They did a super job on my 4 wheel alignment. Let me explain why .... The technician did the…read morealignment, drive the car, comes back and says it isn't to his standard. Pops that bad boy back on the rack and tweaks it more. Takes it out and drives it again ... Good to go. Just the fact that he was interested and determined for perfection sold me right there.

We've been bringing three family vehicles to Kelly's Auto for a while and were happy in the past --…read morebut recent experiences have been very disappointing - prompting our first review. We were charged quite a bit for preventative maintenance, and immediately afterward, the steering wheel started shaking -- something that never happened before. When we brought it back, we waited two days with no updates. After a long hold on the phone, we were told they found nothing wrong. Oddly, the A/C felt colder when we picked it up, suggesting a test drive may have just happened. Another vehicle took nearly two weeks just to get in. Once dropped off, they forgot we even brought it in, quoted repairs we didn't ask for, and never called when it was ready -- a recurring issue. The staff is friendly, but communication and reliability have seriously declined. It feels like they're too busy to care, and that's disappointing after being loyal customers for years.

If you want to get your car serviced right and have a pleasant experience then do yourself a favor…read moreand visit Carl at Transmax. He has been in business for many a years in the same location and always does an excellent job with working on my transmissions. There's always AAMCO but you get what you pay for, and I would rather take my vehicle to Carl at Transmax any day of the week over the dealer or AAMCO. It's a breath of fresh air to have such honesty and integrity in an automotive repair shop. Carl and crew will definitely help you out if you are in need of transmission repair/service.

Creepy experience , I got a false, expensive diagnosis. There are other transmission shops in…read moreOcala ! Do yourself a favors and go elsewhere..

This is the BEST place for Auto Maintenance and Repair. They are kind, empathetic, COMPETENT and…read moreAffordable, and do all they can to ensure you have a safe vehicle for you and your family. I Highly recommend this Auto and Fleet Service Center.

I have been there 3 times ..with unrelated issues .... that says something right there…read more always receive great service and a fair price.the owners Frank and Ryan are easy to work with and completely explain the work you need and just as important the work you do not need Their prices are far below that of dealerships. I cant recommend them more highly Paul

I was referred to this by Tire Choice on 200 in Ocala however when I called the number the message…read moreI received was "This number is not in service. ". After a few attempts I started looking elsewhere and found an awesome repair facility in Spring Hill called Bills European Autoworks. They work on all European models including Mercedes, Audi, Jaguar, Porsche etc. Let me tell you I am so glad the this car clinic advertises the wrong number or maybe they went out of business but the place I took my Jaguar to was amazing! The people there are incredibly honest and trust-worthy and treat you and your vehicle with the utmost respect! Not a spot of grease or oil got on anywhere on the car much less my interior! Their prices are VERY reasonable. The work was done properly and actually EARLIER than the time it was promised! They did all the paperwork, emailing and phone calls to my extended warranty company as well as sent pics and videos of the repairs needed as required. There was NO back and forth as they completed all the paperwork with required video and pic verification of the scope of work that it needed, parts list and labor charges. A day and a half later they received the authorization from the warranty company to proceed with the repairs. They dotted every "i" and crossed every "t" so the warranty company could make a rapid decision! The work was not only completed ahead of schedule but it was completed excellently! I am going to return to Bill's European Autoworks in Springhillfor even the smallest of service. It's too bad Ocala doesn't have a reputable place like this. I hope this review helps you.

I just took my Mercedes in to check on a small unusual noise it was making randomly. The owner…read morereally listened to me describe everything as best I could, even listening to my suggestions as to where to maybe check. They spent plenty of time checking the car over, taking it for a good road test to try to replicate the noise, which they could not, as I actually expected. After a bit more discussion, I suggested that I continue to drive it to see if whatever they did do maybe fixed the issue or otherwise to let the issue become more pronounced and I'd bring it back in. We agreed that was a good approach and I suggested we just "settle up", but the owner would not take anything from me, claiming they could not find anything wrong with the car so there's no charge. I insisted that at least PLEASE post some sort of "shop charge" for the time and effort spent, but he would not hear of it! I left kind of bewildered, like "what just happened here...?" I would say with business ethics like that, you can be GUARANTEED of not getting ripped off if you take your vehicle here!! It's a good-sized garage, v. comfortable and quiet if you have to wait, but by no means "fancy". But do make an appointment. My wife and I just moved here from W. Palm Bch and let me say this guy reflects very well on Ocala: BRAVO European Car Clinic!!

