The first washer (#22) has hair and some other crud in it. I tried to report the dirty drum but…read morethey want me to pay $.50 to clean it. Then as I purchased a pay card (required) th machine says there is a promotion, use a $20 bill, get a bonus $2. The machine gave me $1. I cannot find any contact information except a phone number. I would like to have an email address to keep track of my communication. Finally, I think it's expensive. More than other laundromats. The lounge certainly has bells and whistles (play area for kids and bathrooms and tables appear clean. But the drums that claims to be 4x size washing machine is not. Maybe if a small European apartment is the comparison. That machine is $6.25.

From the owner: Your self-service laundry destination located in West Des Moines, IA with a welcoming, clean…read moreatmosphere. Open 24 hours. Free WiFi.

I arrived in town on Friday for a wedding weekend and needed a same-day dress pressing--at least, I…read morethought that's all I needed, until I took one dress out of my suitcase to discover that it had attracted a big black smudge in transit. Same-day anything when it comes to dry cleaning is not as easy as one may think (I should know this by now)! After visiting one cleaners and being told that in order to have my garments back the same or next day, I'd need to drive them myself to the plant on the outskirts of town, I, with little hope, popped into Presto Cleaners. They were so helpful! They pressed my first dress--the one I needed for the rehearsal dinner that night--on the spot, and assured me that while they couldn't dry clean the second dress in time, they could spot-treat the stain and press it that same day. This was at noon...by 5 PM I had two fabulously spotless, pressed dresses, for about $8. Reliable and so very helpful--thank you, Presto! (PS. I was informed by a local that this is a well-known, long-time Des Moines staple...so you know they're good.)

Rip Off I am…read moreabsolutely dumbfounded. Several days ago I dropped off one shirt for pressing and one sweater for dry-cleaning. When I picked up my two items today, I was charged a total of $19.75 for the two items. What?! So, I questioned the sales person as to what they charge to dry clean a sweater. And much to my amazement, I was told that I was being charged the price of dry-cleaning a coat because .... my sweater is lined and has three buttons on the front. What?! Again I questioned the price I was being charged and the validity of this decision, of which I was never consulted. And the only response I received was, "I'm sorry, sir." I have used this cleaner exclusively for all my shirt laundering needs for years, and will never support this company again.

Cute neighborhood location. New high quality machines, the husband and wife Duo who own this…read morebusiness bent over backwards to give me a refund when I incorrectly started both machines prior to adding clothes. My mistake! This location feels so much safer and cleaner than local competitors. Although I just moved to the area I couldn't recommend them enough, so I decided to hop on Yelp to let the people know. It's so nice to not have to worry about where or how you'll get your laundry clean on your few days off. Love it!

New place......it's clean. Small though and parking lot is small. Depending on when you go, could…read morebe an issue. Most customers are local and will walk... Issue? Price...$12 to wash a large load!!! Ouch! $3 to dry? Ouch! We walked in and was chatting with 2 others and both said...look at the prices...both said they would have walked out had they paid attention before loading the washer. Anyway, nice enough place being new but we left also and went down the street..half price.

This place sucks, nothing works here…read more I knew this place sucked but I reached my limit when I put a large amount of quarters to dry my clothes and it wasn't even warm when I came to check on it. Mind you it has happened before.

Just went here to get some quarters. I've done it before and it never seemed to be a problem. After…read moreI had put my money in the machine I see a sign that the owners only want people doing laundry there using it. I felt bad but there was nothing I could do but not come back again. As I was leaving the woman running Busy Bubbles in a rude tone said, "Thanks for doing laundry here." I told her, "Sorry I just saw the sign." She then told me I should learn to read. This would be a rude and unprofessional thing to say to anyone but I'm dyslexic and worked hard as a child to overcome it. I left without saying another word because that woman is not worth it and anything I could say wouldn't make a difference to her. I would never recommend anyone to go to this unprofessional and inconciderate place.

After reviewing the top ratings some older than a year to dry clean -- my professional…read moreorganizational jackets, pants and blouses the service was mediocre at best, and not of the quality for the $$ I spent. I had to redo a size makeup stain myself and leave a jacket with a missing button to be repaired after the four day wait. Yes, cleaners are a fading professional breed, but service can be so much better.

They provide excellent customer service and affordable prices every time I go. I just brought in…read morepants with a stain that I wasn't sure what it was. she said the dry cleaning typically works, but it didn't - so she worked on it three times with another cleaner and it worked! thankful for her diligence and kindness.

Cleanest laundromat I have been to on the east side. Lovely but plenty of washers and dryers. Bout…read morethe average cost too.

We are full-time RVers and do laundry various places as we travel. I refer to Yelp reviews to pick…read morea laundromat when visiting a new area. I picked this one based on its current yelp rating compared to the others but wanted to also give my feedback. This is probably one of the most updated laundromats I've visited as it has newer machines covering load sizes up to 9 loads. The machines are also clearly marked as to which load size it allows. Floors needed a good sweeping but I still felt they were worthy of five stars based on their machines and cleanliness of the machines.

great customer service, they do very nice work on cleaning clothes. i would recommend them to…read moreanyone looking for a laundry pick up service in Des Moines

Amazing!!! I have never had any issues with the service and I think it doesn't get enough hype with…read morehow awesome this company is!