We had a $120 vet bill. They had to give him steroid shot and cream! Will not be coming backread more

They do a great job at making my dog smell good! My dog comes home with so much energy so I know…read morethey tame good care of hI'm. They are super nice all the time too!

My dogs have never looked better!! I was a little hesitant to try and new grooming place but Mieko…read morewas fantastic! She truly listened to what we wanted and she did not disappoint. My dogs loved it there and they made me feel great! We will be back for sure! Please give them a shot, you will not be disappointed!

That Dapper Pet is the most unprofessional business. I have given them more than ample chances to…read moreshow me they are professional and still, they continue to validate their rudeness, unprofessional style of conducting business. Every time I have dropped my maltese off, I have had to wait in the deserted lobby for more than 10 minutes. When asking for assistance, "Hello, Good morning" no one comes. One occasion, the backroom was full of "f-bombs" and I still continued to wait. There are many groomers in Bloomington that could provide great service with a professionalism. Just think, if this is how they treat humans, what do you think they are doing to your dog!

We have been long time customers and have come of age with and always respected Dr. Kathy - she…read moreknows her stuff and our pets pretty well. Lately though, as she wrestles with the inevitable slow down and eventual retirement, there seems to be a revolving door of alternate veterinarians, vet assistants and front desk people. We understood the challenges presented by the pandemic in particular, but sometimes it almost feels like a bit of a sterile new business with lots of strangers and lately we've ended up scheduling out a lot further than we'd prefer, just to make sure Dr. Kathy is there. Like everything else, the costs seem to have gone up too. What we don't understand is how difficult it seems to be to find a second vet that is willing to help stabilize and grow the business. The location - doors down from corporate SF is pretty convenient for the plethora of pets on the east side, plus the building was remodeled a few years ago and seems more than adequate. Give this place a chance and hopefully a couple quality hires come about sooner than later.

We have been with Dr. Olsen for 6 yrs. She is very knowledgable and is a great communicator. She…read moreand the entire staff are so very kind and compassionate. I highly recommend!

Nothing good to say about this place, there are better places to take your animals to. Seriously if…read moreyou really love your pets, find another veterinarian

Love this vet! My dog has never liked going to the vet until we switched her to Fairway Knolls a…read morelittle over 5 years ago. She's old (13 years young) & they are always so gentle with her & they always tell me the best treatments for her. I got a kitten a year ago & she always gets excited for her checkups. Very good vet & the staff is amazing.

Andrew grooms my crazy dog, Cara. Cara is quite a handful, but Andrew manages to have her look…read morebeautiful with each visit!! Thank you Andrew and Ellen's!!

Very disappointed with the service. We recently moved to…read morethe area and needed a professional groomer for our 5 year old American Lab. He has skin allergies and must be groomed twice a month. I asked many questions before our visit and specifically asked for Ellen to do the grooming and was assured she would. I discovered that he was groomed by someone else. He is well trained and easy to groom. He came home with very poorly trimmed nails, rough and close to dangerously short. I checked his ears and only one ear was cleaned out, the other was full of debris. His coat seemed as if it hadn't been cleaned and rinsed thoroughly. I was hoping to write a positive review, but from my experience I can't recommend this establishment. Constance M.

Unfortunately, this place really let me down. I left my dogs here feeling very positive about the…read moreplace, even if it was in a very odd location. My dogs seem fine and were probably well cared for. When I picked them up, however, the owner greeted me with "I need to have a talk with you" in a confrontational and, quite frankly, rude tone of voice. She accused me of not telling her enough about my dogs. Actually, at first she accused me of one of my dogs not being potty-trained (which he is), but then it was that I didn't tell her that one of my dogs can occasionally chew things. He chewed up a yoga mat they usually board at other places with that he'd never chewed before, and this made them angry because he got diarrhea. UPDATE: He got diarrhea because he picked up whip worm from their facility. He was all clear when I had him at the vet two weeks prior. I don't know why she seemed so upset about it (she never said why), but the worst part was, several minutes into being negatively lectured by the owner, I spoke up finally getting rude back at her and said "I'm sorry I didn't tell you every little thing about my dog. You were very busy in the lobby when I dropped off, and I had to leave. I just want to pay and get out of here." Her daughter yells at me "Don't you talk to my mom that way!" In a manner that suggested she was going to start a fist fight with me. They've been in business long enough to know what can happen when pets board and what they need to know about people's pets. They should have a survey with simple questions addressing their areas of concern. Simple solution! Otherwise, how could I possibly know what to focus on when you ask me "Is there anything I need to know about your dogs?" In short, they were highly unprofessional and not good with people. They are extremely cheap compared to other places (about half the price). I really wanted to like the place, but left feeling very upset.

Sorry to see so many one-star reviews. OK, the place isn't pretty and the staff are sometimes…read morefrank. I'd much rather someone be straight with me and good with pets, which is exactly what they are. I've taken my dog here twice (once for 10 days, once for 5) and I couldn't be happier, nor could my dog. I've spent a total of 10 minutes in there and my dog has spent (quick math) 21,600. Who is more important in that context? I'm very happy with their care for my dog, their honesty in dealing with me and her minor issues, and her health and happiness each time. And especially given their prices, I really can't imagine going anywhere else. For anyone on the fence I recommend giving them a shot, checking your ego at the door, and seeing what you get in return. I got quality animal care from true animal lovers, people really good with dogs, for a great price.

We love Dr. Fluty! The time and attention she and other staff take with our cats and their needs…read moreputs us at ease. She takes the time to answer our questions and explain everything. She is just the nicest person and a fantastic vet. All of the other staff that work there throughout our vet appointments are great as well!

I am so grateful to the staff at Eastland Companion, specifically Dr. Sara Fluty, for their work…read moreand attention to improve my cat's health. I would recommend ECAH to my friends and family for the care of their pets.

First visit and we were totally impressed with Dr. Somers and his staff. Very compassionate and…read morethorough examination. Diagnosis was explained and course of action defined. Even received a call back later in the day with blood work results. Very happy with the care.

They will steal your credit card information and/or mischarge you regularly…read more If you are savvy enough to keep track of your records, they will claim confusion on your part, if you insist, you were improperly charged they will refuse your pet's care next time Definitely subpar animal care when it comes to the longevity of your animal. Dr. Summers has an affinity for putting animals down, it is SICK he tried to convince me to kill my dog when he was sick once, I refused and became abrasive. I sought to get a second opinion, Krueger offered an antibiotic and my dog lived for 3 more years! They have even personally left reviews to skew their rating. If you genuinely love your animal as if they are a member of your own family, find somewhere else to care for them! I hope for your sake you are not tricked. #Animalsarepeoplestoo.

I've been taking my pets here for 5 years and I love this vet office. I trust them with my babies…read moreand know that they're in good hands with the staff here. They're always so kind and do all they can to help you.

Such sweet caring people working here. You can tell they really love animals and what they do…read more I live in TN but got my sweet babies, Charles and Eddie, in Iowa and my mom lives and Bloomington so I have taken both babies to their first wellness visits here. I wish this was their primary vet. COVID and Pre COVID I am confident that this is the best animal hospital in Bloomington :)