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    VetIQ Petcare

    3.7 (6 reviews)
    Closed 9:00 am - 3:00 pm
    Updated over 3 months ago

    Services - VetIQ Petcare

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    VetIQ Petcare Photos

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    Recommended Reviews - VetIQ Petcare

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    4 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    Manny P.

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    3 years ago

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    6 years ago

    Very professional environment. Treated my dogs very well and were incredibly kind and efficient.

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    Ask the Community - VetIQ Petcare

    Do you treat domestic magpie ducks?

    Our clinics do not treat ducks or any other birds.

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    Burnsville Parkway Animal Hospital

    Burnsville Parkway Animal Hospital

    (16 reviews)

    Follow-up for this review:…read more https://share.google/EXV2cCAjMXzCtLXvU Brief summary: I took my sick cat in for treatment. Communication was poor, care was sub-optimal, promises were broken. Upselling and manipulation were highlighted as problems. So a negative review was added to Google to reflect this. My review was not spiteful or emotional, just purely constructive. I aimed to provide helpful information for the clinic and its customers and even attempted to assuage the hostility of the minority of customers who shared negative experiences. Unexpectedly, I received a call from Dr. Rozendaal to discuss my cat's test results after 2 business days. Unexpected because this clinic has been known to delay delivering results. We had a pleasant conversation in which he answered all of my questions. I was eager to go return for my next appointment and leave a 5 star review, reflecting the service the clinic is known for and which I had experienced in prior visits. Before the call was concluded, Rozendaal broached the subject of the review. I reassured him that I harbor no ill-will toward him or his clinic, but that I stand by what I said, which he seemed okay with. Today, because another sick cat I adopted bit through my finger as he was being transported, I called to ask if my appointment today could be rescheduled. (I'm typing this from urgent care, where I'm receiving stitches.) After a brief hold, the receptionist again broached the subject of the review, sounding quite irate, although she presented that as concern over a "lack of trust." I asked if she would still like my patronage. She reminded me that my review was "still up." I said I plan to keep it that way. "Well, we're just wondering why you scheduled another appointment with us if you left a negative review." Here is your second negative review. You do not pressure and manipulate your customers, especially if they are suffering and dealing with sick pets! Have a modicum of moral decency. Not everything is about money and status! If you don't want negative reviews, keep providing good service. Plenty of franchises rested on their laurels as quality declined until eventually going out of business. In particular, don't go out of your way to harass repeat customers because you're having a bad day and can't manage the stress of your public-facing job.

    I have taken my boxer there for years. They were great with him. Friendly and thorough. I really…read morefelt like they listened to my wishes and were respectful of decisions. When his cancer got to the point of affecting his ability to walk and be comfortable we made the hardest decision of our lives to let him be comfortable. The vet tech surprised him with his favorite food while we were picking my teenager up from school. Capone went with for the ride but could no longer walk so they assisted him in getting into the car to get his boy from school. Capone was comfortable at the end of his life and throughout his life thanks to the care received at his vet clinic.

    VetIQ Petcare - vet - Updated July 2026

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