My dog always loves coming here to the point where she doesn't want to come home. The staff are…read morewonderful and sometimes keep my dog in the office with them during the day. I always get updates about who she played with and how she did when I pick her up.

We call it "dog spa" and our dog gets super excited when we make the turn onto their street!…read more The staff at Springfield are very dedicated to the comfort of the dogs in their care, and will place them in particular kennels depending on the dog's tolerance. Similarly, they will be matched with other dogs for play time! Our current dog is from the humane society and over the past couple of years we have gotten valuable feedback on her behaviour progress from John and Sara. Its great to know that when we head out of town our Taz is well cared for and safe! The grounds are very relaxing in a rural setting. On the drive in you will commonly drive by mule deer, and their driveway cuts through a couple of paddocks with horses. The kennels are indoor and outdoor and the dogs have their choice of in or out. Larger kennels for group stays are also present. Cochrane is a bit of a drive from Calgary, but its totally worth it for our peace of mind. And our dog always falls asleep as soon as we pick her up. I think her ideal world would be a stay at Springfield, with us there as well!

My dog is high energy and loves to explore the wooded areas and socialize with the other dogs at…read morethis kennel. She likes Mike the Mgr. and never resists getting out of the car when I drop her off. On one occasion the Owner called me to advise he had just come back with my dog from my dog's Vet. He wanted to let me know that the Staff had noticed she was passing blood in her stool and per the Vet's instructions they now had her on medication and under observation. He charged me only for the Vet bill he incurred and not even for the time he spent taking my dog there. I am super impressed with the way they cared for my dog and kept me updated concerning her condition. I would not even think about taking my dog to a different kennel now. Larry Costen

I left my 2 dogs and 1 cat with them for a week in Feb. When I picked them up one dog had faeces…read morestuck to his fur on his bottom on his bum and when I got my cat home, I found her ears and down the side of her face was scabbed over, red and hot. I took her to the vet that night and was told she had a bad bacterial infection. I sent an email to Happy Tails the next day expressing my disappointment in the level of care as they should have noticed the ear issue and at minimum told me when I picked her up. It has been over a week now and they have never bothered to respond.

My dog often goes for an afternoon's daycare, which she enjoys. They also groom both the dog, and…read morethe cat. Fairly priced, they do an excellent job, and my animals are happy

From the owner: Welcome to The Dog Father's Pawsitive Times Pet Services, where your pet is treated like one of the…read morefamily!" Formerly known as Claudia's Grooming, we are taking a great thing and making it even better with additional services and flexibility to serve you better.

Dear Tanis; Sorry we…read morehaven't gotten back to you sooner, it's been a horrendous last few weeks (moving)however, the one VERY bright spot is how our darling Sawyer has remarkably transformed from a high-strung, fearful little puppy to an amazingly calm, social and outgoing little pooch; all in 4days with you. It's simply remarkable how you were able to transform Sawyer's negative behaviors into such a positive change ... we'll always appreciate and and love you for that!!! God Bless You Dear Tanis Thankyou so much; Dale, Maggie, Brodye and Sawyer:)

We have been taking our dogs to Tanis for years and she's always great. A few years ago we were…read moredisplaced due to a home fire and needed someone to watch our shitzu & terrier mixed dogs and Tanis took them in without hesitation and even went to the store to buy the necessary food for both dogs. Sadly our shitzu is no longer with us but Tanis is just as happy to take our new dog (a Great Dane/mastiff cross) as well as the terrier who has never been as comfortable staying with someone as he is with Tanis.

We asked specifically for a first time groom for our two 1 year old dogs. The groomer was all over…read morethe larger establishment having a great laugh and chatting with other staff while our poor pups are screaming in back room cages. I could hear my dogs outside through the concrete building. When approached the groomer said "I bet you're wondering why I'm not with your dogs?" She offered a lame excuse and continued on her way. We waited an hour longer than the quoted time for our pups to be released, she hands us a bill and walks away. No love for our dogs, not nurturing...we will never bring our sweet dogs here again. I hope the dogs will forgive us for such a traumatic experience.

We had a fantastic experience at the Petfinity groomers. Viya was amazing with our 14 year old…read moredog. And she looks terrific! Thank you so much. We will be back for sure!

Update Comments: According to the breeder, it will take 1-2 YEARS for the fur on my PUREBRED dog's…read moreRUFF TO REGROW, because of the INCOMPETENCE OF YOUR 'SENIOR' GROOMER. A refund does not make this right, nor does it come close to rectifying the issue. At minimum, I think your business should pay for the services of a third party groomer of my choice, until such time as we agree the problem has been remedied. Nothing less than that is acceptable. Original Posting: I booked a 'wash/blow dry; tidy/trim feet, cut nails and remove matts behind both ears' appointment for my PUREBRED Japanese Spitz dog. This was based on advice from the breeder who shows dogs on a regular basis. Also, it was my dog's first 'professional groom' and I wanted to ease her into the process gradually. My instructions were clear and my expectations were that NO trimming or cutting beyond what I'd asked for would occur. I even provided a printed guide for grooming this relatively rare breed, when I brought the dog in. Instead: 1. Groomer 'M' blatantly ignored my directions, as well as the provided guide, arbitrarily deciding to do a full generic groom. 2. She blunt-cut my dog's ruff to a short and choppy length around her face, which is totally inappropriate for the breed. Fur on her haunches was blunt cut as well. As a result: 1. My dog's breed-specific appearance has been compromised until her fur grows back. 2. I am VERY UNHAPPY with how this was handled. Even more so, having shared the enclosed before/after pictures with my breeder and other groomers/owners familiar with this breed. Their feedback included: 'This is the perfect example of WHAT NOT TO DO!', 'Looks like the work of a child unsupervised with scissors.' 'What happened to common sense?' At minimum: 1. Your groomers should listen to your customers, and 2. Obtain advance approval if they recommend doing more than an Owner requested.

