smells weird but they got cool stuff sometimes, prices not bad. i like that they can do fixing…read morestuff too but its like the dog that's in there smells

This place is GREAT!!!!! Very personalized service, even for those of us who know NOTHING about…read moregaming systems. Lots of vintage systems and games - well organized store with LOTS of choices. Tom and his staff are extremely knowledgeable and very patient. Can't recommend them highly enough!!!!

Well, I went there to buy some old Wii games. They have this one employee who apparently doesn't…read morewant to sell anything. I was going to spend $300+ dollars there, but he made me not want to spend anything. I guess I'll buy it online then

This place is AWESOME!!! Staff is very friendly, very helpful, and they have a great selection…read more Prices are a little more than some other stores, but at least they have games in stock.! It is so nice to walk in a store and employees are very nice instead of bad attitudes like most places. Kudos to the manager and all his employees!

I dealt with a gentleman at the Lyndhurst, OH location last Saturday. Helping me with a phone issue…read moreI brought he exemplified nothing short of effective listening, problem solving, and empathy skills. He was also very kind because prior to going there I was given a hard time with other places, Wow did YOU ever earn a customer for life. Jim

they are an absolute joke. I took a 1 year old I pad into sell it since I bought a new one. this…read morewas $400 last year and they offered 75 cents for it even working perfectly.... what a joke

My girlfriend and I were spending the day in Erie after attending a wedding the day before. With…read moresome free time, we decided to explore the area. A quick search and we came upon this gem of a store. A truly unparalleled selection of movies, vinyl records, and video games. I could have spent all day here. The helpful staff was always nearby to answer any questions or concerns. Everything was displayed to easily see what was in stock. I've seen other stores like this in the past fail to neatly organize their stock, and the shopping experience suffered. I'm glad we found this store. While we made a brief visit here, we will definitely be back again in the future. I'll have to make a list for things to look for. It will help to both make the best use of time, and reign in my spending, lol.

The Exchange over the years (at other locations) has ALWAYS been fair to me on trade-ins for store…read morecredit - but this place was the epitome of low balls (Bricks and Minifigs comparable???). They spent 30 minutes looking at a handful of DVDs/games, gave me a figure without telling me which items they were going to take, and then tried to convince me my extras were worth trash value. This place is turning into a Goodwill. Never going back here again. Clean store though. Sad.

Love Comic Heaven!…read more Have gotten comics there for years, soon after Jim opened in the 90's. I love what new ownership has done, I no longer live in the area but will be planning a visit the next time I'm in town!

I called Comic Heaven before making the drive and asked how much a box of cards would cost. I was…read moretold $100 per box over the phone. After driving about 20 minutes to the store, the owner suddenly changed the price to $120 per box. When I mentioned that I had been quoted $100, I was told, "That's not my problem. The guy on the phone is new. It happens every day." If pricing mistakes like that really happen every day, it's hard to understand how the business continues to operate that way. Customers shouldn't be expected to waste time and gas because employees aren't given accurate pricing information. The experience was made worse by the rude attitude. During my phone call, the employee even told me what the store had paid for the boxes, and once I arrived, the owner gave a different explanation about the pricing. The whole interaction felt dishonest and unprofessional. On top of that, many of the cards and packs were already priced higher than other local stores and online retailers. Based on my experience, I won't be returning and can't recommend Comic Heaven to other collectors. Zero stars !

I came here looking for game boy games, I just wanna say, they did not disappoint. Great prices,…read moreservice, and overall atmosphere.

Large variety for all consoles. Fair prices for most things titles. Staff is friendly, welcoming…read moreand very helpful when needed.