If you have an active military ID and need a quiet spot to relax after a flight or till your next…read moreone, this is the place to be. Free drinks, snacks and other amenities with amazing, kind staff!

Customer Service: 5 Comfortability: 5…read moreCleanliness: 5 Location: 5 I visited the USO BWI Airport Lounge on Sunday when I arrived in Baltimore, MD. It is conveniently located right next to the baggage claim on the lower floor. Upon arrival to the lounge I could not help but notice how clean the facility was. As with all USO lounges most of the staff is volunteers. This lounge is available for active duty servicemembers, retirees, national guard and reserve members, and their dependents.

Small facility but friendly staff..a nice respite from the hustle and bustle of the airport..read more

Kerstin L. at the Reagan National USO was very helpful and immediately helped solve my sudden…read moretravel problem.

Great open lounge. Friendly folks, could use an upgrade on the old dorm furniture, but hey,,,,its a…read morelounge where you can just relax , sleep and get a free fresh pot of coffee and snacks at 6am on a Tues morning.

It was nice coming here…read more Atmosphere: 4 stars. Some parts are great others are a little rough around the edges. Staff: 5 stars. Relaxing Friendly. Value: 5 stars. It's free. Quality: 4 stars. I was hoping for milk and a pb&j The ramen was good and the cookies were excellent.

When I still lived in Pittsburgh, we often flew in and out of Dulles for international flights. We…read morenever had any issues with TSA, customs, etc. Sometimes it's a hassle getting from one gate to another with limited time. You know, 15 minutes to get to a terminal on the completely opposite side from where you've just landed. That goes for any airport though, doesn't it? I give three-stars because though we never had any issues, there isn't anything spectacular that warrants more than an "ok/good" rating. Also, on that note, sometimes employees aren't very good at giving directions. Other than that, it is a lovely piece of architecture and it's clean. So, yay.

Dulles International Airport (IAD) is not one of my favorite airports. The main terminal and…read moresatellite terminals are large and tired -- especially Concourses C and D. Ceilings and lighting are low. Baggage Claim is the size of a football field. Rental car companies still operate separate shuttles and lots -- there is no central rental car facility. IAD is ride share friendly, however, with clearly marked pickup areas. And the Washington DC METRO operates a line into downtown DC.

Five stars to the lovely and hardworking TSA staff who kept a happy atmosphere and the line moving…read moreduring a significant government shutdown. We were in and out in less than ten minutes, even during a busy spring break season. I truly cannot be more thankful and appreciative.

tl;dr: Don't fly Southwest at this airport…read more The Southwest Terminal (Terminal 1) at Ronald Reagan Washington National Airport is one of the worst airport terminals I've experienced. The biggest problem is the layout. Once you pass through TSA in Terminal 1, you're essentially stuck there. Unlike many airports where you can walk between concourses after security, Terminal 1 is separated from the newer terminals. If you want access to other dining or amenities, you have to leave the secure area and go through TSA all over again. The food options are also disappointing. There are a couple of sit-down restaurants, such as Reservoir and Page, but most of the terminal consists of food court-style vendors with very limited seating. Finding a place to comfortably sit and eat can be a challenge, especially during busy travel periods. What really makes the experience frustrating is how crowded the terminal becomes when flights are delayed. Since Southwest operates heavily from Terminal 1, delays can quickly turn the gate areas into standing-room-only spaces. The terminal feels undersized for the number of passengers using it, and at times the congestion borders on uncomfortable. It's definitely a fire hazard and panic attack inducing. Part of the issue is that Terminal 1 is the airport's oldest terminal, dating back to the 1940s. While it has some historic character, it was not designed for modern passenger volumes and it shows. The only major advantage of Reagan National is its location. Being just minutes from downtown Washington, D.C. and Arlington is incredibly convenient. If proximity to the city is your top priority, it's hard to beat. But if you're flying Southwest through Terminal 1, be prepared for limited amenities, crowding, and a less-than-ideal airport experience. By the way, if there is any kind of event in D.C. expect the traffic here to be horrendous and good luck getting a Lyft. What a clusterf*ck.

This lounge was so nice! Apparently it has been recently updated. The space was clean, comfortable,…read moreand thoughtful. The welcoming front desk advised us to find seating in the section behind the elevators, which featured a huge fireplace, a living room-like atmosphere, and huge floor to ceiling windows looking out over the airport. On this side, there was a fridge with some fruit and yogurts, plus a drink counter with sparkling water taps, teas, and coffees. On the other side is the bar, bathrooms, more seating areas but mostly tables and chairs, and the food. So we walked back and forth from each section, but preferred that to being in the busier part. We found 4 comfortable chairs facing each other and ended up at times sitting on the rug in between playing board games. The bathrooms were pristine, and my kids loved the cherry blossom display next to the door. The food was ample, with fixing to make sandwiches with, plus soups, and lots of other items to snack on, plus granola and nut mixes, brownies and cake bites, and a coke machine that had so many options! Plus, the handmade guacamole station- the guacamole was delicious and my kids loved it. I wish there was a takeout box or two so I could have brought my children's leftover sandwiches on the plane with us. Thanks to everyone who made our visit so pleasant!

