I wrecked my poor Nintendo Switch's card reader a couple of nights ago, and instead of waiting…read moremonths to send it to Nintendo to get a replacement unit, I was able to take it here and get it repaired in a couple of days for the same price. The owner of the shop (I believe their name is Gina going off other reviews?) was very lovely, and instantly understood what needed to be done to get my Switch's game card reader working again. Needless to say, I learned my lesson with regards to handling my console, but I am very thankful to have found such a useful shop that I'm happy to recommend to game enthusiasts who want to keep their hardware working. There's also a pretty impressive selection of software for browsing here!

I had such a great experience! My Nintendo Switch suddenly wouldn't turn on at all, and I was…read moreworried I'd have to replace it. Luckily, I brought it here and they were able to fix it quickly. Gina helped me out and she was incredibly sweet, patient, and knowledgeable. She explained what was going on and made the whole process really easy and stress-free. The repair was done much faster than I expected, and my Switch is working perfectly again. Great customer service and very efficient repairs. I'll definitely be coming back here if I ever need help with my electronics again! Highly recommend.

Amazing, great transition, great name because of Mario, and just a wonderful store to be able to go…read morebuy things and do things in regards to retro stuff and video games probably some newer stuff too, but that's what I mainly went for

**DO NOT GO HERE**…read more Insanely rude. I've never heard anything so unnecessarily disrespectful like this before in my life from any professional. I called and very politely asked a simple question of how much a ps5 repair typically costs for power issues. Like if the issue was the power supply unit how much does that cost, ballpark assuming of course they have fixed PS5 consoles in the past. He responded and said "OK put your PS5 on the phone dude" and started laughing, mocking me and getting rude for absolutely no reason like I was crazy to ask this question. If you want to say "prices vary" or something that's fine. But he chose to be an absolute jerk. And obviously has no actual experience or would rather pull you into higher prices than you could otherwise get. So instead he just chose to just be rude and mocking. I called back to tell a manager about the attitude (hardly ever do this) and same guy picked up the phone, pretended to be the manager and very sarcastically said "oh no please do go on." I was stunned. I have no idea how someone like this works in any job requiring customer service or any job at all really. Just a miserable, despicable employee that acts like a middle school bully. Very likely the same employee that the person in the review right before this left. Nobody should ever go to this store. There are much better options who treat customers with respect and are actually helpful like Game & Video right on Vermont in the same area.

My Event was at the end of August 2024. Highly recommend this family business…read more Service: Communicative attentiveness, availability was great. The game coaches were excellent and their professionalism, service and cleanliness were top notch. Guests absolutely loved the snow cone machine (8 flavors) and were served by the game truck team. They provided about 8 chairs for exterior gaming. On a hot day, I suggest putting up canopies for the "extras" you may order from them, plus guests (parents) who might want to hang near the truck. GameTruck: The truck/trailer needs at least 3 car lengths of space in front of a residence. Game selection was excellent across all platforms and satisfied 6yo - 14yo players. Cool mood-setting RGB lighting in the interior. Clean and excellent condition physical space and hardware. Mixed feedback from guests about the A/C but my b-day boy said he was perfectly cool. Service Acquisition: Business was conducted 100% over the phone. Told owner that my discovery and background knowledge was via Yelp. As such, service area limitation premiums $$ and travel fees were not referenced nor communicated in the procurement conversation. The business educated me about them after invoice was provided. Please ask for the distances as they differed - at the time - from the website I was told about on payment day (event day).

Rented the gamer truck for my son's 9th bday and it was a hit! It was way bigger than I thought it…read morewould be and so comfy and spacious inside that this comfortably accommodated about a 20 kids room it's room to spare. The inside was nice and cool on a hot day, and the outside had shades that made it easy to play and view the screens too. The set up and service was top notch. Staff was super professional. And cost wise it's about what you'd pay for any bday bash service like Lazer tag, petting zoo, etc. highly recommend!

