Friendly staff, well located hotel!!close to many great eating places. Also close to hospital when…read moreyou have family there so you can visit.

The manager makes up for any bad experience I had and she is completely professional. I will stay…read morethere again!

Clean room, fluffy towels, DOG FRIENDLY, good breakfast spread *kielbasa, eggs, ham, waffles,…read morebiscuits n gravy, cereal, oatmeal... secure rooms, friendly staff, big open feild for the dog to run, comfy bed, high shower head, good water pressure, good TV channel selection, fair price, up to date facility. I will be using this place again!

The owner/management team at this Americinn sets a high standard for quality. We have some…read morerelatives that live in Long Prairie so we've stayed here several times. The rooms are very quiet, clean and scent free. The beds were firm but very comfortable. There's a nice pool that's well maintained and kept at a usable temperature. The staff was extremely nice and very efficient. The continental breakfast was a step above average. The dining area was clean and the selection of food was just right. I like that they had some great additions for children, and really aren't we all children at heart? There was a waffle making machine/station which my wife used with the help of the lady who was supervising, cleaning and restocking the area. They had a nice selection of breads and bagels with a toaster. There was also some biscuits and gray with sausage crumbles that you could add if you like. My favorite was the scrambled eggs with smoked kielbasa's on the side. There were little single serve peanut butter and jelly containers as well as butter. There was a refrigerator with fruit yogurt, milk, packages with two hard boiled eggs and for the children there was a fruit cup, apple sauce cup, Brekkies (a soft chocolate chip, oat and flax) cookie and last but not least Uncrustables. There was also single serve cereal containers ranging from mini-wheats to fruit loops. 24 hour coffee service was always spot on. All in all we had a very nice stay at a warm and friendly Inn.

Place was clean and staff super friendly and having a spot to plug in my truck and trailerread more

My wife and I stayed for one week . Right off the main st , easy to find and the nicest…read moreaccommodations in town. Rooms clean , comfortable. Breakfast quite ample including eggs, bacon, sausage , waffles . WIFI worked fine for video steaming . Staff friendly , efficient and very helpful. We had to extend our stay for three days due to a snow storm . Even though the hotel was full they managed to get us into a bigger more expensive room with a hot tub but charged us the same rate as we were paying before. Indoor pool clean , well maintained. We will definitely stay here again. Really great staff .....

This relatively new hotel is one of the nicer ones. I have stayed at traveling up and down Highway…read more10. My queen room was very clean, spacious and well-priced. It was nice having a couch and chairs that I could relax on rather than just having to sit on the bed. The odd thing to me, however, was that there's no closet and no great place to put your luggage. I think even a freestanding luggage rack would go a long way. They did have someplace to hang your clothes, but I do prefer an enclosed closet to cut down a clutter. I ended up putting my suitcase on a table. The breakfast selection was good. Very similar to other hotels like it. My biggest disappointment is that the associated restaurant is no longer open. It would be nice to wind down the evening with a glass of wine and a snack, but you can't have everything.

Friendly staff helped to get a last minute reservation when our original hotel reservation fell…read morethrough. This hotel is a hidden gem. The room was very comfortable and large. I wish we could have tried the pool. But we will definitely come back.

Clean rooms, front staff friendly. Pool area needs a remodel but a work in progress. Definitely…read morewill stay here again.

On arrival to check in, no one was at the desk and when someone finally did answer the phone, they…read moresaid they had five minutes left in their break. When they came out a short time later, we were told "you read" while he pointed at a handwritten sign on the desk. I understand English may not be the first language but it came off very rude. There were also several handwritten signs posted around the lobby that were a little difficult to read. Get into the room and it's relatively well kept. There were some questionable prints on the coffee table that didn't appear to be cleaned well. The AC unit was dripping water into a bucket, that dripped all night. The door to the bathroom is off and doesn't close without a good, strong, loud grating shove. The beds are hard and pillows are flat. The toiletries are extremely cheap. The shampoo and conditioner were in packets instead of bottles. The phone was broken and the alarm clock was not functioning. The morning of checkout (one night stay), we got a knock about 0930 from "housekeeping" who kept knocking even after we told them we didn't need them as we were getting ready to leave. They knocked three more times. We continued getting ready and packing when about 15 minutes later the male from the front desk knocked and I opened the door and he said "room service". I told him I didn't request room service and he said "you're checking out today?" Which I affirmed. Check out isn't until 1100. I felt like we were getting rushed out. And for no reason as their lot was empty and had been only half full the night before when we returned to our room. I would not return to this hotel nor would I recommend it.