He helped change the battery on my car and I booked an appointment to get some additional work done…read moreon my car in a couple days. After driving a couple blocks after having that battery changed, a light on the dash that I had never seen before came on. So, I pulled back in to politely ask if it was possible that the battery cables were not tight or something and to look under the hood myself, even though I had been nothing but calm and polite, he got extremely defensive and rude but said nothing about cancelling or upcoming appointment (which he knew I was staying in the area an extra day for) The indicator light went off when I restarted the car and never came back on and after some research online, I believe that he hadn't done anything wrong connecting the battery but that having the battery disconnected caused a sensor glitch. When I returned for that appointment two days later he refused to work on my car claiming that I had gotten angry with him which up until that point was absolutely not the case! He had my phone number yet never called to cancel; so, it seems like a deliberate petty, vindictive attempt to waste my time when all I had done was politely ask a question. This is the most childish and unprofessional behaviour I have ever experienced from a mechanic! I recommend avoiding this place at all cost!

Honest and reliable mechanic. I have been a customer here for 20+ years and I have always been…read moretreated with well. I am very happy with the service. Highly recommended.

Will definitely recommend and use them again! Very kind and helpful. They are willing to explain…read moreeverything going on and give you advice to help in the future. They had my truck in and out and did a great job over all.

Terrible is the best I can describe the service. I had a specific appointment to have my truck…read morelooked at. I brought it in with a relatively minor problem. Sadly, the shop uses appointments like doctors. Where appointments are for patients, but not for the attending physician. So, I waited a couple of days to get the appointment, and had the truck towed in before the specified time. They never called me, I called them, ONLY to be informed, they never got to my vehicle and it would be the next business day it would be looked at. The shop was closed for the weekend, ugh! I waited until later the Monday afternoon, still no call from them. So, I called again. And, got informed they couldn't look at my vehicle until Tuesday because they were short handed. I finally got a call on Tuesday the truck was ready. When I asked about getting a discount due to the truck languishing in their shop for 2 days, (plus the weekend they were not open). They got really pissy with me about me being irritated due to not getting my truck back "sooner". I was charged the full price. No apologies, MY RECOMMENDATION, IS TO TAKE YOUR BUSINESS ELSEWHERE. ITS A SHIT-SHOW for customer service. Please explaine to me in specific language exactly what an APPOINTMENT is for! They were great at excuses but terrible at service. Never use them!

Rick schedules my Escape in as needed depending on the issue. Recently, I needed a battery and…read morecould not for the life of me remove the old one since Ford now crams them under the windshield wiper cowling. He got my car in the same day and had it completed within a short time frame. The mechanics are professional and I know the issues will be taken care of. I did ask for a heavy duty battery so I don't have to go thru this again any sooner than I have to but was willing to pay extra for that. About 6 month ago I needed all 4 tires. Being between jobs at the time, Rick got 4 new tires for less than 2 Michelins (my preferred brand) would have cost. I can always count on him to educate me so I can make better decisions based on my current situation and doing the job right. Thanks for giving me peace of mind!

searching for a new place for an oil change. I didn't want to go to "an only oil change business"…read moreand I came across Batten Automotive. First impression was that the office and waiting room is immaculate which means pride in their business to me. Just asked for oil change and air inflation of tires. They did not try to take advantage or push further work. They were very busy with job orders but still fit me in. I will go back and would highly recommend Batten to anyone. Happy Customer. Rose B.

I was visiting my mom from out of state and driving her suv when the pressure gauge came on the…read moredash that I had no pressure in a rear tire! I happened to be driving by PineyWoods automotive and pulled in. Even though the mechanics were on a lunch break, Jean had them check out my tire pressure on all four tires to let me know that it was just a sensor, nothing wrong with the tires. So much appreciated!! Will be back for regular services! 5 stars!!

they were given a simple job of clearing the drain tubes on the sunroof,on my H2 hummer It still…read moreleaks. They were given a job to repair the AC control unit instead it they cracked the dash on my H2 I was told it was a new control unit it was a remanufactured unit and shorted out the amplifier on my Bose stereo system their answer was take the fuse out of the vehicle, so the amplifier would not run the battery down!! so now I have no radio or OnStar workingThey even forgot to tighten down the shifter knob so when I left, I put it in reverse and I was holding the shifter knob in my hand, terrible experience and yet I gave them one more chance to do brakes. once they brought up the orders, they refused to do any work on the vehicle and promptly sent me out the door !!!!! the total for those services was over $3000 and none of it was done correctly I would not trust them with an oil change. The receptionist has no idea what she's doing. job was planned a week in advance!!I would avoid this place at all costs or it will cost you.!!!!