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    Vice Kenny Ford Sales

    5.0 (1 review)

    Services - Vice Kenny Ford Sales

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    8 years ago

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    Superior Auto

    Superior Auto

    (2 reviews)

    Bought s 2013 equinox in July 2025 from the Seymour location, because I was told that was all I…read morequilified for. First of the year the bcm module went out so I have no head lights, it is not covered under warranty. Found a shop who will do it close to me since the only other "shop" is in bedford. They said they could help me with the cost but only if the cost is over $500. The shop quoted $460. Then got a message saying I owed a tax time $500 lump sum that I don't remember being told about or seeing. They say it was needed to add to my down payment but that's funny since all the signage says 500 down and I actually put 580 down. My ex husband also bought a car from the bedford location. First he found out there was washer fluid in the oil when the overheating started a few days after he bought it. The shop in bedford, that takes the warranty, said they fixed it but also charged him 600, when the warranty deductibleis only 125. We dropped the car off at 8pm and it was ready by 10am which is weird because he said he had to order the parts. When we got it home the next day it overheated again. Also said shop in bedford, which according to the warranty must be an actual shop not out of someone's home is in fact out of someone's home. We had another shop look at it and the head is cracked and nothing was ever done. Now the warranty won't cover it unless they put a new motor in it. So fighting for both cars to be fixed while making our payments on time.

    Whatever you do avoid Superior Auto just read their BBB reviews and the way their answers are on…read morethere just shows bad business practices and honestly harassing and threatening way of operating. If you can't read the BBB read the google reviews that should tell you enough. Their warranty is a scam I went through their warranty and the dealership still came back to me asking for $1200 "bumper to bumper" but theyll make aure your payments so high theres no way that impossible number will happen anyway. Not only all of that but I needed my life to get back together and had no money and no work history but I had decent credit. What'd they do they put me in something and charged me over MSRP at 109,000 miles. It's really disturbing to me the way they'll do someone who's down on their luck. Also even if you have like $4,000 left on a loan like that and miss one payment they'll repossess then take you to court and charge you some astronomical number. For reference I still have the car etc but I've talked to them about payments etc and they'll definitely make their money back taking the car back they just refuse to help. I also can't transfer it to someone else who's in a similar situation so they can get a half paid off one or anything they'll do anything to lock you down and get a new one

    Vice Kenny Ford Sales - autorepair - Updated June 2026

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