I had a tire blowout that ended up ripping apart a bunch of the wiring and electronics. Drew fixed…read moreeverything in just two hours, and the quality of his work was excellent. He really knows what he's doing. I highly recommend him!

Everything was smooth and fast! Very open with communication about what was wrong with my vehicle!…read moreDefinitely will be coming back again! Best value by far. Got exactly what I needed for a very reasonable price! Thank you!!

This review is in response to the in previous review having used McKinney's auto for years and even…read morewhen Robert worked as part owner of affordable auto before they split I took my cars to him there too. So, here some truths to be fair. He's right about speed, Robert is slow. Robert takes his time and does the job right and that's why he won best shop of 2024. Furthermore, this guy sounds like a huge pain in the ass as a customer. I think anyone reading this would understand sometimes stuff doesn't just go the way it needs to in order to just have a car fixed in one day, Robert would never do anything to hurt anyone. Robert is the best mechanic in our area guaranteed.

Story time! I Normally wouldn't be this guy but I feel scammed. So a little back story first, i…read moretook my old 05 Buick Rainer suv to McKinney's Auto Repair that I used in the past that I trusted and had faith in being a good person. The shop owner and I had no issues in the past and in fact he put in parts in my older car and didn't charge me for them due to it not fixing the underlying issue. Fast forward to today, I brought my GFs car to the same shop on Friday the 17th of January and informed them that I just wanted to find out the issue with the heat but I wanted to be informed on the plan to fix it before any further repairs were done. Was told that they couldn't find anything wrong with it and thought it just needed the heater core flushed. Me working on cars in the past whenever I've needed to. Knew how to flush the heater core myself. The picture of the two hoses are the two needed to take off In order to flush the heater core. The job should have taken no longer than an hr to do, but I was charged for two hrs instead. Now here's the issues, I told them I needed the car back asap and that I couldn't really afford to let the car stay any longer than a day because it was a daily driven vehicle. I was informed by Bobby the shop owner that they would be able to get to it fast if I was to drop it off early in the morning when they opened up. So I did! But was told it wouldn't be done and flushed by the end of day so I didn't get the car back until the day after! So Saturday comes along and I get a text saying the heater core flush didn't work and that the heater core itself needed to be fixed instead. Me being frustrated because of course the issue was never fixed and no parts were added to the car and they were late already but still charged me! Which was totaled out to 165. I paid for this the day before on Friday ahead of time so I could just pick it up on Saturday or later that day Friday without having to deal with anything from them or them having to be there on their day off, out of consideration to them. But when me and my Gf got there the keys weren't in the car, after calling them multiple times after being texted the flush didn't work. I got no answer or text reply back! I was at a stand still cause no one was at the shop and we lived an hr away in Indy. So we left for about a half hr and then came back. But the shop employees or Bobby still weren't there when we arrived for the 2nd time! I called again and then sent a picture of the car you see above sitting at his shop to him. Some employees then shortly arrived after a few minutes but acted like they knew nothing about what was going on and didn't even know the payments for the work was already paid for. So there was a lack of communication and When i asked what their shop rate was to the employee of Bobby's he informed me he didn't know. So i expressed to him the job itself to flush the heater core should have Taken no more than an hr to do. The employee scuffed at me and called up Bobby, I also expressed that i should be compensated for the issue not being fixed in some way. Because I felt that to be the right thing to do. When I brought and expressed my concerns up to the employee and Bobby they acted like they didn't care and that regardless if it was fixed or not the work was done on it. Which i understand but any good hearted person would have tried to make it right regardless. When i realized nothing was going to be offered to make it right i then told Bobby to keep the money and i was going to go else where. When this was said to Bobby his employee gave me the biggest smile in return. The professionalism that I got from them this time made me feel like in the past with my old Buick maybe the professionalism I had thought I got from them was possibly all a hoax. I put so much money and effort to have them fix my Buick time and time again only for Bobby later to tell me my car was trashed after taking it there one day and coincidentally he offered to buy it from me. You can make up your own opinion and not take mine into consideration but Needless to say I don't recommend going here! unless you want to be charged double and want to be scammed!

