I moved here 3 years ago and needed a good vet for my senior dog and cat. I came to Apple Valley…read moreAnimal Hospital after having a bad experience with another local vet. I am so pleased that I have found these vets. They take my concerns seriously. I know with the COVID-19 protocols that vets and other pet care providers follow that it can seem pretty chaotic. But not here. They have a system, it works, and I've always felt a sense of calm and order when I've been to their clinic. The staff is wonderful. I can't say enough good things about Dr Ravenscroft and Dr Schilling. The techs and nurses are always kind and professional. We had an emergency appt today, and I need to give Cameron, who was my cat's nurse, a shout out for all his help and for taking such good care of my Sunny. I just want to say Thank You to all the Apple Valley Animal Hospital staff. I really appreciate all they do.

My lab had emergency surgery 2 weeks ago. They caused SO much anxiety, full body shakes, drooling,…read moreeyes bugged out, crying, jumping in my lap. Tried taking her back in for bloodwork and staples removed and she was SO scared, she refused to go back. They REFUSED to treat her in the room, would not let me go back with her. They DO NOT KNOW HOW TO ACCOMMODATE FOR DOGS WITH PTSD! Had to walk out without services. Going to have to figure out how to remove staples ourselves. Not great service!!!! P.S. Great doctors there who saved her life. But poor policies to keep pets safe and calm.

We brought our ten week old Cane Corso "Odin" into Samaritan Animal Hospital after noticing he was…read morelethargic and vomiting. The staff (McKenzie and Dr. Choi) took him in the back, found out his intestines had tangled and died off. Samaritans Animal Hospitals amazing staff took him in for emergency surgery on the spot and was an "ALL STAR" team for Odin's care. He came out of emergency surgery pointed in the right direction. Samaritan Animal Hospital advised us to take him to Animal Emergency Clinic where they had Odin for 3 days. He almost didn't make it, but due to the care of the staff at Samaritan Animal Hospital and the staff at Animal Emergency Clinic is the only reason our puppy made it through. We will be the first to say. We put all our hope into the Samaritan Animal Hospital and Animal Emergency Clinic, where they have done nothing less of being the best choice for our animals and we will not look elsewhere. After the surgery we had to give him another set of shots, after the completion of shots. Odin looked a little lethargic again. Took him into Animal Emergency clinic, where we were then notified of our puppy catching Parvo. Emergency Animal Clinic once again got right on top of it and got him cured up and a reasonable cost. Samaritan Animal Hospital then reached out to shot manufacturer and got us reimbursed for the cost of parvo care. Our puppy is now seven month old and weighing in at seventy-five pounds. We cannot give enough thanks to these people that helped us keep our Odin alive. The staff is amazing, hardworking, honest, and have the biggest hearts. Special thanks to: McKenzie Autumn Dr. Choi Dr. Pennington

Read carefully. It'll save you money and a damn headache…read more We took in our Belgian Malinois because his leg had swollen and he was no longer able to put weight on it. I paid $1200 for them to run labs and do numerous x-rays. They said they could not find a break or fracture and that he may have just sprained his leg. Sent him home with painkillers and joint snacks for arthritis prevention. His leg continued to swell overnight, I called in and they asked me to give it more time for the medication to begin to help. We waited another day, but he stopped eating and drinking water. He was extremely lethargic and his leg had swollen almost twice its size. We took him back in. They wanted to get more x-rays of his leg. Additional bloodwork. Another $1,200, and then I get a phone call that they noticed that there was a bite mark on his leg. They shaved his leg down and found that he had multiple bite marks on his leg and it had become infected. They had to cut his leg open on two sides, debride it and clean, and then install a drain on each side. Another $2000. They did it all within 30 minutes of them closing, and then they sent us over to the emergency clinic for overnight care. They never provided transfer paperwork, never contacted the emergency clinic. Just sent us on our way. We had no other option and again had to pay $2000 for the overnight care. In the morning, the overnight care stated that our dog needed to get evaluated because there were no signs of improvement and he was in excruciating pain. Asked us to send him back to Samaritan. Samaritan refused to see him! After spending almost $4,500, they refused to see him back. They are absolutely the worst! Not only did they miss what was actually wrong with our dog the first time around, they then refused to see him after they were the ones that provided the treatment. Thankfully, the emergency clinic called Apple Valley animal Hospital. Apple Valley animal Hospital took in our dog that very morning. They had him in for observation the rest of the day. They provided IV and antibiotics IV pain medication for our dog. Sent home additional medication to help him with the infection. They unfortunately had to do another drainage towards the bottom of his leg that Samaritan also missed. There were more cuts towards the bottom. Don't even go here if your pet needs help. They will just take your money and then refuse to actually care for your pet.