All you need to know is video Virgil is probably the last video store in LA proper. It's like a…read moretime machine. I pretended I was in the 80s the entire time I was there and nobody noticed.

Virgil video is an awesome place to rent for. They gave me my first membership when I was a…read moreTEENAGER! I'm not an teen anymore and still visit them. Movie rentals are super cheap. You can't find these prices around here anymore. Definitely recommend them. You can also call ahead and ask if they have the movie you want to see. Love this place!

The lady who helped me check out was so nice! The shop definitely has a wide selection of Japanese…read morevideos but they also carry lots of Ohtani and Dodgers merch, too.

I love this little store. It's unique and nostalgic. They have Japanese rental DVDs. They carry so…read moremuch Dodgers merch. Hats, jerseys, keychains, you name it. I also like to get scratchers here. My first $5 scratcher won me $30!

I've been coming to this place for many years now and it's a pretty good video store. When you walk…read morein you notice that there's 2 other businesses, but there's plenty of movies for you to look for. Me and my girlfriend decided to rent movies here on Tuesday we got Savages, Looper, and Pitch Perfect. We went to the store after and long story short we lost the movies. The next day we went back to Tequila Video and told the guy we lost the movies and asked what can be done. He charged us $20 for the 3 movies. We considered it a good deal since buying the original DVD's would add up to around $40. The guy didn't get angry or bothered for our mistake, which is always a plus.

This place was so much fun! My family and I were visiting downtown LA, Little Tokyo for vacation…read more Exploring the area near the Hilton Doubletree, we saw one of the stores World 8. I guess it's their second location in LA? The store brought back so many memories. The outside display had the old school TVs with playing some N64 games. It was really cool. Inside the store, you saw all sorts of merchandise from Game Boy games, Dreamcast, Gamecube, N64, Nintendo, and even more current game systems like the PS5 and switch. There were so many collectibles inside the store. I ended up spending about 45 minutes just looking through all of their offerings. They have a lot of the older games for sale too. Many of them are used. I'd recommend taking a few pictures, and if possible, trying out some of the cartridges if you can, before leaving just to make sure everything works! It was a fun store to browse and look around. There was even a poster of the songs from the Zelda Ocarina of Time on the wall. Really cool place! I'd recommend stopping by the store if you're in the area and like video games!

First of all, great selection of games here and I love the interior it just feels so right. But…read morebeyond that, the service here has always been fantastic. I always get to strike up a conversation with the dudes working here and it's just always a great time. At this point, I've only bought a handful of games from here but I'm sure I'll be back for more soon.

Dont come here if you plan on waiting outside for releases, especially with your kids. Because the…read moreworkers and manager will let people who cut go in, until people speak up and then allow the cutter to go in, tell them something and have them "leave". Well when we all got in and got the last two packs, 10 minutes later driving by the cutter came back. And in the video you see him opening TWO packs that store saved for him. We were the last two people to get our packs , but when we counted how many people were in line there was enough for two more packs. Lo and behold the manager and worker kept it for this cutter to come back once everyone leaves. HOW SHAMEFUL, especially when it would have gone to kids!!!! I decided to open a pack and give some to the kids because what disgusting behavior is this!!! There were over 4-5 people complaining to the manager and door person yet they kept saying he has been here, when he was not ! He even told someone that he isn't in line and slowly he migrated his way into the line. There were people who said he does this all the time each time and the store just allows it. And now there's proof that they even saved packets. Franchise or not, I hope corporate does something about this. Horrible!

Shoutout to Jesse at GameStop! I went in to submit Pokémon cards for grading and couldn't have…read moreasked for a better experience. Jesse was extremely meticulous and careful, handling my cards like they were his own. He took the time to make sure everything was done properly, which really put me at ease. On top of that, he was friendly, relatable, and easy to talk to. If you're bringing in collectibles that matter to you, Jesse is definitely the person you want helping you out. Highly recommend!

