I'm not sure what this place's name is. They seem have been a couple different dry cleaners in…read morerecent years. I believe it is currently operating under the name "WDM Cleaners." The name Martinizing is what their parking signs say though. Anyhoo, whatever this place is called, don't go here. I've used them 5 times and I am done. I had one pair of trousers that took three visits before they could be found. They weren't in the computer system as "it was done for a month or so" and multiple employees spent 5 minutes looking for every pair of trousers that may have my name attached. Finally, on the third time visiting (about 2 months after I started trying to get them back) the employee said he couldn't find them before he began looking (it wasn't the first time he had looked) but then said "you know, I wonder" and then found them on the rack literally within 10 seconds. During this time they were missing I had been promised twice that a manager would be told what is going on and that I would be contacted by them so I knew what they were doing to find them, that never happened. Though that should have probably been enough, they weren't trousers I really cared about so I wasn't too hung up on them taking a couple extra months to get back to me BUT today I went to pick up two pairs of pants that I had dropped off last week and they were still dirty. I took those pants in because they had salt on the hems from recent snow, when I got them back they looked exactly as beset with salt as they had been when I dropped them off. I was fine with the notion that they could have had a computer problem and that there was some stuff that got lost but when they are failing to do the one thing that your company is there to do, it means I need to use a different dry cleaner.

I was in the military for eight years and worked in an industry that required professional dress…read morefor the last 20. Have used dry cleaners all over the world, this is the best service I have ever seen.

From the owner: We are a family owned & operated local business.read more

Best place that we've gone so far for dry cleaning coats and suit. They have a drop-off service so…read moreyou don't need to actually get out of your car. I come here a and my clothes are alway FA-BU-LOUS!!! I have brought my wool coat with leather lining and it came back really nice (also without the hair from mom's dog). I my blazers cleaned here as well and cost me $8. I don't know if it's a standard price but I'm really happy with them that's why we keep coming back. One time I left my bracelet in one of my coat pocket and they were able to return it. They didn't even tell me about it I just found out when I got home there was a small envelope and my bracelet was there, how awesome is that?

First time using this dry cleaner. Items were to be done by 6 tried to pick up at 6 and they were…read morenot ready. Was told to come back and should be available in about 20 minutes.

My first time using this dry cleaner. I sent five pair of pants in and one of my five came back…read morewith blue stains down the leg. There was a sticker attached to my pants, saying something to the effect of defective before they received it. An absolute lie, my pants were in perfect condition. Hundred dollar pants down the drain. I'm hoping somebody reaches out to rectify the situation.

My first time using this dry cleaners. I brought in a pair of drapes. They hung perfectly, but…read morehadn't been cleaned in several years. The drapes were ready when they said they would be. However, they look like absolute JUNK now. We were charged over $100 for the "cleaning". Besides them making a complete mess of the pleating, I noticed they had also broken all of the bottom tacking. I used to hang drapery professionally, and I would have been embarrassed to even suggest hanging something like this. They may be okay for cleaning clothes, but find someplace else for drapery.

Let me start by saying I had a very poor experience once before with a dry cleaner on the South…read moreSide. Since then, I have not trusted a dry cleaner and didn't buy anything that required dry cleaning. Due to work requirements, I needed to get some nice clothes. And then, the time came...my suit jacket was getting a little smelly and I knew I had to find a dry cleaner. After checking on social media and getting suggestions from friends who had used this particular business, I landed here. I was greeted immediately upon walking inside, the young lady was very pleasant and answered my questions and assured me they look at tags before cleaning. I was able to track my order on my phone, and pickup was just as smooth and friendly as drop off - the next day. I will return here very soon, as another one of my suits will need freshened up in short order. The price is average for Des Moines, I paid $20 for a jacket and slacks. Service, quality, affordability. Give them a try, or a second chance!

Rude. Will try to dry clean your clothes that are marked wash in cold or warm water so he can make…read moremore money. Stay away from this place.

Worst dry cleaner I have ever used. Picked up two suits and eight shirts and it was $92, way more…read moreexpensive than any other cleaner I have used. Got them home and almost all of the shirts were dirty around the collars and one of the suits had visible stains on the front. Pressing was terrible. Then when I took them back in, they didn't apologize or even act surprised. They treated me like I was trying to put one over on them and were very rude. Not the best way to treat your customers! Terrible job and terrible customer service. Will not use them again!

Fast next day service was outstanding. They were very courteous and friendly. I will definitely be…read moreback for dry cleaning my suits in the future.

Have had clothes cleaned here several times without issue. I brought in and paid for my wool pea…read morecoat to be cleaned at the end of winter earlier this year. Now that I wanted to wear the coat this season, I see that the coat was spot cleaned only on the outside and a poor job was done at that. The coat was still dirty on the inside and collar. Will not return and will not refer.

The owner is sketchy and is very hard to get ahold of. Wise Cleaners lost my suit jacket. They…read moreagreed to pay me $200, as of this date I have only received $100. They are refusing to pay me the agreed amount. This took a total of 10 plus calls and over 4 weeks so far. DO NOT RISK YOUR GARMENTS AT THIS LOCATION OR AT THE URBANDALE LOCATION!