I was in town for a wedding and needed to get suits cleaned. I called to ask about the price, which…read morewas $18 per suit, and how quickly they could be done. I was pleased that someone answered the call. The staff was very friendly, and I received the suits in less than 24 hours. The offer drive thru service which was very convenient too.

My jacket looked great. Turn around 24 hours! Pleased with service. Will return when needed.read more

I'm not sure what this place's name is. They seem have been a couple different dry cleaners in…read morerecent years. I believe it is currently operating under the name "WDM Cleaners." The name Martinizing is what their parking signs say though. Anyhoo, whatever this place is called, don't go here. I've used them 5 times and I am done. I had one pair of trousers that took three visits before they could be found. They weren't in the computer system as "it was done for a month or so" and multiple employees spent 5 minutes looking for every pair of trousers that may have my name attached. Finally, on the third time visiting (about 2 months after I started trying to get them back) the employee said he couldn't find them before he began looking (it wasn't the first time he had looked) but then said "you know, I wonder" and then found them on the rack literally within 10 seconds. During this time they were missing I had been promised twice that a manager would be told what is going on and that I would be contacted by them so I knew what they were doing to find them, that never happened. Though that should have probably been enough, they weren't trousers I really cared about so I wasn't too hung up on them taking a couple extra months to get back to me BUT today I went to pick up two pairs of pants that I had dropped off last week and they were still dirty. I took those pants in because they had salt on the hems from recent snow, when I got them back they looked exactly as beset with salt as they had been when I dropped them off. I was fine with the notion that they could have had a computer problem and that there was some stuff that got lost but when they are failing to do the one thing that your company is there to do, it means I need to use a different dry cleaner.

I was in the military for eight years and worked in an industry that required professional dress…read morefor the last 20. Have used dry cleaners all over the world, this is the best service I have ever seen.

From the owner: We are a family owned & operated local business.read more

Best place that we've gone so far for dry cleaning coats and suit. They have a drop-off service so…read moreyou don't need to actually get out of your car. I come here a and my clothes are alway FA-BU-LOUS!!! I have brought my wool coat with leather lining and it came back really nice (also without the hair from mom's dog). I my blazers cleaned here as well and cost me $8. I don't know if it's a standard price but I'm really happy with them that's why we keep coming back. One time I left my bracelet in one of my coat pocket and they were able to return it. They didn't even tell me about it I just found out when I got home there was a small envelope and my bracelet was there, how awesome is that?

First time using this dry cleaner. Items were to be done by 6 tried to pick up at 6 and they were…read morenot ready. Was told to come back and should be available in about 20 minutes.

My first time using this dry cleaner. I sent five pair of pants in and one of my five came back…read morewith blue stains down the leg. There was a sticker attached to my pants, saying something to the effect of defective before they received it. An absolute lie, my pants were in perfect condition. Hundred dollar pants down the drain. I'm hoping somebody reaches out to rectify the situation.

My first time using this dry cleaners. I brought in a pair of drapes. They hung perfectly, but…read morehadn't been cleaned in several years. The drapes were ready when they said they would be. However, they look like absolute JUNK now. We were charged over $100 for the "cleaning". Besides them making a complete mess of the pleating, I noticed they had also broken all of the bottom tacking. I used to hang drapery professionally, and I would have been embarrassed to even suggest hanging something like this. They may be okay for cleaning clothes, but find someplace else for drapery.

Let me start by saying I had a very poor experience once before with a dry cleaner on the South…read moreSide. Since then, I have not trusted a dry cleaner and didn't buy anything that required dry cleaning. Due to work requirements, I needed to get some nice clothes. And then, the time came...my suit jacket was getting a little smelly and I knew I had to find a dry cleaner. After checking on social media and getting suggestions from friends who had used this particular business, I landed here. I was greeted immediately upon walking inside, the young lady was very pleasant and answered my questions and assured me they look at tags before cleaning. I was able to track my order on my phone, and pickup was just as smooth and friendly as drop off - the next day. I will return here very soon, as another one of my suits will need freshened up in short order. The price is average for Des Moines, I paid $20 for a jacket and slacks. Service, quality, affordability. Give them a try, or a second chance!

