I am sorry to say that today I am not highly rating this business…read more I have been receiving services here for almost a year, and today was the worst. I had a 3:45pm appointment and was not assisted until almost an hour later. There was no compensation offered and not even an acknowledgment until at least 30 minutes after I arrived. If appointments are not going to be adhered to, then why have them? It should not matter if you're busy, that should not overstep an appointment. This was the second time I experienced this, as my last appointment was the same and when I checked out, the gentleman did not want to give me the $5 gift card I earned, on an email promo. Once I was finished, I went to pay. I had a $5 gift card from my last appointment, which I received from a discount text, that I had to prove I received, for $50 plus, services. I also received another text for a $5 discount if I received services of $50 plus. The guy that checked me out (same gentleman as before; I am assuming one of the managers) stated I could not use 2 discounts, I explained I only wanted the $5 card for my next visit, especially due to the almost hour wait and I still spent $100. He said he would not. At that very moment, I decided I would no longer patronize Milano Nail Salon in Germantown. When you consistently spend over $100 on nail services, IX monthly, there should be some consideration when appointments are not kept by the staff. I can say that Trang has ALWAYS been very welcoming and does a superb job and Emilee & Henry are great at their jobs. Respectfully Submitted, Sabrina Walker

I got the deluxe pedicure here and it was amazing! I booked with Liz and will definitely book with…read moreher again. Everyone was very friendly, the place was really clean and they have a ton of colors to choose from.

I would not recommend this nail salon. My experience was uncomfortable from the beginning. When the…read morefront desk told the technician she would be doing my pedicure, she visibly huffed and seemed annoyed that she had to do it. As a customer, that immediately made me feel unwelcome and embarrassed. Unfortunately, the service itself reflected that attitude. I paid $100 for this pedicure, and the quality was very poor. My feet still had visible dry skin, and it did not appear that proper callus removal or exfoliation was done. The pumice work was minimal, and overall the pedicure looked rushed and unfinished. I am not a confrontational person, so I still paid for the service because it had already been done, but I was honestly not pleased with the results at all. For the price and the way the technician reacted from the start, the experience did not match what should come with a $100 pedicure. A pedicure especially at that price should include thorough care, attention to detail, and respectful service. Instead, I left feeling uncomfortable and disappointed. Based on this experience, I would not return or recommend this salon to others.

I know it has been a while since I got them done but I got my nails done before valentine's day. I…read moreasked for a fill in and a simple design, just small bedazzled hearts connecting between my middle and ring finger. The design was $20 extra for some gems that were falling off in less than 10 minutes. They soaked what I had on, off which was an extra $10 and NOT what I asked for. These nails have been continuously popping off and my final straw to write this review was today when my thumb nail popped off, along with my natural nail cause immense pain and my finger to bleed. Other nails have blood stuck underneath them. I wanted acrylics, they gave me gel x.

The place is really clean without that chemical smell. I like the relaxing fountains. The ladies…read moreare fabulous!!! They are talented and do an amazing job! I would highly recommend. Parking is easy. I'd bring cash for a tip! They even do eyebrows!

I have been going to Venus nails for years and highly recommend them. Quality of service always…read moremeets or exceeds my expectations. They remember you, are kind and welcoming. Their pricing is very reasonable.

The decor, the service, my nails with builder gel was incredible! I felt relaxed and pampered, and…read morethey make their own sugar scrub and body oils that I love! I will definitely be back!

My go to spot everyone here is good on pedicures. I love Lena or Nancy for nails. It can get busy…read moreso earlier is better.

What an amazing experience today. I took my daughter and granddaughter in today for pedicures and…read morewe received the 5 star treatment. Thank you for making my little one's first experience such a memorable one!

A lot has changed over the years, while I did recommend them seven years ago, I would not now. The…read moreservice was not friendly, there were flies everywhere. It seems like they have not maintaned the interior very well. I sat down for a pedicure and the water felt cooler, so I asked politely if they could warm it a little while I waited. He turn it on and off for two seconds. I felt that I would not get great service here today, so I left. Now, I am sitting at Lavish Nails, in Collierville, enjoying my pedicure- as I should.

I hardly ever do reviews but have to for this place. I just chose a random salon from Yelp and went…read morewith it. I was so happy with my choice to come here. Every technician I interacted with was so kind. They took their time, were personable, and cared about what I wanted done. I saw Milli and she was amazing. So sweet and did an amazing job with my nails. They have a new customer out of me for sure. The establishment was clean, quiet, and welcoming.

This salon recently opened. It's near my home so I had to try it. I immediately felt relaxed when I…read morewalked in. I was greeted and directed to register in the tablet. I had the Basic pedicure was it was great!

Kiki did my nails. I have to be pretty disappointed in order to take the time to leave a review…read more I'm usually not hard to please when it comes to my nails, but this was a really frustrating experience. I went in for a dip manicure with a French tip on my natural nails. My nails were quite long when I arrived, and I specifically asked for a round shape. Instead, they were cut completely down and ended up looking square. I also questioned the base color, since it didn't look natural for a French manicure, but I was assured it would turn out fine. Unfortunately, it didn't, and the lines were uneven and barely visible against the white base. Now, just two days later, the gel top coat on four of my nails has already started peeling. While the woman at checkout was nice enough to acknowledged that I was unhappy, no solution or correction was offered, just an apology. I ended up paying $50 for what is easily the worst dip manicure I've ever had. I definitely won't be going back.

Whoever the very tall larger Asian guy is needs to be fired. He burned all of my toes when removing…read moregel and I yanked my foot back several times yelling "OW" just looked at me with a smirk and kept doing it. And the massage he was extremely to hard and kept asking him softer or to stop and wouldn't. Horrible experience and felt as if he enjoyed it

First time here today. Walk in and they immediately ask if I want a drink which a lot of salons…read moredon't do. My nails came out EXACTLY how I asked. My nail tech ( Andy ) cleaned everything after he used it, which you normally don't see at salons and that's how people get warts and other infections. He was SO nice as well as funny! They were very professional and had an amazing attitude. I will definitely be going there from now on!

I've been going to this nail salon approximately four years. The salon is clean and the staff is…read moreaccommodating. T has been doing my nails for almost as long as I've been going. She does a great job (especially with dip)!

I have gone and gotten treated unfairly here, and I gone and loved and nails. I watch and pay close…read moreattention to how they treat each customer so much differently! Each customer is a patriot and should be treated with respect and courtesy! People work extremely hard for their money and choose to spend it where they'd like, so if they wish to spend it with you I think and hope you'd show more appreciation and respect to each customer. I always say there is more than just one place that does what you do. I went and requested a particular nail tech and he refused to service me, no reason that I know of and when comforted about it, because me being me, could not just leave it alone! The only reason I stayed was another nail tech had already begun doing my hand! Ughhhhh! This experience on top of the 12 pedicures they gave my husband and I, ok not 12 minutes more like 15 seriously we were livid! Just take your business further or cool off, maybe it was just off that month! Tuh! lol

Very nice place ! Very nice people .. had great experience with my nails pedicure .. all the times…read more.. pretty affordable too !