We had a $120 vet bill. They had to give him steroid shot and cream! Will not be coming back

They do a great job at making my dog smell good! My dog comes home with so much energy so I know they tame good care of hI'm. They are super nice all the time too! read more

Very very disappointed. I have been taking my dogs here for quite a few years. Today I dropped Mille off at 11:45 for her regular appointment. Her normal pick up time being 3:00 pm. When I arrived for pick up the woman at the desk, as well as Pam, were surprised to see me. The woman looked at the calendar and showed Millie as a "no show". Then the puzzled woman commented "we lost Millie". Pam rushed to the back and upon her return stated that Millie wouldn't be ready for another 45 minutes. I returned an hour later and tried to confirm that cotton had been placed in Millie's ears per our veterinary's request, as she had a severe ear infection prior, due to water from bathing entering her ears. I was unable to obtain an answer to this question. After going here for years, there was no apology for the very poor client service, only excuses. If this is how they value a regular client who appoints every 7 weeks, then I guess we will be going elsewhere. read more

Very professional and caring. My pet looked wonderful and they came home happy. The team were very skilled and helpful. I highly recommend this salon. read more

Wonderful Service!! They always do a great job grooming my dogs. My dogs and I always leave happy! read more

Top Dog Grooming Salon - Pet Groomers Near Me - Bloomington, Illinois

They did a great job with my golden retriever- he gets anxious at the groomer and has gotten some bad haircuts because of it. They handled his difficulties with grace and did a wonderful job! Their prices are much better than some others in town and they seem to have a nice family environment (treating dogs like their own) The staff was friendly and they got me in the same day I called and they called when my dog was ready for pickup perfectly on time! SUPPORT LOCAL FAMILY BUSINESSES! :) read more

Took my puppy here a couple times and was treated so poorly. I was constantly talked down to because my dogs' hair got matted easily and always left feeling terrible and ridiculed. My dog is super friendly and loves people, but is squirmy and doesn't sit still for very long... because he's a PUPPY. There should be no reason a customer should ever be talked to like an idiot or treated like a bad dog owner because their dog is "difficult to work with". I will not be back and will be telling everyone I come in contact with not to come here. I'll take my business somewhere else, without a problem. read more

After my review the owner of this establishment reached out to me. And in good faith I allowed her to wash my dog with a medicated bath and since then he's been doing fine. The way she took are of him was 10x better than his first visit. She didn't have an issue with me staying with my dog the entire time which was big for me. And she even took an extra step in fixing the fur trim from his previous visit. I would bring baby back, but only if she washes him. read more

We have been taking our collie there for almost a year now. He always looks really pretty when I pick him up, every time. We have a few special trim requests for him, because we live in the woods, and the trims are always done. We said no bandanas, he gets no bandanas. The staff has always been very friendly, it's pretty quick to get an appointment when we call, and our collie doesn't have any timidness when we take him there. Don't know how their prices are compared to other good groomers, but we are satisfied with the quality of his grooming, the staff, and the overall experience. So we don't comparison shop. I would not hesitate to recommend Top Dog to anyone. read more

Both our dogs looked good at pickup. However we weren't called when they were ready and had to call over 5 hours after drop off to see if they were ready for pickup. My main concern is that when I got the dogs home, they were THIRSTY. They both drank their doggie bowl down 2 times. I have never seen them this thirsty or drink this much in the 6 years we have had them not even close, so I was very concerned that they were left to overheat or left with no water. Maybe they were offered a bowl and did not drink, maybe they were difficult, I understand how it is, but with how worried about them I was after picking them up I cant give a better review : / read more

Amazing place with a family environment. They treat each pet like their own and take their time to make sure they look good smell good and that your satisfied. The boutique has adorable clothing and they even sell salon quality shampoo and cologne for your pups. They even have high quality food for sale it's just amazing read more

Worst groomer in the country! Totally GOUGED my dog! Groomer was completely incompetent! They even had the gonads to charge me for the visit before showing me they gouged the dog on BOTH rear legs! They should be closed down! Don't go here period! read more

We have been taking Snoops here since he was 5mos old, they always do a excellent job on his cut and grooming, just love Pam and Jerry they are great people to work with!! read more

Worst grooming experience ever. I have 2 dogs with 2 separate kind of fur so I informed them how I wanted each dog cut. When I got them back his hair wasn't cut right. So I asked to speak to the groomer...she was aggressive and rude and informed me she knew better how to cut my little ones hair. I asked for the owner and she acted more like an employee vs. owner. She defended her staff for improperly doing their job. The first time we went there my dogs were very groggy and tired when they returned home but when we called to ask if they were given something they denied that fact. When my dogs arrive from their new groomer they NEVER respond like that. If you want to know your pet is being taken care of well, respected and your requests honored DO NOT GO HERE!!! read more

They were very friendly & helpful...giving advice as I ask a lot of questions! The only thing I didn't like was that the lady trimmed two of my puppys nails WAY to low & we left with two sore paws! My dog is a puppy & don't like to be messed with, so she is very wiggly and she is a black lab with very black nails...I don't know if this is why she was trimmed so low or because of the groomer her self... I will take her back for a second chance! read more

Wonderful. My dog was a complete disaster when I took her and she looked like a whole new dog when we got her back. Our groomer is excellent and she really does care about how you want the dog to look. The price is very fair. Definitely recommending. read more

Pam and her staff were wonderful the entire time they groomed Abi and took special care even in her old age and with her health conditions. Great Job. read more

I have been going to top dog for 12 years with my dogs. They always look great. Pam and Jerry are always friendly. If I ever gave ANY concerns or questions they ate always helpful. They are as concerned as we are over our four footed family! read more

We've been taking our dogs to Top Dog since the early 2000's. We love Pam and Jerry and their dedication to the animals they service. Our dogs are always groomed exactly as we asked, and they have always called us when they are done. We took our Schnauzers to a few other places and were so disappointed with the results. It seems the turnover over in some of those places is incredibly high. We couldn't get the same groomer twice. Our dogs are so excited to get there, unlike another place in town where I couldn't get them in the door after their initial grooming. Pam also does a great job with my mom's mini poodle, who can be moody at times. We would never think of going to another groomer. Excellent choice for your family pets! read more

This is not a nice place. The owners did not even call me when my dog was ready to pick up and they closed up shop and kept her overnight!!! I was SO upset and when I talked to them they yelled at me! Horrible. Please find somewhere else to go. read more

Pam and Jerry are great!!! My puppy always looks so adorable after going to visit. He gets extremely excited when we get close to the building so I know they treat him well. Super reasonable prices and that is even with a Sheep Dog mix! Would recommend Top Dog to everyone!! read more

I took my dog in here yesterday. I told the person doing her hair what I wanted done. When I picked my dog up two hours later, her hair was basically the complete opposite from what I asked to be done. She also would barely open her eyes. I realized later on that she said what appeared to be snot like from her top eye lid down to the bottom lid, which caused her not to he able to open her eye very much. She was not in that condition prior to bringing her in. This was not worth the $40 I payed for. read more

They've always been nice and helpful to me. When I first took my Maltese here, they cut his hair a lot shorter than I wanted them to, but we just had a quick conversation next time and it's been great ever since. We have an established relationship with Top Dog now, and it's the only place I take my dog to. read more