They had a sale today. The store was messy due to their sale. The workers were talking to each other. VS has some nice scents and cute pajamas. read more

Victoria's Secret - Lingerie Near Me - Elmhurst, New York

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I'm here again with my friend who loves the brand. My personal opinion the quality of stuff isn't match with the price point. Lots of underwear I bought, torn down in couple months. I won't shop here without the promotion or sale. read more

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Best Victoria secret store ever love them so humble so sweet memories to create it's always fun there read more

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I can't really complain about this branch with the influx of shoppers but still being able to find whatever it is I'm going in to look for that day. Always had friendly cashier and a seamless transactions so whatever they're doing is working! Keep it up! read more

Highly disorganized they need someone to man the stands and fold everything as you can't tell if it is a bra stand or underwear stand. I only come here to redeem my free or discounted coupons so don't come here often, thank goodness. Also, there are no greeters at the front no wonder there's only one store left in queens and it is going downhill. I can't visibly tell who works here so I have to look for someone with a mic, but that blends into their uniform. The line for the cash register is all over the place. You don't know where it even starts and ends. Where is the customer service??!!! read more

Greeting? What greeting it was nonexistent at this Victoria Secret. Am I surprised? Not really. Retail stores usually get a bad rep because of this. I stepped foot in here to smell/see the items that I recently purchased online. I was impressed because finally I won't be returning anything. Kudos to me and yes I'm hitting the stanky leg right now. No one ever approached me. Asked if I needed assistance nor if I needed a bag. I guess they were able to tell I'm self sufficient. Longgggggggg SIGH..... read more

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My favorite store!! But... they greet you when you walk in which is wonderful but they don't let up. They do not give you the opportunity to browse the store independently before they start with all the questions. I like to look at the merchandise first, then see if I want to make a purchase and then and only then if I need assistance I will seek your help. I get it, you make money off of sales. It is a turn off when you are a bit pushy and insisting on helping when it is not needed. If I didn't really need to make my purchase I would have walked out. Plus I had a coupon i didn't want to waste. They really need to work on when to let a customer be. No one wants to deal with a pushy sales person then stand on a long line. Although the line did move rather quickly. It will be a while before I visit again... read more

Victoria's Secret - Today's shopping - Lingerie Near Me - Elmhurst, New York

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I'm giving them three stars for a pleasant sales representative. Also a clean organized store. As for the merchandise, it's way overpriced for what I needed. I purchased nightshirts in the past and they last forever. These days I don't care for the styles. I could buy an oversized T-Shirt at Target for 1/4 the price. Sorry VS! I'm not impressed..... read more

Walked in to the pink location during non busy hours on a Friday. The store was somewhat empty. No one asked me if I needed help with anything. I asked one of the workers if she worked there and she hesitated to answer as if she didn't want to assist me. Word of advise to Pink don't hire too many teenagers that can attend to customers. This location was extremely disappointing. read more

I came here on Labor Day after returning from a brief vacation with my dear Mom to Montréal and Québec City, Canada. I had a coupon for a free panty valuing $10.00 which I received in the mail as a frequent online shopper. Absolutely long queue lines as if I were waiting for a handful grain of rice and bread for Great Depression II. This location has a better selection of PJ's and other lingere products. This VS sits inside of Queens Center Mall on 2nd floor in Elmhurst, Queens. read more

my daughter and her friend went to Victoria secret and the minute they walked it they were given dirty looks and were treated with little to know respect. they kept assuming with they were trying to steal. my daughter was extremely scared and felt uncomfortable they snatched items out of her hand. These workers better pipe down. disgustin. do better. read more

I have shopped at VS on many occasions but this location on Dec. 29th was a hot mess. The store was so sloppy and things were everywhere. The store was busy but not more than usual. The line was crazy and of course there was only 1 cashier. I was surprised that the store looked as it did. I went back the next day because of the semi annual sale and it looked even worse. What's going on? There were plenty of workers there. read more

