Still waiting for my refund check which got "lost" in the mail and per Acento policy, takes 90 days…read moreto issue another. Save your money and patience, do NOT rent here. It's a shame smh.

**Not A Resident**…read more This review is on the tour I took of the property. Initially, I was turned off because upon entering the leasing office, I was just instructed to have a seat. Not greeted, no introduction, just instructed to have a seat and to fill out a form. After completing the form, I was then asked a serious of questions about what I was looking for etc. I didn't not like the fact that I could not be giving an exact price for each unit because "the prices change everyday" and that each unit had a different lease length. I also disliked the fact that the water would be billed by the apartment complex and not a county water supplier, how do I know what I'm getting billed for. Also, when looking at these apartments online, I was misled to believe that there are washers and dryer in each unit however, that's not the case. You can either rent a full size washer and drying for $60 a month or buy your own, they also have laundry rooms in each building. Also during the tour, I felt rushed while touring the unit. There isn't a playground or security. There isn't controlled entry building either. The bathrooms are very small and oddly set up. I absolutely loved the kitchen but that was about it.

I really enjoy my Apartment. It was everything I was looking for. The neighborhood is quiet. If…read moreanything is broke we have a fantastic Maintenance man. His name is Mark. He does a fantastic job!! He is very polite and knowledgeable of his job. Thank-You for the popcorn.

The experience during my seach for an apartment here was nothing short of amazing. My leasing…read moreagent (Davidia) worked tirelessly with me to find the perfect unit to accommodate my changing situation. She never hesitated in showing me all possible options available at multiple property sites to unsure that I would be completely satisfied with my selection and that it was the perfect fit for me. I definitely made a new friend in this process. Thanks a bunch!!!

My daughter moved to the complex in October 2020. She loved it so much, I moved in June 1s 2021. I…read morelove my apartment, the pools and the gym. It is quiet and they offer a military/veteran discount. Trash Fairies picks up our trash nightly Sun-Th. The neighbors are friendly and the playgrounds are clean. Great apartment within walking distance(1-2 miles) of stores.

Save your money/time and move somewhere else…read more I've been living here for over a year, and almost every time I get home from work, my apartment smells like weed from one of the neighbors, which wouldn't be a big deal if I wasn't in the military and if I wasn't a single parent trying to raise a young child here as a single parent. Also, my car has been broken into twice, and in the last month, this apartment complex has towed my car twice while I'm waiting on my updated registration. For what we're paying in rent, I honestly think they should put more effort into fixing things like the car wash or hiring part time security, instead of throwing parties like ice cream socials and pet adoption events. Most of the staff I've interacted with at the leasing office are friendly and polite, with the exception of one person. I don't know/care to know her name, but if you happen to meet her, you'll probably notice her by her size and her rude attitude.

We have been having issues with violence and shooting since I moved in 2015!!! I plan to leave very…read moresoon.

I have lived here since 2017 and I haven't had the best experience. Management and Staff have…read morechanged numerous times over the years Leading to communication obstacles that never get resolved. My current unit has had so many issues and I was given the option of an another unit that wasn't ideal as well. The current management wont respond to my emails and takes weeks to respond back. This is my worst experience I've encountered so far. I've been getting the run around about fixing the issue in my apartment and I'm looking into moving very soon. Overall, I wouldn't recommend moving here.

I hope my worst enemy never lives here. There are homeless people in every building, all the time…read more The hallways reek of pee and weed. You cant get into the gym or theater without a key fob, but the living quarters are un safe. They put cameras up and nothing comes from them. Your electric bill is shared with the building. Thats unfair as well. So my family and i took a vacation for 2 weeks and came back to a $700 light bill. People that dont live in this building charge thier cars on this building and nothing had been done. My light bill has not been under $400. Now if i dont pay that, my lights get cut off. The office is lazy and rude. When you call you barely get a response and they have NO solutions. Trash doesnt get picked up regularly, the windows in the halls are screwed shut, so u cant open them. That has to be a fire hazard. By far my worst experience ever

Mr. Steve in maintenance is always available to help, whether it be verbal or him coming to the…read moreunit to make it right. Even on his days off he's willing to assist any way he can. Such a nice guy.

UPDATE... Thursday, January 22, 2026 Our lease ended at the…read moreend of November 2025; however, we moved into our new place at the end of October 2025. When I went to turn in the keys on the morning of November 29th, I explained to Vanessa (the office manager on duty) that the apartment was clean and I only had one set of keys to hand over. She verbally instructed me to turn both sets in the following Monday and assured me I would not be charged for a late key return, extra days, or pre-existing damage to the blinds (which had been addressed during our initial move-in). Despite her word, I was charged for both upon move-out. Please note: they fixed all of the blinds except one because it was on backorder. That was the only maintenance issue they ever addressed from my list, and only because I repeatedly placed work orders requesting the change. When confronted by the property manager, Vanessa blatantly lied and denied telling me anything. I even requested a walk-through that morning, but she told me not to worry about it and reiterated that I wouldn't be charged for the blinds. Why would anyone send six emails, make numerous calls to the complex and corporate, and drive an hour to the office (because the property manager doesn't return calls) if the complaint wasn't valid? This is a $150 discrepancy, but as I told the regional manager via voicemail--since you can never get a live person--it is about principles and integrity more than the money. They may have my money, but they are severely lacking in character. DO NOT WASTE YOUR TIME HERE. IF I COULD LEAVE ZERO STARS, I WOULD. THE REVIEW BELOW REFLECTS OUR EXPERIENCE DURING OUR FIRST 6 MONTHS AT SPARK WALDORF Maintenance does not address, or even attempt to follow up on, complaints submitted through the portal. I have even brought these issues to the office in person. They still haven't addressed the initial issues submitted upon move-in. It would be nice to open my windows, but I am missing several screens. Furthermore, my washer still turns on by itself--I have to unplug it for financial and safety reasons--and it fails to regulate temperature. It ruined an expensive cashmere sweater, an issue I reported personally to the maintenance man, who gave me a false promise that he would replace it. That was in January. Additionally, they fail to enforce the smoke-free policy they claim is part of the lease, and they do nothing to address the dog waste issue. They don't provide bags at the stations or maintain the dog park. The list goes on. For the most part, this complex has the potential to be what it claims to be in advertisements. However, issues must be addressed and people must be held accountable for the jobs they were hired to do. If everyone did their part, this place would be amazing.

