Doug Carling has the worst customer service I've ever encountered!! Do not go to this store to deal…read morewith him or anyone there. They don't seem to care because he is still working there. He shouldn't have a job working in any sort of customer service ever!! Hopefully they'll fire him so the company doesn't lose more customers!!

So nice to have a hardware store where the staff is knowledgeable and friendly. Specifically I…read moreneeded some chipped car keys made and some new key fobs programmed. Chris, the manager, had a special new tool that plugs into the car and easily program everything. The price was a third the cost of the dealership and was extremely fast. Thanks to all the fine folks at Knechts for all the great stuff and services you've provided me for over 30 years.

Passionate and helpful team! I stopped in to ask questions…read moreregarding our small garden at home. The team not only answered my questions but gave me recommendations for products that would help me reach my goals. Very friendly and passionate people. I will definitely be back!!

I ordered a bouquet over the phone To be delivered. the person I talked to said she was only…read morefilling in to help the owner. (should have been a red flag.) I asked for specific stems that I knew they had in stock. she said because the price of a certain stem was higher the price would go up from 150$ to $200. for that much money I expected a spectacular arrangement. what I got was a vase filled mostly with large green filler leaves, a few of the stem I asked for, and a few past-prime roses. it was awful. compared to what I see online, even on THEIR website, I got nothing close to a 200$ piece and it wasn't even arranged professionally. lesson learned- don't work with amateurs! I was embarrassed to present it. Shop elsewhere!!! Pictures: the 200$ one vs the 109$ one on their website. Guess which one I got

Negatives: 1) They used all the wrong flower types and…read morecolor in the boutonnières form my son's wedding. They assumed and used the same as the bridal bouquet, but that was incorrect. This caused a lot of wedding morning stress. 2) The boutonnières were extremely poorly made and wrapped sloppily on the bases, and came with one very cheap pin. No magnet like most places use now. 3) The two mother's corsages were also the wrong color and flowers, and looked like tacky junior high dance corsages from the 1980's. Very disappointed. Positives: 1)The bridal bouquet was incredible. So very beautiful. It was so good that it was hard to believe the same shop had mad the other items. 2) they met us on Sunday morning to pick up the flowers. 3) They had me email my paperwork showing the colors and flowers we had selected, and gave us a 100% refund on the spot.

I recently ordered flowers from out of town for a funeral and they were so wonderful. Gracious and…read moreknowledgeable. They coordinated everything for me with the funeral home. And the flowers were beautiful.

The bloom bar was fun and affordable. Lots of options for your creation. I'll go again! Located in…read morethe lower level where the boutique was. Upstairs storefront is always a lot packed into a little space ..seems to always have a pot of coffee on!

I used to do all of my business with Frye's. But over the last several years, their business has…read morebecome intolerable for me to patronize. The women there are rude, (particularly Julie), even to customers who have spent a lot of money there, me included. They have mixed their personal politics into their business model, alienating many of their customers. Last week, a customer was shamed and directed to leave the store because he was wearing a mask. This is NOT okay. They have lost my business forever, and if I could leave 0 stars, I would.

This place is awesome! The staff is friendly and Harlan in particular was immensely helpful in…read morerecommending paint products and supplies for me, a first-time painter. Not only was he concerned with helping me to get the products that I wanted (and the products that he thought were best for my needs, for the ones that I was unsure of), but also was concerned about making sure I didn't spend more than I needed to! The bedroom in our new place looks amazing and I look forward to returning to Roger Frye's for supplies to make over the rest of our rooms!

Very helpful staff! Pleasure to work with. Reasonably priced! I would definitely recommend!read more

Some interesting pre-made seed bead necklaces for sale. I was impressed by the skill in sewing the…read moreCabs into the necklace. Other than that, this is a completely average store with completely average prices,with medium selection. If I lived in town, I'd probably stop by on occasion to pick stuff up. Otherwise, Prairie Edge a few blocks away has some good selections of beads; as well as Fire Mountain Gems online having a better selection & pricing.

We stopped by to see what they had and we were very impressed by their studio…read more Gail greeted us as soon as we walked in the door however she was in the middle of creating something. We looked around the shop and the other owner came in and asked if we had any questions. Pete told us a few things about the glass blowing as well as the lampworking techniques they were currently doing and we made a small purchase of two tumbler glasses. A beautiful purple and blue one. Pete was very personable and told us a few stories about how they got started and his apprenticeship. It was great to talk to an artist about their craft.

I would have to agree with the prior review. There are some beautiful pieces, but we stood in the…read moreshop for almost 10 minutes without so much as a greeting from the owner. They must not have to create many pieces to restock their displays when customer service drives away sales so easily. Would give zero stars if it was an option.