Spectacular service and good was delicious! We highly recommend everything about the Gateway Inn!…read more5-Stars!

An amazing stay in an amazing place! The detail and comfort were incredible! It is rustic, super…read morewell-kept, great shared spaces, hearty breakfasts, lovely pool and the beds were super comfortable! Each room has its own unique look with different styles. All the amenities are included. You can rent golf carts and they also provide bikes. I would definitely recommend this place and would be happy to visit again! Great location too. Just close enough to all the action and the waterfront and far enough away to enjoy the serenity.

Our stay here was way beyond our expectations. This place is absolutely beautiful, its like a…read moreHallmark movie. The room was bigger than I thought, with a sitting area and a lake house / beach decor. The owner's Paul and Emily are so welcoming and very outgoing people. This place is walking distance to everything on the island. The location is perfect. Now, my favorite part of my stay here was the Breakfast. It was amazing and included in your stay. The owner Paul is the chef and he is creatively talented with the breakfast options. They offer an extra ordinary continental breakfast, regular breakfast items with a upscale added version. You can also order from Paul's special menu. I had a Cast iron blueberry dutch baby which was delicious. My husband had the Chilaqueles, which he has had in Mexico and said Paul did it exceptionally well. I would suggest when getting breakfast to eat it outside on their covered porch and people watch. Looking forward to my next stay here.

We are so thankful that we found this little boutique hotel! It's located in the perfect location…read moreto be able to walk downtown in no time but also be able to get away from the hustle bustle when you want to. Our friend also stayed there, and the rooms were impeccably clean! Very thoughtful amenities were provided! And the common areas were so amazing! The staff were very friendly and helpful! This has to be the best kept secret for lodging on the island!

If you stay here its like the1800's. There is no bathroom or TV, BUT the bath areas across the hall…read moreare all brand new and super nice. Its right downtown so perfect for putinbay fun. it was $214 for TWO rooms for the night. my biggest complaint? The room wreaked of cigar smoke. The should have never offered this room until it was free if this smell. we stayed here last year and it really is fun to be right downtown.

I think most of the reviews here nailed it so this won't be long. Victorian charm, beautifully…read moremaintained, comfortable beds, friendly staff, pastries and coffee for breakfast. Our cab driver told us this is the only place his family stays when they come to visit the island. We were there on a weekday so the place was very quiet and I never saw any other guests on our floor. The toilet stalls are very small, and there's one and sink and two shower stalls to share (for men, at least). Not a problem midweek but I'm not sure how that would play out on a crowded weekend. I couldn't get the Wifi to work in our room, the signal was too weak. But it is available in the lobby and maybe it's better in other rooms.

I really enjoyed the Harbour Square Suites. We were in room 10 and it is up stairs (no elevator)…read morewith a keyless entry that you get to pick 4 numbers. Finding the front office was a bit tricky, but they were very accommodating and let us check in early as soon as the room was clean. They held onto our bags for about an hour while it was being cleaned. It is very close to the Jet Express drop point so we walked from the ferry. We never had to get a golf cart since it is really close to everything, including the sand bar public pool. The beds were soft and comfortable and the room had 2 queens and one twin bed. We had a noisy group next to us the last night, but that is more an issue of rude people rather than the hotel. There are signs posted in the room that say no partying and no illegal drugs. I would stay there again. It was also very clean.

We booked a room for Memorial Day weekend and had to cancel due to a family medical emergency - we…read moreshould have been refunded $490 according to the cancelation policy - they have not refunded the money, not returned my calls or responded to my emails. The worst customer service and not a reputable business. DO NOT STAY HERE. DO NOT BOOK HERE. DO NOT TRUST THEM to do the right thing when it comes to their policies.

We stayed in the tiki loft and loved it. Very cute property and well maintained. Affordable golf…read morecarts. Great location close to downtown PIB. Clean rooms and comfortable beds. Highly recommend and would stay here again!

This place is beautiful and clean. However from the moment I arrived the owner was not welcoming at…read moreall. My friend and I were giggling with exciting at noon while checking in and he scolded us and said "this is your warning" to be quiet Or I will evict you! I am a mature 51 year old adult all excited to start a vacation. I was not drinking! Other friends staying at this place were treated the same. i paid this man over $800 for 3 nights and he clearly doesn't appreciate my business. I was treated like a child from the start of the trip. All he did is threaten to evict us if we were loud and would take my golf cart if he found it unlocked. Umm a threat to steal the cart that I paid to rent and signed a rental agreement! So Bungalow Joe, I think that would be theft on your part! I have insurance!! DON'T STAY Here is you want to be treated like a child.

We loved the suites. They let us have a room to store our bags when we first arrived on the island…read moreuntil check-in. They had some snacks we could grab and the girls were so nice. The suite was great and we had a lot of fun. Really close to the bar strip and food so we didn't need a golf cart (just a taxi to get from the ferry to the suite)

We came mid week before the busy season so the room prices were probably lower than normal. We got…read morea jacuzzi room and it came with what they said was a queen sized bed but it was more like a full sized bed. The bed was incredibly hard and we had to ask for extra pillows. The jacuzzi in the room was actually very nice and was separate from the bathtub in the bathroom. The jets were a bit loud When we checked in, we were told the Coffee was 24 hours a day but on Friday morning it wasn't and my friend had to wait an hour and a half for hot coffee. They also offer what they call a continental breakfast on weekdays, which was bagels, waffles you pop in the toaster, oranges, yogurt, bags of instant oatmeal and juice. I guess it's better than nothing, but we decided to get breakfast elsewhere. The cost to rent a golf cart was quite expensive (maybe it's that way on the whole island). $79 for a full day and $97 for overnight. If this was the only option I might come here again. Otherwise, nah!!