It's an overdue review, but it's a landmark, super unique spot, and a must if you love books, or if…read moreyou want to take really nice photos that are book themed in some way or form (think magical library themed, etc.). The times that I've gone, we've walked from Little Tokyo, but know that you might have to walk through some sketch areas and one time that we visited someone was having an episode outside, but truly that's just another day in LA if anything. Staff here is SUPER knowledgeable. I mention an obscure, STEM related subject, the gentleman working led us to the exact general area and part of the shelf and then pulled several books that were related to the topic that I was inquiring about. Insane. Also the books are super affordable too. In a day and age when literacy rates are abysmal and physical media is perishing, this is awesome. There's also the option to sell and donate to the Last Bookstore, I'd look at their website for details and it's not only just books here, there's CD's, vinyls, and DVD's, and again, physical media heaven. It's just so mesmerizing to see the architecture and decor here, especially how they use books as artwork and how they're arranged into shapes and into photo ops as well. Definitely lots to explore and of course read and dig into.

to the owner defending their fowl behavior, lie and say…read morethat I'm not a repeat customer, but I have spent thousands of dollars in here totaled up upon my visits, have came multiple times on many occasions to buy vinyls, matcha, and clothes from gimmie danger.. I'm literally your neighbor residing 2 blocks away.I normally get Matcha upstairs from the neighboring cafe before entrance and have been coming down here on my days off for the past four to fives months along with friends with the EXACT SAME BAG that was worn the day of the incident. This time did not even make it into the store to spend my money, was singled out because I was alone with my dog with no matcha rather than with friends and a drink so the attitude and demeanor towards me were completely different upon entry. My average purchase in this store each time I shop is from two to $400. The video attached you are saying your security guard is remaining calm but if you actually listen to it, your security guard is mocking me and saying "ha ha you can't come in ha ha you can't come in" on video (I only took out my phone because your "security" told me his name was "a***hole" and was telling me to get the f**k out and spend my money elsewhere"!) the manager was called because of him saying this with a horrible attitude and him cursing at me and rather than your manager, stepping in and taking appropriate action, he let his guard continue to use foul language and aggressively conversate with me having a completely horrible attitude, so yes after 7 minutes of being cursed out and degraded by your "security" and then your "manager" not handling the situation properly, I had every right to be upset and finally respond back with the same words your guard used with me but somehow as a loyal customer getting harassed with those words thrown at me many times first while trying to spend my hard earned money with a small business, im in the wrong... got it. I will never be returning, and I will be spreading the word of how horrible your business and customer service is to other locals of Dtla. I guess supporting a small local business isn't the move and will gladly take my money to Barnes and nobles how your own Securty guard recommended me to while he was cursing me out saying he doesn't give a f how much I spend or about my business

TRENDY LITTLE STORE w/ GREAT FINDS! Central Library's "The Library Store" is a current,…read morewell-stocked gift shop with buzzy reads and stylish merch. I loved seeing their pocket-sized collection from their genre-specific books to celebrity finds. I spotted a Chappel Roan book among other favorites. Additionally, they had a selection of Heated Rivalry novels and other fan-favorites. I definitely see myself coming here more often, too bad my booklist is currently full. My Mom and I got a few items (a small version of Macbeth, socks, mug, etc.). Staff were pretty polite but a little awkward, I think they're on high-alert for shoplifters. The store was neat and tidy. Lighting was dim and the store wasn't packed. As this is a gift shop in LA, library-specific merch is slightly pricy. However, the quality of the goods are great. If you're entering through the backside of the library go straight down the entrance hallway a bit and turn to your right. The Library Store is hard to miss!

I felt like a kid walking into a candy store while visiting this charming and well curated gift…read morestore in historic LA Central Library! When I heard the greeting, I said "im definitely walking out of here with a gift or two," I got four! And, why not? It feels good to support the Library and get something special too :)