This is such a beautiful club and the staff are amazing. My husband and I had such a wonderful…read moreexperience at the lounge and it definitely made our trip back home that much smoother and relaxing. Thank you so much !!

I just want everyone to know something about being a veteran. The state of NV now puts VETERAN in…read moreyour license if you can show you are a Veteran. I gave them my discharge papers and wallah. So yesterday to show my pride I stopped in for a cup of coffee at the USO at BWI airport. Of course I was going to give a little extra to help those worse off than me. I told the lady I didn't see where I would sign and she said just put your name down and we would figure it out. So I did. The lady then said show me your ID and I proudly pulled out my Drivers License from NV that shows I'm a Veteran. She said oh we don't take licenses. I said it shows that I'm a VETERAN right here. She said no I cannot accept this. She said if you have a DAV ID then you can come in. I could have shown my CAC to show that I was a Government contractor but I accepted her rejection like many veterans around the US does. For the first time in my life I finally see what our veterans struggle with just because I wanted a coffee.

I've been here a couple times. There's always a lot of people being very well taken care of. Thank…read moreyou to all the volunteers and donors that keep this and all the rest of the USO locations going.

Flying out of terminal e and went to the lounge next to My…read moregate . Good made to order avocado toast , and a smoothie . Good start This Sunday . Fast service And good ambiance .

The Admiral's Club near the C Gates at DCA has become my go-to lounge whenever I'm flying American…read more The biggest perk for us is that they allow pets, unlike the American Express Lounge. Since we travel with our cats, the smaller side rooms away from the main seating area are a huge plus. They give us a quieter, semi-private space with less commotion, which helps keep the cats calm before a flight. The lounge has all the basics you'd want: coffee machines, drip coffee, a cereal station, continental breakfast options, and a hot food station. The food quality is decent for an airport lounge, and the staff does a good job keeping everything stocked and clean even during busy times. There are also plenty of outlets for charging devices, the Wi-Fi is reliable, and the bathrooms are consistently clean. The only downside is that this lounge feels a little dated compared to the newer Admirals Club at the E Gates. Still, the pet-friendly atmosphere and quieter layout keep us coming back.

My Grandson and I took the Freddy GO2 Service to and from Reagan National Airport this Mother's…read moreDay weekend... We were picked up on time, arrived to the airport with time to relax in the Military USO Lounge at Reagan National. When I Switched my cell phone from Airplane mode the Drivers voice was right there confirming that he was Already at the Airport to greet and meet us. The ride home was relaxing and the conversation was enjoyable, he caught us up on the news from my local city while we were away for five days. My grandson accidentally left his favorite stuffed animal in the car and the driver found it before we had the chance to miss it and rung my doorbell to return it to us... We will definately be using Freddy Go2 on our next travel. ~Crystal and Family

The only reason that I am giving a one star review is because I can't give 0 stars. I contacted…read morethe company because I needed transportation for a group of 15 from Stafford to the Dulles airport. Representative A appeared to be very customer service oriented and offered to met me at an alternate location so I could examine the vehicle that would be used. I arrived at the location and it was an office building. I tried to contact Representative A with no luck. I then went into the building to see if the company was listed on the directory and to ask if anyone had heard of Freddy Go2. Again, no luck. I tried the customer service number for Freddy Go2 and eventually received a call back from Representative B. She said that Representative A had called in sick that morning but had asked that someone contact me to cancel the appointment. Representative B stated that she would find out what happened and call me back in 15 minutes. I had not heard from Representative B 4 hours later so I called back and was told that she was glad that I called because she had been unable to reach me. Really????? She said that Representative A was really upset that no one had contacted me and that she would be willing to meet me with a vehicle rather than having me come back out. I was to expect a call the following day when she returned to the office. After waiting 3 days and not receiving a call, I called back and spoke to Representative B. She said that Representative A was due back in the office that afternoon for the first time that week and would definitely be giving me a call. That was 4 days ago!!! I'm glad that this happened BEFORE I paid my deposit. Please imagine 15 people with luggage trying to make last minute arrangements at 5:00 am to get to the airport because the shuttle did not show up.

Legendary. Easily the most inclusive place on the planet. As an added bonus, most ppl there are…read morereally hot.

Very friendly staff. Very informative event. I am looking forward to going back to attend more…read moreevents and seminars.