before and sometimes after the tunnels. Magnificent engineering marvel to cut such a large path through these majestic mountain! Five Stars for those tax payers that made it happen and a gratifying honk and shaka to those that maintain these tunnels and roadways!

The State of Hawaii has been a lifelong dream of mine for an extended visit. One of my closest…read morefirst cousins named Marilyn lives in a resort community on one of the islands. Kamuela I think is the name but I'm not sure. I've got the best Yelp friends from Hawaii. Everyone is so friendly and caring. Nadine shares my birth month and my religion. I'm so grateful and thankful to have so many Hawaiian friends! This review is dedicated to you and I'm here praying for the day I can visit. Even if it's in my next lifetime. I hope I return as someone as fortunate as I am in life! I'm recommending....

I really enjoyed my one trip to Kauai, Hawaii! I loved everything about it! The food, the…read moretopography, the people, the beaches, the incredible breathtaking mountains, and especially the glass beach! It's known as "the Garden Island." The Waimea Canyon (also known as the "Grand Canyon of the Pacific") State Park is lovely, and a boat tour of the Na Pali Coast is a must do! the Na Pali Coast was features in numerous Hollywood films, and again, is a must see! Although Kauai Hawaii was my only Hawaii experience, I highly recommend anyone with an opportunity to visit Hawaii to do just that!