Came to put in bay for the evening and decided to stay the night on a whim. Staff was very nice…read more Unfortunately conditions of the room for the nightly rate was unacceptable and disgusting. The carpet wasn't vacuumed, the counters were filled with bugs, the bed had bugs on it, the comforter was stained, stains on the walls. Overall dirty and looked like someone hadn't even attempted to truly clean the room. Brought this to management attention in the morning and the resolution I was met with was the cleaning staff will be notified and talked to. Management was not willing to refund a penny.

I stayed thier recently and found the room to be extremely clean. The staff were very helpful and…read morefriendly. They rent golf carts at the hotel. The bar is right next door. It literally is within walking distance to shopping and all of the main restaurants. The staff was up early cleaning nonstop as its mayfly season. I was impressed. I definitly recommend this hotel.

I have been to Put in Bay several times and really like the island. It has a ton to offer…read more Now, If it were possible to give a one star review, I would. I write this more as a warning because I know a lot of consumers use yelp to find places to stay. I rented 3 rooms here for a weekend bachelorette party. The two regular rooms were updated and seemed ok. The "luxury suite" we booked was dirty, but since there were 14 of us, I chose to stay in it, and try not to cause a scene for my friend. It had brown stuff smeared across the ceiling and bugs all over. There was a two inch gap under the back door, so that probably explains the bugs. This luxury hotel, as it's billed, is also located to one of the noisiest bars on the bay. The bar noise is what it is, and the closed promptly at 2 but the people leaving screamed for an additional half an hour. Friday night was noisy, but Saturday was nuts. Saturday night the bars let out and the people who rented rooms next to us and above us were screaming at each other. They had a drunk woman walking down the hall beating on every door and screaming to be let in. Finally the police arrived to break up a fight and check on the woman. The noise continued well into the night. Then morning crew came in at 6:30 to move golf carts around and were very noisy both days. I'm not one to write negative reviews but I genuinely felt unsafe. I approached the man behind the counter in the morning to talk about my experience, he was nothing short of ambivalent and rude. I wasn't looking for anything, but as a business owner, I assumed he'd want to know. He didn't. He interrupted me and told me there was nothing he could do. It was expected here. That this was a common occurrence and that is what the police are for. In my opinion, if people are often feeling unsafe and unhappy, you probably shouldn't bill the experience as a Luxury Resort. call it what it is: a motel for bar patrons. The only thing this place has going for it is the location. It's obvious they are just in this to make money, they don't care about the safety and well being of the people who choose to spend their money there and frankly I found the experience of talking with him and everything else about it disgusting.

I stayed at the Grand Islander Hotel from August 22-24, 2025, and unfortunately, my experience was…read morevery disappointing. The staff seemed very inexperienced--when I asked basic questions, they were often unfamiliar with the hotel's own rules and policies. I specifically requested a refrigerator in my room to store medication, but I was told there were none available. The only option I was given was to place my medication in the staff refrigerator until one opened up. For a hotel of this price point, this is not acceptable--especially since they do not allow guests to bring in coolers, and the rooms are not equipped with microwaves. When I asked to speak to the manager on duty, I had to wait 45 minutes for her to arrive because she was not even on-site--this on a busy weekend when leadership presence should have been a priority. To make matters worse, while I was waiting, I noticed a child playing behind the front desk, which made the whole operation feel very unprofessional. The rooms themselves are extremely outdated and in need of renovation. The television in my room did not work, and for a rate of $299 per night with a two-night minimum, you would expect at least modern amenities and quality hospitality services. Instead, the overall impression was one of neglect and lack of value. While Put-in-Bay is a great spot for a day trip or short visit, I strongly recommend choosing another hotel if you plan to stay overnight. The Grand Islander Hotel simply does not live up to its price or promises, and there are much better quality accommodations on the island

Great location, check in was easy and has a pool that we will check out tomorrow. The room is okay…read moreno refrigeration or safe, but has what you need, we spent the evening hanging with some friends. And decided to go to sleep about midnight and found out there is a techno bar above our room 101 Recommend asking for something closer to the pool. This goes on until 2 am not good.

Clean sheets and the lazy river was under construction and they ain't say nothing about that. The…read moresheets had stains on it hair and all type of this

Stayed there this weekend for a girls trip and it was great. Lots of security. The pool was…read moreawesome. Everything was clean there were a lot of worker cleaning up after all of the party goes. Picture is from our balcony after they clear out of the pool area. Music stops at 9 pm so you don't have to worry about noise when going to sleep. Short walk to Mr. Ed's which is a great place to dance, get drinks and eat. Only suggestion would be having more help at the desk to facilitate check in/check out and paying for concessions.