I rarely ever do reviews but I feel this one is necessary since customer service and best business…read morepractices seem to be going out the window. 2 times now their website payment portal has been down and because of that they charged me a non autopay tuition rate. After showing proof of the website error stating website is down, management continued to ignore their fault and charged the additional rate for being "late." The front desk staff need customer service training. No hellos... no I'm sorry I couldn't assist you, is there anything else I can help you with"... just blank stares. Note I was friendly and just trying to understand the additional charges when the website was not working. Not that I didn't pay. Also, this is all operational issues, nothing on the coaching staff.

A review for bday parties:…read more We had a party for one of our kids and my second child loved it so much she changed her bday plans and requested to have it at Olympia as well. We love we can bring our own food or order through their catering services. The website is user friendly & easy to book. Packages range from 10-40 kids. Pricing and # of tables provided for you to figure out to book, I like the 30 mins option and times are flexible for early to evening parties. We brought our crockpot and there's a place to plug it in. The space is just accommodating and the staff to guide the party were amazing and friendly. Assisting to setup & breakdown as well. We are so glad are guests enjoyed the party and was shocked to discover the venue. Even though it's a share space, it just didn't feel like it. I like the space they have for the parties and doesn't clash with each other. Highly recommend I had celebrated a 4 & 9 year old. And the adults themselves got to enjoy the obsracles.

Throughout the years, and when in town, I have visited Enrich Gymnastics several times. I have gone…read moreto see my nephew and nieces. Initially, my nephew was shy. He started attending the "parent and me" gymnastics classes, and at first, it was tough to get him to pay attention to instructions because he would run away. Still, after approximately six weeks, he started loving it. Coach Shelby and Coach Agnes helped him learn the exercises in a fun way, and he has recently graduated from the "parent and me class." So, now he attends the Penguins class, which is for toddlers 2.5 years old (30 months) and above. He goes to class by himself and looks forward to it every week. My six-year-old niece was also very shy. In the beginning, she started in the cockatoos class for preschoolers; this was when she was five, and just recently, she graduated and now attends the flamingos class. My niece had Coach Andrew for cockatoos, and he was terrific at helping her gain confidence. At the Flamingos class, my niece has a coach, Alyssa, and she is doing so well! My niece won't stop bragging about her fantastic coach! I noticed Coach Alyssa truly cares and encourages her every time. Overall, they are very happy to attend. My sister tells me that Customer Service does a great job. There is an ongoing "Happy" feeling in the facility, and I feel this is because they are so family-friendly. The building has always been clean. I noticed there are not enough chairs in the lobby for all the parents and visitors like me, mainly during 4:30 pm and 5:00 pm (peak time), and it makes sense because even though the facility is enormous, there are so many classes with many children with their parents and all want to see them. I am happy and grateful my nephew and nieces love it and that there are places like this one that positively shapes their life.

So far my daughter had her first gymnastics class and loved it. This place is no joke when it…read morecomes to gymnastics training. The coaches don't introduce them self to the parents. My daughter has no idea her name. They take the kids in and immediately they're working hard for 50 min. They get a lollipop and a hand spray after they're done. I've never seen my 6 yo work so hard but she loved it.

Unprofessional management. When speaking with the GM this evening, I asked for an email or contact…read moreinfo for the owner to speak to her about the concerns on how a situation was handled and was refused contact info. This is the letter I intended to send the owner and now I have been confined to posting on google. I will always support and foster growth for my children and this place has definitely been a disappointment. ** I would attach the email I referenced but it has names and I want to protect others not directly involved **

This is not a good gym for kids. the coaches scream at your kids, while favoring their own unruly…read morekids they bring to work. My kids begged not to go back. The owner is very rude when you bring up issues. I do not recommend.

My daughter loves going here, she's learned so much in the past year! I would have never imagined…read moreher progressing so much in so little time! All kids seem to enjoy their time there; she also is a crazy child along with most but they handle her well and work with her and others in a positive way. Glad Game is conveniently located to her school as well so I know she always makes it safely. Very great daycare and gymnastics program! 10/10 would recommend

Guys... this gym allows their 32-year-old COACH... to compete against CHILDREN in Xcel Diamond…read morecompetitions!!! While I understand there is no age limit, this is extremely unprofessional! Go ahead and let this gym train your child, only to have a COACH compete against her. I'm not sure what unfulfilled dream she has from childhood... but this is just sad and embarrassing!!! She should compete in an ADULT league!!! DO BETTER Above the Bar!!!

Love this place. We've been coming to open gym for many years and recently signed up for weekly…read moreclasses. They haven't disappointed. The staff is friendly, the facility is clean, and the coaches do a great job of balancing fun and safety.

My son attended their Summer Gymanstics Camp and LOVED it! He was able to get past his fears of…read moredoing rolls and enjoys going. When asked if he wanted to go to another camp or here he quickly replied, gymnastics! This is definitely a plus in their favor. They are super friendly and helpful. I haven't had any difficulty working with their office to get the dates we needed. We look forward to trying their regular gymnastics classes.

Been here for class with my 7yr old daughtet and she has been enjoying her Tumbling class at 6:30pm…read moreon Tuesdays. All teacher's are fun and energetic! You can sit in waitig / viewing area and watch kids. Gym is very well equipped for children wanting learn. Location is convenient too!

I was ready to sign my granddaughter up for lessons only to find out that they moved and haven't…read moreopened at the new site just wondering if they are even in business anymore

Drove in from San Antonio on a rainy Wednesday, only to be told I couldn't get a cage because you…read morehave to call ahead of time to reserve a slot. I understand that time management is key for business, but when more than half of the cages were not being used, the gentleman at the front couldn't even squeeze me in for a 30-minute slot. I was looking forward to working on my swing today since I'm getting back into playing baseball for a men's league. This was pretty poor customer service. Extreme Sports, your employees should learn how to empathize with customers; it didn't even seem like he wanted to help me out at all.

I am Victoria Arredondo and I go to this gym this is such a good gym I really recommend it pushes…read moreyou to your best of your ability and pushes you even more to work harder before I came I didn't have good shape technique or anything but then I got it fixed even though you might not want to work on that level or you might want to work on a lower level they will put you at your level that is best for you the more effort you put it the more you will move on to higher skills and have advantages I recommend by Victoria

My daughter really wanted to try gymnastics so I signed her up for 2 weeks of summer camp here in…read more2010. Worst camp experience of all the camps she did in 2010. She reported the staff really didn't interact much with the kids; they did just a little gymnastics every day. Towards the end of the first week, when I picked her up she was hobbling after having hurt her ankle. She was given NO type of aid, not even ice and not even told to elevate. The staff just dismissed it when she said she hurt herself. Poor kid was in pain all afternoon. I should have been called, but was not. When I told the front desk person the next day, she could care less and did not even make any apologies. Unbelievable for a fitness place to not care about injuries. If I had not already signed up and paid for another week, I would not have taken her back. But we had so back she went a couple weeks later. This time, she got an eye infection, probably from their dirty equipment. One morning she woke up with her eye puffed up so big she couldn't open it. Went to her doc and it was a bacterial infection. Took a few days for her eye to return to normal. Again I told the front desk staff and again they could care less. I own a children's business myself and would have done things so much differently. Never going back for camp. There are other gyms we can use.