I recently ordered flowers from out of town for a funeral and they were so wonderful. Gracious and knowledgeable. They coordinated everything for me with the funeral home. And the flowers were beautiful. read more

The bloom bar was fun and affordable. Lots of options for your creation. I'll go again! Located in the lower level where the boutique was. Upstairs storefront is always a lot packed into a little space ..seems to always have a pot of coffee on! read more

The wonderful staff at Victoria's Garden arranged the most beautiful and stunning centerpiece for my daughter-in-laws baby shower! With peonies, roses and other flowers, it was a statement piece! I highly recommend this business and its caring and dedicated staff. I can tell you I will be using them whenever I send flowers! read more

I was disappointed with the unprofessional tone of the owner during our recent meeting with her, especially the sarcasm displayed, which was inappropriate. Despite claims of attempts to contact me, no messages were received, and I found the lack of accountability concerning. I was met with dismissive remarks instead of accountability. The dismissive comments about 'working with what Mother Nature gives us' were not helpful. Most especially when the new florist had no issues getting us what we requested. The most disappointing part was that we have patronized this business for 6 years only to be treated so poorly. We've since found another florist who values professionalism and respects our cause as this order was for a fundraising Gala. read more

THANK YOU!!!!! I can't say enough about the artistry and communication of Victoria's Garden. It's not everyday you find a place willing to work with someone out of state, via text message, and welcome feedback. They were patient and made changes as I asked for them and didn't even blink when I would pretend I had even a tenth of their talent. If you are looking for an excellent florist in Rapid City, Victoria's Garden is it!!! read more

beautiful flowers, and the delivery driver went above and beyond. I got the address wrong and the driver went back through the trenches of E signal to recover the flowers and make sure they got to the right spot! read more

Victoria's garden went above and beyond to make sure my arrangements were perfect. Even when requesting them last minute, they rushed the order and created 3 magnificent floral pieces for my special day. I cannot recommend this florist enough and will always come straight to them for any floral needs. Highly recommend. read more

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Called in an order for a friend and they were perfectly helpful! I usually go through 1-800-Flowers or something, but this time I thought I'd look via Yelp and am so glad I did! Will update the review once the flowers are delivered next week. read more

This review is YEARS overdue, but here it is. I never write reviews, but what happened here demands recognition. For me, the true test of a great business is not how few mistakes they make, but how they handle the mistakes - no one is perfect, so there will always be mistakes. Victoria's Garden is a great business. So, generally when I order flowers for someone, rather than ordering from someplace online that will just send the order to a local florist, I just find a local florist and call them directly. A couple years ago, I called Victoria's Garden to have flowers delivered to my mom at work on the Friday before Mother's Day (my mom lives in Rapid City, but I'm on the west coast.) When I do this, I let my dad know, so if anything happens, he can tell me. Well, I got a text from my dad on Saturday saying that mom didn't get the flowers. I called the store, and the associate I spoke with couldn't figure out what had happened, so she asked if she could investigate and call me back. Maybe 10 minutes later, I received a call from the owner. She apologized and said that the order had been misplaced, but that they would put my order together and have it out for delivery that day (on mother's day weekend!) Well, in the 10 minutes before the call back, I talked to my dad who was out and about town, and wasn't far from the store, so he offered to pick them up. I told Victoria this, and all was set to go. My mom got a lovely surprise when dad came home, the flowers were beautiful, and the bouquet was much bigger than I had paid for. Not only that, come Monday, a full refund appeared in my bank account. Victoria's Garden went above and beyond, and is now my go-to florist whenever I want to send flowers to someone in Rapid City. read more

Going to Victoria's Garden is a sensory experience beyond what you get at a typical flower shop. Of course the boutique smells amazing but the location is also amazingly, and meticulously decorated in a casual comfortable way to make a shopper want to spend the day. If food/coffee/tea/wine were offered the staff would have to enact a shopping time limit. They actually do sell wine and many other items besides the beautiful array of flowers. Go, visit, shop...you won't regret it read more

Called to order some flowers for delivery and it was great . Service was great, flowers were great, delivery as well. They had them out the same exact day that I ordered and not to mention the arrangement was actually quite beautiful! The lady who took my order over the phone was also very kind even though they seemed pretty busy ! read more