I've been looking for apartment communities for a relocation. I have contacted 5 places and only…read moreone failed to even acknowledge my existence. You guessed it...Spark! I tried to ignore all the negative reviews and give them a chance but apparently the reviews are accurate. They simply don't care about potential renters and, according to the reviews, their current renters too. Too bad, I'll be renting elsewhere.

This review is solely based off of my in-person tour and the outstanding professionalism. My…read moreLeasing Professional was Sharee and she was absolutely amazing and very personable. I didn't feel rushed at all or like I was just another number. We toured their one bedroom and two bedroom apartment homes. I was in such awe of the modern Facilities and cleanliness so much so I forgot to snap pics, however I will be back and will most definitely have pictures to share! Everything from the club house, on site, 24-hour gym, modern/updated apartments, pool area, I give everything a 10/10. The apartments are spacious, interior space is maximized, designed well and definitely have a welcome home vibe. My appointment was scheduled for noon, there wasn't a lot of traffic moving around the complex which is nice. This is a small community that is nestled in the midst of single family and townhomes which I also love, they are hidden in plain sight. I also love how they are conveniently located near a shopping center with plenty of food options, entertainment and basic needs. I definitely recommend this complex to anyone looking for affordable apartments that still offer a level of luxury.

Sent me to collections after not responding to multiple emails. trying to workout a payment plan…read more for a security deposit after my lease ended. Staff does not check emails and will ignore work orders unless its about water damage.

My experience with this complex has been quite frustrating to say the least. I came to look at the…read moreunit months ago, I was shown a unit however not the one I would be moving in. Last weekend I came to see the actual apt and noticed there was a overwhelming amount of caterpillars all over the first floor of the unit ( entryway, kitchen, laundry room, half bathroom, etc). So I came back on the day before my scheduled move-in the unit has not been cleaned and the caterpillar issues still remained the same. I almost forgot to mention I came during the week to sign my lease, and was told the caterpillar issue was resolved. Today, the day before I am due to move in the apt is NOT ready. This has caused a major inconvenience for myself and my family. I should not have to do the job of the maintenance and/or property mgmt. I am definitely frustrated with the beginning of this experience. I only have 6-months to deal with this rental property.

I have been a resident of Sheffield Greens for 4+ years. I currently live in a two-bedroom, two…read morebathroom apartment complex. What I like most about my apartment are the amenities. The apartment is huge and has a washer/dryer hook up already installed. I find that the apartment is the right size for my family and we don't feel cramped. The living room is very sizable with a sliding door balcony and can fit two couches, a large TV, an end-table, and most of my children's favorite toys. Location The location of Sheffield Greens is within easy access of higway 301 and its close proximity to St. Charles County Mall and local food stores makes picking up groceries, holiday shopping, and running errands a breeze. I find that I can finish most of my errands on weekends within 45 minutes and still have time to enjoy my favorite hobbies like golf. The cost is a little above what I think a single family can afford but if spending budget is planned correctly living here on one income or with roomates is very doable. Rent only increased a total of $100 during our tenure to date. Sheffield Greens has a beautiful lake and neighborhood nearby and get this, it has side walks for when I take my children to go play some afternoons I can stroll along safely in the stroller clear from traffic. We enjoy that the community also is within close distance to elementary schools has a pool house a 19-hole golf course and a park with game fields--all within driving/walking distance. There is also a centralized playground which makes it easy to watch my children from my upstairs neighbors balcony when visiting, and on most summer days I'm able to enjoy the weather from the comfort of my back porch. The neighbors here are friendly and warm. Shoveling ourselves out of past snow storms is always a group effort. Maintenance The property handles maintenance via third party companies that are hired to replace certain things (such as washer dryer, heating cooling). St. Charles manages the process well and they are willing to work with tenants. They understand that third party maintenance can be cumbersome, and they do their best to make sure repairs are sufficient and long-lasting. Staff The leasing office personnel and assistant property managers (Jamie Ludka) in particular, are professional and prompt and they make me feel very welcomed. There have been times when I have had maintenance issues and Jamie has personally handled the issue and answered in a timely manner. Mr. Mike Boswell, (maintenance), knows me personally and greets me every time he in the neighborhood for repair requests. I would definitely recommend this property for families or singles.

I wish I had read all the reviews earlier. This is by now…read morethe worst place I have ever been to! When we were looking at the apartments before we moved they showed us a nice room, clean and big, but never told us this wasn't the one we are supposed to stay in! We can't get any help from the management! It seems that McKinley just buys the worst apartments!