A nice sized VS, this location is the current model---tile floor, white walls----if you're a VS shopper, you know the deal. They have all the VS brands with the exception of the second party designer lines---a decent selection, but if they don't have your size, there's always Austin street. Within this store, they do have a number of beauty items even though a few steps away, there's the VS beauty. I happened to come in here to do some Semi Annual hunting, but left empty handed. Store is handicapped accessible. read more

One of the worst store to shop at. The line is extremely long and they only have 3 cashiers and all of them is taking their sweet time and chatting amongst each other while customers are online complaining. The cashiers had so concerns. Horrible customer service. read more

Victoria's Secret - I went back in the store to get a photo of the line not a great photo but you get the point. - Lingerie Near Me - Elmhurst, New York

The employees on the floor were helpful but the register line was too damn long. No one should have to wait 20 some minutes on a weekday morning. I decided "enough was enough" & left. I'll get my free undies elsewhere. You were a disappointment. read more

Ugh I was so disappointed they no longer sale the lip gloss I love so much. Located in Queens Center mall, this store is well organized considering how crowded it is. Everything was easy to find and the staff was quite helpful. read more

For the size and location of the store, this place is good. That's it. Some of the associates do not really know how to sell the products. Most of the time they are nice enough. Every time I go in, they are always changing the store around.... read more

This store has their merchandise organized but once it comes down to the semi-annual sale nothing is organized. All the sizes are mixed up and you won't find anything if you're in a rush. The employees are very nice and help you out. But once it comes time to pay the lines are very long. read more

Can I say Worst customer service EVER! Even though I did not get serviced or greeted?!? When I walked into the store it was empty the manager standing by the door did not greet me upon my arrival just stared at me and my bf yet when others entered they were greeted. I walked around looking for items I tried to purchase online that were sold out of my size online everyone was so caught up in their conversations that they didn't offer any help! read more

I called to see if this store had any slippers for sale as I didn't want to pay for shipping via online. The cashier told me no over the phone. I went here today just to check it out. She was right lol. Only perfumes, body lotion & intimates. They had a lot of undergarments that were cute & lacey. They have a lot of pretty Christmas themed bras. Wish the store was a little brighter. It was kind of hard to see. But I love VS for their lace bras & surprisingly their sports bras are very very supportive. I find most of what I'm looking for online. I wish the physical store carried more options read more

This is one of their nice new sleek locations. They had a decent selection but they didn't have a lot of sizes available. The second store that happened in. Perhaps I should start shopping online. read more

I love Victoria Secret but this store location has to be the worst. Recently about a month ago I came to this particular location and i was looking for a nice Bra and when i looked into the drawers i found a DISGUSTING BED BUG ! Yes a BED BUG ! I've alerted one the sales staff and i told her this is disgusting can i speak to yOur store manager ? The person that I've spoken to said they Will fix it and she aplogized ! That's not good enough now what if i took that bra home now my house would've been infested. Clearly they haven't changed or fixeD thee. Problem because couple of days ago i saw a cockroach. This place needs to be in Quarantine Becaue how you expect me to spend good money at a place that i live bug tthe pLace is disgusting ! FIX it !!!! read more

This store has THE WORST customer service. I go to Victoria's Secret all the time and this is the first time I'm so disappointed. No greeting, no eye contact, no thank you. This cashier was talking to her friend all the whole time while scanning my items and literally seemed annoyed when I asked the question, why? read more