I was looking for a wedding florist and went in (admittedly around Mother's Day - a busy time) and was given some brief information. They did indicate that my date was available, but I was told to call back and wasn't scheduled for an initial consultation that day. I later called and was told the date was still available, and to email some photos of bouquets for quotes. It's been almost two weeks and I haven't heard back. Finding a good florist in Rapid City has been so frustrating that I just opted to go the DIY route. read more

Great layout, quick delivery, pleasant staff. Spoke with Melanie who was super friendly. Absolutely love speaking to a consultant rather than computer order. Very personable staff and the flower arrangement was wonderful. Wife absolutely loved them!! read more

They always do such a good job! So helpful & know the area so well that when I gave my grandma's address, they knew the community she lived in and offered to make a smaller arrangement so that it was easier for her to handle. So thoughtful. They have helped me with same day arrangements and always provide a beautiful product! Thank you! read more

BEST florist shop around. Extremely nice, patient, helpful staff and they ALWAYS go above and beyond to accommodate me!!! Love it!

I've used Victoria's Garden for years now, from when the original owners took care of me until now, with Melanie and Cathy doing my orders. I've ONLY ever had the family and friends I've sent to rave about how pretty and special their work is. Often I've been sent pictures to see what was sent and I've always been pleasantly surprised. They go out of their way to accommodate tight deadlines or last minute requests for special events. I live in LA and NY so my standards for floral arrangements are pretty high, and Victoria's Garden never disappoints. I thank them for always coming through for me, and recommend them HIGHLY if anyone needs a special florist in Rapid City. read more

I have done business with this store for 20+ years and cant imagine getting better product or service from any other shop in or around Rapid City. More often than not, I order over the phone, and I am always so impressed with the level of courtesy and knowledge that I'm greeted with at the other end of the line. They just always know the right questions to ask and i love the amount of confidence i end up with that whatever ocassion, the end result will far exceed my grandest expectation. That being said, by all means create an opportunity to visit their store in person. It s by far the most creative decore in Rapid City, and you'll quickly realize that Victoria's Garden is leaps and bounds beyond just a flower shop. Vicki's showroom is very much an adventure that must be experienced. read more

I live in Tucson, Arizona, and wanted an arrangement that would be both eye-popping and smile-inducing for a friend in Rapid City to see when she came out of surgery. Bonnie at Victoria's Garden was very helpful, and the flowers were just what the doctor ordered! read more

Fantastic service. Woman behind the counter was professional, friendly and very helpful. Made an arrangement on the spot for the price I was looking to spend and I couldn't be happier. I will always use this florist for future needs! read more

Fantastic!! I ordered flowers for a partner who was working in Rapid and living in a Hotel. Vickie was very helpful with dealing with my preferences and coming up with ideas. They were delivered on time and the arrangement was beautiful ( picture sent). They actually smelled like flowers, something that seems hard to come by unless they are from one's own garden. I would not hesitate using Victoria's in the future. Thank-you. read more

I called today from Arizona and needed flowers delivered to my mom in Rapid City today as I was busy with the weekend and totally forgot.. I had amazing service and she(Brittany, I think) never once hesitated with my request.. Instead she took down my order, wrote out the card and said they could deliver it today no problem.. I would recommend them to everyone.. My mom loves her arrangement and it made her day brighter. Thank you so much!! Awesome job!! read more

My stepmom had a knee surgery. I needed to get some flowers to her fast to cheer her up! I googled and found Victoria's Garden! I spoke to the NICEST person, Amy, who helped me tremendously. I should explain I am a wedding & event planner in the Twin Cities..so my expectations are a little different than most. She answered all of my questions...understood my creative needs and worked with my budget. I had no idea what to expect ..then a text with a picture came in: IN THE WORDS of my stepmom: "OMG. They just delivered these beautiful flowers in it's gorgeous wooden box. Thank yo so much! I was going to call, but wanted you to see the flowers so I am sending you the picture. I've never seen anything so pretty. They made my day!". A big thanks to Amy and Victoria's Garden. I will be using you again! Georgia read more