Mrs. Palumbo was a life saver for me! She listened and was very empathetic. I truly trusted her and…read moreshe went above and beyond for me. She is professional, very responsive and affordable. I highly recommend Mrs Palumbo and her staff!

I have known Marilyn Palumbo since 1979, in grade school. She has always been a person of great…read moreintegrity with a great work ethic. I have recently needed her professionally in a few capacities. I am more than pleased with all of her legal advice and all outcomes. I will continue to use her services in the future. I highly recommend her for your legal needs.

absolutely awful inattentive , arrogant, insensitive. demeaning, unavailable, unpleasant,…read moreincredibly patronizing. Incredibly awful service. I felt as though she could care less about me and more about her other appointments....I felt let down, I felt hurt and I felt most of all disappointed....I would not recommend her to my worst enemy.

My family has used Alexandra for years for a variety of family law cases and I cannot say enough…read moreabout her. She is responsive, informed, goes above and beyond for her clients and their needs! Thank you Alex! Heathers

I utilized Steve Sercu's service for a criminal matter of allowing my grandson. He was responsive,…read morecommunicative, and effective. Highly recommend.

marilee is a fraud, do not hire. Charges thousands for no legal aid services providedread more

I am very pleased with the service I received from Tully Rinckey - Rochester regarding a complex…read morelegal matter involving Child Abuse and Neglect. The entire team was professional, compassionate, and attentive from the start. They listened carefully to my concerns and clearly explained the possible legal options. They kept me informed of what was likely to happen at each step, making the entire process much easier. Their communication was transparent, timely, and always helpful. I had a great experience with their respect for their clients, their responsiveness, and their high quality of services again of service. I will definitely use their services again in the future and would recommend their servces to others.

Richard Brister is highly persuasive during the initial consultation. Unfortunately, his impressive…read morephone manner is where the competence at Tully Rinckey ends. What Mr. Brister promised us during our consultation bears absolutely no resemblance to what the firm ultimately delivered. He explicitly assured us that our $4,000 retainer would cover a robust, comprehensive demand letter and active negotiations--even discussing specific enforcement provisions to hold management accountable to critical safety measures. We relied on those professional representations when we signed and paid our retainer. What we received was a weak, inaccurate and completely unusable draft. It was addressed to an individual who no longer worked for the company, contained a false timeline, failed to include our core claims, and completely ignored the evidence we had provided. It was a sloppy, careless rush job that caused our household and my 88 year old mother additional distress. The worst part? When we pointed out these glaring, objective errors, Tully Rinckey did not offer to correct them without further depleting our retainer. They never denied that we would be expected to pay additional legal fees simply to obtain an accurate and usable version of the document we had already retained them to prepare. To anyone considering this firm: Do not be fooled by Mr. Brister's polished sales pitch. Get every verbal promise in writing before you hand over a single dime. We trusted Tully Rinckey with thousands of dollars and a highly sensitive matter, and we were left with zero results, a bigger headache, and a nearly depleted retainer. Shame on Richard Brister, and shame on Tully Rinckey. Stay tuned for more TR reviews.

I found Michaela to have both common sense and wisdom to help people navigate through sticky…read morepersonal times in their lives. The feedback that she gave me helped dramatically reduce the stress of the situation with a very positive outcome. Michaela is a great listener, asks fantastic questions and ultimately will help you with your situation. I highly recommend her to any person who is in need of mediation services

I had a business mediation session with Finger Lakes Mediation to help with some staff…read morecommunication struggles. She was incredibly patient and kind with my staff as well as my management team. We were able to get through some of the roadblocks and even hug at the end. We all know employees move on, but it was helpful to have some insight on how to keep communication open when the first thing an employee wants to do is shut down. I highly recommend Finger Lakes Mediation for your Business Mediation Needs as well as Finger Lake Mediation for Divorce Mediation. I will be using her again.