If I could I would give this a "Zero" rating. Recently had my 2 Grand Dogs spent 10 days at your…read morefacility...Went on a Family vacation to come home to 2 "Severely ILL" pups. Both had severe upper respiratory infection... they had been vaccinated prior to their admission...but...due to improper care they appeared to have Tracheal injury (diagnosed by a Veterinary Specialist) due to improper use of leashing technique...the little Frenchie has only ever used a harness so...probably resisted the use of a Noose around her neck when being Dragged outside to urinate (caregivers were aware of this) but their harnesses were not allowed in your facility. Injury to her trachea caused severe breathing problems and respiratory congestion. Both pups have been on antibiotics and the little Frenchie on steroids as well to help with her lung congestion..No previous history of medical problems. It has been 10 days since and will see what the final outcome is! I am truly disappointed...this facility requires caretakers that are properly trained and knowledgeable about the care they provide...our pets are a part of our Family...MY answer would be to provide individual camera footage of every animal in your care...of course I am not only concerned about my pets but others as well...Please...please do better!!!

My dogs love going to Puppy Pals, they get excited when we turn onto the blvd, they know they get…read moreto see all of their friends. I wouldn't trust anyone else to watch my fur babies, they always come home tired, happy and clean.

From the owner: Airdrie Puppy Pals is a locally owned, award-winning Dog Wellness Centre in southeast Airdrie. We…read moreprovide enrichment-based dog daycare, sleepovers, puppy classes, jr puppy programs, group obedience courses (Minding our Manners), and private dog training for dogs of all ages and breeds. Led by Certified Dog Behavior Consultant and Trainer Nikki Nordick (CBCC-KA, CPDT-KA, Fear Free Certified), we use reward-based methods to help dogs build confidence, trust, and connection.

We have had our Penny to Kozy Kennels twice and she loved every minute of her stay! When we picked…read moreher up, she doesn't have that terrible kennel smell that she had with previous Kennels. When we dropped her off, she was so excited to greet the staff, with no hesitation at all. We take her own food and treats with us, as is recommended by the hosts, and they returned whatever she hadn't eaten. She was happy to see us of course, but went to her hosts to say goodbye! We live in Evansburg and are leaving on holiday for 2 weeks. We love Kozy Kennels so much that we are driving the 2 extra hours to take her there! We appreciated how accommodating they were when we had to extend her stay due to a medical emergency in our family. I really cannot say enough about them! Penny is a larger dog, so she requires lots of walks, she was happy and healthy there!

Kozy Kennels..... More like Koncentration Kamp Kennels! We are those customers that will read…read morereviews, research companies, and due our diligence. This is to ensure the company we are entrusting with our most vulnerable of family members provides quality service, shows respects to its patrons, and is accountable. If this is what's important to you as a customer, stay as far away as possible from this place... If saving a buck is what's important during a pandemic, trust us, employing this business will end up costing you more in vet and treatment bills. We remain baffled as to how this company has operated for profit for so long abusing furry family members. Most recently to highlight our experience; we dropped our animals off while on vacation, and upon our return our animals had been damaged, malnourished, and dehydrated. Upon picking up our dogs, on the drive home our puppy laid across our lap almost lifeless, he was limp, and we could visibly see every rib and defined vertebrae. His face was drained of life and he had this dull sad look to him. His norm was a healthy, vibrant, active and healthy weighed animal... Upon bringing our concerns to the attention of the owners (pictures of before and after we dropped them off and a vet assessment report) both in person and over the phone we were met with a lack of customer service, lack of accountability, and lack of overall professionalism one gets from a reputable business. So if you and your family want to stress over the condition of your furry loved one. If you enjoy being ostracized and cursed at by the owners, and over blamed for the condition of your animals in your absence while paying someone to do it.... Koncentration Kamp Kennels is the place for you....

My dog, dad, and I were on a road trip to Banff and ended up staying in a hotel that didn't allow…read moredogs to be left alone. I contacted Veronica's in advance, letting them know my 10 year-old dog can be leash aggressive and doesn't like super high energy dogs. They responded in a timely fashion and explained they had different rooms for different energy level dogs. They were extremely friendly, sent photos of my dog, and made me feel extremely comfortable knowing my dog was in good hands! I cannot say enough good things about this place and I would bring my dog here in a heartbeat if needed in the future

Thanks to Alberta's strict service dog laws, I thought I'd have to kennel my owner-trained American…read moreservice dog while on a work trip in Banff. Jean-Francois and I had several conversations in the month before my trip; he assured me that they could take care of my dog no matter what, and he went so far as to offer to bring her to my hotel so that I could walk her every day of her stay. A last-minute reprieve from the work hotel meant I was able to spend my entire trip with my dog. When I picked up my girl a couple hours after dropping her off, the staff member at the desk described her interactions with other dogs in detail, and they were quick to mention that, as expected, she had shown signs of stress and separation anxiety. The kennel space itself is clean and carefully managed. Kennel spaces and the outdoor yard are floored in concrete, but the dogs don't seem to mind. There is also a wide selection of treats, baked bones, bully sticks, and dog gear in the lobby. JF and his team truly care about dogs. If you need to board while in Banff, look no further than Veronica's.