The only Place I take my baby. Dr Dan and the staff are amazing. Honest and gives you options on…read moretreatment that are fair and reasonable. I do not cut corners when it comes to my pets health. Only Dr Dan for our family

I just wanted to let you know how much we appreciate ALL your staff. From vet assistants to vet…read moretechs, to Dr. Dan himself-you are true blessings! Thank you for guiding us through Chewbacca's final moments with compassion, kindness and love. He knew he was loved by not just us, but all of you too. We will dearly miss you when we move, but are so grateful for the many, many years of support, love and friendship you showed not just to us, but ALL our fur babies as well. Sincerely -Jake, Danelle, Willow, Milo Ryder, Mor'Du, Mavis, Derpy and Baloo. -In memory-Chewbacca, Albi, Minnie, Mocha and Oscar.

My Shih Tzu started chewing rocks and I took her to Dr. Boyd because I was so worried. He did a…read morephysical exam and told me that it wasn't toothache or malnutrition. She was simply bored and recommended training. I took his advice and started training her. Now she's the AKC trick dog (entering the national competition this year) and she no longer chews rocks. Thank you Dr. Boyd!

Only come here for convenience since it's close to the house. Appointment is at 10:45am and I show…read moreup early. Get checked in and wait 30 minutes before getting escorted to the exam room. The Vet will be with you shortly means another 15 minutes of waiting. Total time spent is 1 hour for an annual exam and a single oral immunization shot. Nail trim is $57. Yup you read that correctly. A simple nail trim is $57. Not a full on pedicure with drinks and massage.... Just a nail trim. Kindly decline and go to Petco where they charge $18. Gas prices go up so do nail trims. Cheese and rice.

We brought our new puppy here , we are new to the HD and looked for something near by.. Dr. Paul…read morewho was a full in for Dr. Pierce was wonderful with Sabrina . She finally calmed down with his touch .. he gave me all the info I needed to know about her since we haven't had a new puppy for about 10 yrs. The staff was all very nice and it's very clean there .. they have great payment options for everything I wanted to get done for her .. glad we picked this clinic and can't wait to meet Dr. Pierce in 3 weeks ..

I would like to start with the positive first. Dr Pierce is a very good vet. My problem with this…read moreoffice is that I joined the Care Club and pay almost 70.00 a month. I'm supposed to receive unlimited vet appointments but they only have 1 vet on staff so it is virtually impossible to get q visit if your dog isn't feeling well. I feel like I am being scammed.

My entire experience was excellent. My Luna came home clean and her cut was exactly what we talked…read moreabout. The customer service was also top notch. I would highly recommend house of paws.

We recently took our 3 schnauzers here. I do think all 3 schnauzers looked great after their…read moregrooming. It took some time to get them done. With that said when we brought them home they acted normal and not tired as they normally do when they go to the groomers. I did speak with one of the owners and found him pleasant. I feel he truly cares about his business and trying to do things correctly.

We had to say goodbye to our beloved dog today due to old age and declining health, and the staff…read moreat this animal hospital were incredibly kind and compassionate during such a difficult time. They explained everything clearly, treated us with care and respect, and made the process a little easier for our family. They were the only place open and available to help us when we needed it most, and we are truly grateful for their professionalism and compassion.

I am extremely disappointed with my experience at this emergency veterinary clinic…read more My 1-year-old cat began vomiting repeatedly, and after he had thrown up three times, I called this clinic around 6:30 PM seeking advice and emergency care. The woman who answered the phone was rude, repeatedly cut me off while I was trying to explain the situation, and told me that because my cat was not considered to be in critical condition, it could take up to six hours before he would be seen. However, she refused to provide any estimated wait time over the phone. Feeling helpless and concerned, I scheduled an appointment for the following day at 6:00 PM. A few hours later, around 10:00 PM, my cat vomited again--this time with blood and blood clots. Terrified, I immediately rushed him to the clinic and arrived around 10:30 PM. I explained that his condition had worsened significantly and that he was now vomiting blood and needed emergency care. To my shock, I was turned away and refused service. The same employee acknowledged that vomiting blood was not normal and stated that my cat needed to be seen as soon as possible, yet instead of helping him, she referred me to another emergency clinic in Upland, nearly an hour away. As a pet owner dealing with what was clearly an escalating medical emergency, I found the lack of compassion and urgency completely unacceptable. If a clinic advertises emergency services, pet owners should not be turned away during a potentially life-threatening situation. I left feeling frustrated, scared, and abandoned when I needed help the most.

I was a walk-in with my cat and the staff were super nice and took good care of us. They were good…read moreabout trying to get us in even while they were busy.