This place would make any woman larger than a size 2 leave in tears and embarassment. I have tried Victoria, I really have....but I can't keep my mouth closed any more. First of all, for any shoppers unaware of this store, it might at first seem as if you're stepping into a slutty, pink-hazed, perfumed lounge/brothel for the initial few moments. You are then "greeted" by overly comission-hungry sales women who have waaayy too much concealer on who go on and on about helping, measuring, and/or informing your about specials. WARNING: THEY ARE VULTURES, DO NOT BE THEIR PREY. IGNORE THEM LIKE YOU WOULD IGNORE PEOPLE ON THE CORNER HANDING OUT FLYERS ABOUT SOME CHURCH MISSION. THEY WILL NOT HELP YOU. The part that enrages me most about this store? Their sizes. They are an insult to the real variety of women that are in the world. For being a 5 foot tall, 34D sized 24 yr old, clothing is difficult for me to begin with. I have keenly noticed how they strategically placed EVERY SINGLE item in this store to bring you along a journey of dissappointment. By the time I left the store, I have never felt that Victoria's Secret will ever make something to fit my body. Their delicately embroidered, crystal studded, lacey masterpieces of "lingerie" run only from X-small to small, their bras make my two breasts look like four, and their underwear aka "panties" tend to dissappear inside my well-attributed ass. Somehow I finally managed to find a style of underwear that could possibly fit me....in the most remote corner of the store. Against the wall. The table was labeled, "5 for $26" which made me feel that I could possibly get some sort of a deal in this tickled pink house of horror. The style I found, "Cotton Hiphugger," the least sexy "panty" this place carried, was elegantly draped on top of the table in color and pattern order. Along I sifted though the polka dots, stripes, flower, and multicolor designs to find my size, "Large." One of the vultures appeared next to me and chirped, "What size are you looking for today?" "Large" I replied. "We only put mediums on display. You can find larges in the bottom drawer." I happened to notice then that underneath their table displays are size drawers with more underwear. 2 dawers for x-small, small, and mediums full of every color of the god-damn rainbow . 1 drawer for larges and x-larges. Colors in Large drawer consist of: solid beige, white, black, and gray. Colors in x-large drawer consist of: solid black and beige. This is disgusting, Victoria. And so is your wrap-around scent display along the checkout line that only really exists for women to wear on themselves as an alternative for Viagra that their boyfriend/husband needs. This is all surrounded by framed pictures of "models" with alarmingly skinny/emaciated bodies who are supposed to give off a feeling of SEXY? I don't get it. I am scarred. Spare yourself the same, ladies. read more

This Victoria secret needed to hire associates who actually know or care about their job, I've been shopping at VS for years I went here asking an associate for a particular bra, she checked a few drawers it was obvious she didn't know where to look but instead of finding me help she proceeds to tell me that they do not have a "Body by Victoria" collection only because she couldn't find me my bra. read more

Service was okay and everything was a little hectic since there was a sale going on... But Connie, who was working in the fitting rooms, was so incredibly helpful. Despite the chaos and line for the fitting room, she was so patient in helping me figure out a bra size that fit me perfectly. She never rushed me, and my boobs are currently very, very content because of her. read more

II went to this Victoria's Secret location to buy my girlfriend some nice lingerie. The sales ladies were very helpful and patient with me. They had the size and colors I wanted. I went back to get more items a few days later, and the same sales lady remembered me and was very helpful. read more

What's worse the major line or the rude employees. Sometimes people just have a bad day and I can understand that. I never expect anyone to be nice earning min wage but wow don't be an a$$hole. This mall ha greatly declined over the years. read more

I have been coming here for over six months now...I had a bad experience in this store last year.Let me tell you , I'm amazed,Friendly staff, informative staffs. Hard working , product knowledge .I can't say enough. My now go to store. Excellent service by, Juanita.I live this girl....I was looking for her. She tells her team members to go and help me.She told them ,I still looking for her .Her team member is telling me want to buy. I'm like ....HOW DO YOU KNOW THAT..SHE TELLS ME OHHHH. JUANITA IS TALKING TO ME...I'M LIKE WHAT????? HOW DOES SHE REMEMBERED ME FROM TWO WEEKS AGO...BUT SHE DID,SHE IS AMAZING. read more

The people here are REALLY nice, I've often seen extremely nice workers here, all super kind and have the biggest intention on helping you. Some of them are really funny and can really make you smirk. Only complaint, it's hard to find stuff. Like I find myself all over the place looking for something, I can't find anything ever. And when I do find something I want, there's not a lot of options! read more

Typical VS store, easy to get around. Nice selection...not so nice employees. One sales associate on the floor had the gall to comment on the size of panties I was buying (I hadn't spoken a word to her; she didn't know if I was getting them for myself or someone else). I wish I'd gotten her name so that I could report her to the manager. read more

Horrible service. To many people working in the floor and couple slow women working at register . Make no sense . Need to make some changes