Great customer service from Katie!!!! Thank you - chick to chick - I live in Florida and when I'm…read morein Crawfordsville, I always stop by and make sure my tires are ready to go for the trip when I return back home

Surb's is very quick to diagnose the problem on my vehicle. They are very knowledgeable and have…read moregreat customer service -- the owner called me personally to update me on their progress. We've used them for years now and they've been very reliable -- from repairs to oil changes to tires. They are priced competitively compared to other similar auto shops. They also have a good warranty on their work, specifically the tires and parts they replace.

I've only ever been here for tire service, but that has been several times (thanks to…read morepothole-riddled Indianapolis streets and debris-strewn Indianapolis parking lots!!). They are honest, trustworthy, fair, fast, competent...and they do not try to rip you off if you're a woman! Bonus points for being courteous and friendly every time. Highly recommended! :D

They advised to fix a system that did NOT need fixing that would have cost around $1,200.00. I do…read morenot respect them.

I had a serious issue with my 2015 GMC Canyon. I went to change the oil and the cap to the filter…read morebroke off! I tried to get it off and finally realized that I had to get a mechanic to get it off! I spoke chose JTR to see if they were up to the challenge. The part that they needed was discontinued and somehow these guys pulled it off. I appreciate the communication that they had with me the whole way and the price was much cheaper than I expected. I will definitely refer them to anybody who asks for a mechanic!

JTR is my go-to place for car repairs. They have always been honest with me about which repairs are…read moremore urgent and which ones can wait. They have squeezed me in at the last minute and provided a loaner at the last second more than once for me. The very first time I met them, I was in the process of moving to Lebanon and got a flat on my SUV with a Uhaul trailer attached to it. I limped my vehicle onto their lot right at closing time, and they fixed my flat, with the Uhaul still attached and charged me nothing for it. They are the most standup group of guys, and I very much appreciate them, especially Lindsey and Cliff. They know me by name at this point, since I love to buy older cars.

Excellent service! The mechanic arrived on time, quickly diagnosed the problem, and repaired my…read morevehicle right where it was. He was professional, knowledgeable, honest, and explained everything clearly before starting the work. The pricing was fair, and the quality of the repair was outstanding. I highly recommend this mobile mechanic to anyone looking for reliable and convenient service. I'll definitely call again for future repairs!

I have dealt with Pence for almost 50 Years. I have purchased vehicles and used their service…read moredepartment for maintenance and repairs for numerous vehicles. The owners and service staff have always been responsive and professional in my dealings. I strongly recommend Pence Auto!

Was clean and friendly, great pricing and good customer service. Would recommend, any of your car…read moreissues to these guys

I have been taking my car to Zippy Lube since I moved to Crawfordsville a year ago. Their service…read moreis always fast, friendly and professional. They offer a customer loyalty stamp card where you get every 6th oil change at half price. I wanted to leave a review after my visit there today, because of how the owner/operator (forget his name at the moment) treated two elderly customers while I waited. Both of them were relying on their new/modern cars electronics and just going by what the car dealer had told them. He patiently showed one gentleman the color of his oil when he was waiting as long as the car dealer told him to wait between oil changes (some crazy high # of miles), and recommended a change to his cycle. Later he came back to the elderly lady who was waiting and said she had brought the car in 1,000 miles too early and wondered if she might want to drive it a bit longer before having it changed. She agreed that she did, and he said he would still take care of the routine check and top off all of the fluids for free while she was there. This made me feel really good about choosing them as my go-to place. The only thing he has ever recommended I purchase beyond the standard service was when my air filter was crazy bad, and he showed it to me so that I could decide without being at all pushy. Great establishment!!