In February, I took my 4-month-old kitten, Sweet Pea in to have her spayed and to repair a hernia…read more On Tuesday, 5/12/26, I took her in at 11:00 for a consultation because she was in heat. Dr. Velasco wanted to do a 2nd surgery that very day to go in and remove a small piece of ovary that was apparently missed. I told him she had eaten this morning at 9am, so wouldn't it be better to bring her in tomorrow after fasting all night? He insisted on doing the surgery that day and said it would be OK because he would take her as his last appt. He called me at 5:30 to come and get her. He sounded funny on the phone, like he wasn't telling me something. I got there at 5:30 and told the front desk that I was worried because of the Doctor's phone call, so could I please speak to him. I also got a receipt for the surgery of $2910.00 with all fees waived, including medications. I thought the Dr. felt bad about messing up the first operation, so her wasn't charging me for the second one. I paced for half an hour, very upset and worried. Finally, an employee came out with Sweet Pea and said Dr. Velasco had already left. Was he avoiding me? She kept assuring me that Sweet Pea was fine because they double checked her vitals. She also said the Doctor wanted to do a re-check appt. Wednesday morning, which was unusual and worried me even more. All the way home I felt like everyone there knew that there was a problem, but no one wanted to tell me. Sweet Pea was obviously in pain when I got her home. The employee assured me that she had been given enough antibiotics and pain medication to last until morning. At 10pm I had another dose of pain meds to give her, but she let out one loud scream and died. She was my love, my baby, my Sweet Pea. The whole house seems empty without her. I am left broken hearted, sick, and angry because this should never have happened. Why couldn't we wait a day? Why couldn't we wait until she was a bit older? Why so insistent on immediate surgery? I now think they waived the charges because they didn't think she was going to survive what they did to her, and they wanted to make sure she died at my house. I will be suffering over this for a long time and will never trust this Vet again. Sweet Pea is dead because of his mistake.

My kitty was very sick and we all standing around the table for our last diagnosis results, and it…read morewasn't looking good. But Dr. Adult didn't give up (And no she didn't do a hundred things that were going to cost a lot of money, In fact, the opposite happened. They even gave me a few cans of cat food for her to eat for the coming days. So I prayed...a lot. And God provides His loving touch and brought this baby back to us. She was dehydrated but also her stools were extremely dry because of the dehydration and they were like little rocks she had five to seven little rocks in her tiny little 8 lb colon. But by that miracle, she got the SubQ liquids, 2 times,. Which gave her body some very, very much needed hydration. Then, over the next few days, she got a very liquid diet... slowly, over 2 days, she got those little pellet poops out! She began to eat after 3 days, and I bought her some wheatgrass to nimble on and draw water from. Added tuna ice cubes (Not a head but the other cat liked it) And by the time she had finished the food from the DR, she was up and moving around. She turned a corner! Dr Ault listened to us and healed our cat on a budget I could deal with without compromising any of her care! The staff was also very caring from the first phone call to the end of our visits, always has smile on her face, always was calm reminding me, 'Mama you have to stay calm!' which is really hard when your baby is sick... Thank you Dr. AULT and Ark Hospital!

Great veterinarian office! Affordable prices, caring doctor and staff…read more Thank you so much dr. Paul.

I cannot say enough good things about Animal Medical Center in Hesperia. I brought my cat in for a…read moreneuter procedure and then a follow-up visit, and the level of care we received from start to finish was truly exceptional. The neuter procedure went smoothly, and everything was handled efficiently and professionally. When I brought him back the next day for a recheck, I was honestly blown away by how kind and attentive the entire team was. Cassandra at the front desk was welcoming, warm, and professional. Dr. Bell was calm, thorough, and very reassuring. She took the time to carefully examine Joey and explain everything in a way that gave me complete peace of mind. I also want to recognize the technician (I believe her name was Tami (I hope I got that right), who truly went above and beyond. Joey had an accident in his carrier on the way in, and she immediately stepped in to clean everything, gently cleaned him up, and made sure he was comfortable. She was also incredibly patient in showing me how to administer his medications and made sure I felt confident caring for him at home. What really stood out to me was the genuine compassion from everyone I interacted with. You can tell this team truly cares about animals and the people who love them. My Kitty is now home, comfortable, and recovering well, and I'm so grateful I chose this clinic.

on march 7, 2024I brought my cat, Loki, to this clinic for emergency care due to a urinary…read moreblockage. Unfortunately, I deeply regret choosing this facility and wish I had reviewed feedback beforehand. We dropped Loki off at approximately 10:00 a.m. after being told he needed to stay for treatment. However, I did not receive a call until around 12:00 p.m., at which point I was informed that they were just beginning treatment and that Loki had passed away. This indicates there was a significant delay before any treatment was initiated. During drop-off, I was not allowed to say goodbye to my cat before leaving him overnight, which has been extremely difficult to process. Additionally, treatment appeared to be contingent on payment despite us having already made an initial payment, which added further distress during an already traumatic situation. When I returned to collect Loki's belongings, his carrier was returned without the blanket I had left with him. That blanket was one of the last items I had from him, and the loss was devastating. Staff explained it was misplaced due to chaos in the back, but there was little empathy or accountability shown. Overall, this experience felt rushed, impersonal, and lacking compassion. I did not feel that my pet's wellbeing was treated with the urgency or care it deserved. I am sharing this review to inform other pet owners so they can make a fully informed decision when choosing care for their animals.