LOST WEDDING DRESS AND RECEIVED SOMEONE ELSE'S! I cannot…read morerecommend Executive Cleaners OR Victoria Cleaners after the experience I had with them. What should have been a simple process of cleaning and preserving my wedding dress and veil turned into six months of repeated mistakes, delays, and unnecessary stress. Background: Executive Cleaners is owned by Victoria Cleaners. There was no manager at Executive for me to work with, so I was repeatedly sent to this Victoria location. February 2026: I dropped off my wedding dress and veil to be cleaned and preserved after my wedding at Executive Cleaners. March 2026: I picked up the preserved dress for the first time, only to discover that the inventory sheet did not list a veil in the box. The manager at Victoria Cleaners went back and forth with me for an entire week about whether the veil was actually inside. I was eventually asked to bring the box back so they could break the seal and check. There was no veil. I was told the dress and veil would be sent back to be properly preserved. June/July 2026: I received a message that my dress was ready again. I went to pick it up at Executive and was told there was actually nothing there. Since I was moving at the end of July, I made it very clear that I needed my dress back before then. Near the end of July, I finally received another call saying my dress was ready. When I arrived, the inventory sheet still did not list my veil. Victoria Cleaners contacted the preservation facility, which insisted that no veil had ever been sent. I was then told to open the sealed box myself because the veil was probably inside and simply hadn't been documented on the inventory sheet. When I opened the box, there was no veil. And then I discovered something even worse: THE DRESS INSIDE THE BOX WAS NOT EVEN MY WEDDING DRESS. I had been given someone else's wedding dress. I would have never known this if I hadn't broken the seal and physically removed the dress from the box to see and feel it. At that point, the manager was unable to locate my dress and had to involve the owner of Victorias and Executive. Update as of August 2026: After all of this, the manager finally located my dress and mailed it back to me. I finally have my own wedding dress back! After six months, countless phone calls, multiple mistakes, delays, and an incredible amount of stress, I finally have my own wedding dress back. I also still have not received the reimbursement check for the preservation that I was promised back in March after the dress was incorrectly preserved the first time. My wedding dress is incredibly sentimental to me, and having to repeatedly worry about whether it was lost, improperly handled, or potentially given to someone else was an experience I would never wish on another bride. Save yourself the headache, stress, and hassle. I strongly recommend using another company for something this important.

Worst dry cleaner I have ever used. Picked up two suits and eight shirts and it was $92, way more…read moreexpensive than any other cleaner I have used. Got them home and almost all of the shirts were dirty around the collars and one of the suits had visible stains on the front. Pressing was terrible. Then when I took them back in, they didn't apologize or even act surprised. They treated me like I was trying to put one over on them and were very rude. Not the best way to treat your customers! Terrible job and terrible customer service. Will not use them again!

Fast next day service was outstanding. They were very courteous and friendly. I will definitely be…read moreback for dry cleaning my suits in the future.

Have had clothes cleaned here several times without issue. I brought in and paid for my wool pea…read morecoat to be cleaned at the end of winter earlier this year. Now that I wanted to wear the coat this season, I see that the coat was spot cleaned only on the outside and a poor job was done at that. The coat was still dirty on the inside and collar. Will not return and will not refer.

The owner is sketchy and is very hard to get ahold of. Wise Cleaners lost my suit jacket. They…read moreagreed to pay me $200, as of this date I have only received $100. They are refusing to pay me the agreed amount. This took a total of 10 plus calls and over 4 weeks so far. DO NOT RISK YOUR GARMENTS AT THIS LOCATION OR AT THE URBANDALE LOCATION!

Clean, big washers and dryers and always open. Also I like using a prepaid card to pay for the…read moremachines.

The first washer (#22) has hair and some other crud in it. I tried to report the dirty drum but…read morethey want me to pay $.50 to clean it. Then as I purchased a pay card (required) th machine says there is a promotion, use a $20 bill, get a bonus $2. The machine gave me $1. I cannot find any contact information except a phone number. I would like to have an email address to keep track of my communication. Finally, I think it's expensive. More than other laundromats. The lounge certainly has bells and whistles (play area for kids and bathrooms and tables appear clean. But the drums that claims to be 4x size washing machine is not. Maybe if a small European apartment is the comparison. That machine is $6.25.