Wow. Three of us stayed here for a week and couldn't have been happier. Our normal resort on Rush…read moreLake (About 1 hour north) was flooded and our family decided to stay on Lake Miltona. We rented the smallest, 600sq foot cabin. We were almost dreading getting to our tiny little cabin the whole way here. Boy, were we pleasantly surprised by it. The resort is in a beautiful location on a wooded hill overlooking Lake Miltona. There is a large children's play are situated between the cabins and the owners' house. It has a giant wooden ship among other things that would keep kids entertained for hours. They have a free to use fish house and boat shack near the dock. The way down from the cabins to the dock is beautifully landscaped with stone and a large staircase. Halfway down there is a large common area with an outdoor fireplace, firewood, and tables & chairs. At the bottom, there is a fire pit, and many lounging chairs and a bench overlooking the water. The sand beach also has some paddle boats. The dock was the only thing I felt was kind of sketchy here. Everything was so new and nice, yet I almost fell off the dock every time I walked out on it. Super shaky. So anyways, our cabin. It was amazing. Yes it was a little samll, but it didn't feel like it. It was all beautifulyl remodeled on the inside. The living room had a couch (folding), a chair, table with chairs, and a TV on a stand. Kitchen was nice, could have had a better microwave in my opnion, but that was it. Bathroom was so much nicer than any resort I've seen. All new, nice shower, sink, only disappointment was no medicine cabinet. Bedroom was super cozy with a nice bed and dresser in it. The cabin also had a very nice deck on it with an outdoor table and chairs. The owners were super nice and helpful, they put a lot of work into this resort. It's on a beautiful lake in a beautiful location. The surrounding area couldn't be better, and the resort couldn't be better. You should seriously consider this resort if staying in the area.

Had a girls weekend here. Very clean, spacious cabin with all the comforts of home. Firepit…read moreoutside fully stocked with wood and matches which is very nice. The landscaping was great especially along the lake. Large terrace with a fire place so you can watch the sunset, stars by the fire. Friend'y owner. Boat, jet ski, pontoon rental available. Kayaks and paddle boats available with rental. Great fishing. I'd go in the off season as the rates are really expensive during the summer and I think there are better deals for what you get at other places, but I will return in the fall again. Had a great, relaxing time.

THis hotel is clean and the staff are great, the pool an hot tub were warm and clean. Check in was…read moreeasy and quick, they did a great job of helping me figure out a place to eat. And they have a bar with pizza you can buy

I purposefully chose this hotel for a weekend getaway for the pool and hot tub. I came out to…read moreinform the lady that the jets aren't working. She said "oh sorry, they broke down this morning. Clearly the nasty leaves and such where settled and grouped together... the rooms are clean but the uncharge I am willing to pay are for the amenities! I'm done with them... second time I've stayed and I'll be darned if I pay extra for a terrible amenity!

This has to be one of the most seamless and enjoyable hotel stays I have had traveling for a…read morewedding. They were so accommodating to our entire family who traveled in from everywhere! Even ones who made a reservation at the wrong hotel lol. They took the time to set the wedding goodie bags out at the doors of each guest, allowed us to gather in the lobby sitting area nearly every night, and we're really just great hosts. On top of all of that I left my credit card in the room and Phil called me to let me know and since I live all the way in Los Angeles he even took the time to send it to me! If ever I am in the Alexandria area again I will not hesitate to stay here again!

Dog Owners Beware: Service Dog, ESA or Family Pet -- We Were Made to Feel Completely Unwelcome…read more We have stayed at more than 70 Marriott properties this year alone, and are Titanium Elite member. We travel extensively and always try to stay with Marriott, which is why this experience was so disappointing. Before we even had our luggage off the luggage cart, we received a call from the General Manager regarding our dogs. During that call, she went through an extensive list of rules concerning them. We completely understand hotels having policies and requiring guests to sign waivers--we have done this many times before and have never had an issue. After the call, I went to the front desk simply to make sure both dogs were properly noted on our reservation and to ask whether they needed any of their paperwork. The manager came out and, for the second time, went through the extensive list of rules regarding our dogs. I explained that our dogs are trained psychiatric service dogs and that the way the situation was being handled had put me into a full-blown panic. One of my dogs is specifically trained to recognize and alert to this. Unfortunately, even after I explained that, she continued repeating the rules and emphasizing that we were not to leave the room without the dogs. She also told me that she has three dogs herself and that she doesn't care what anyone says, "dogs bark." Working with dogs is my profession, and both of our dogs have gone through proper training. More importantly, our dogs had done absolutely nothing wrong. We had barely arrived at the hotel. We completely understand and respect hotel policies. What we could not understand was why, during the approximately one hour we were at this property, we were repeatedly made to feel as though our dogs were going to be a problem before they had even had the opportunity to settle into the room. The gentleman working the front desk was extremely nice, and I want to make sure that is acknowledged. Unfortunately, the General Manager's attitude and the way the situation was handled made us feel so uncomfortable and unwelcome that we decided to leave rather than stay for our two-night reservation. We still had to pay for the first night even though we left. After more than 70 Marriott stays this year, I can honestly say we have never felt so immediately singled out or unwelcome at a Marriott property. We weren't asking for special treatment. I simply went to the front desk to make sure our dogs were properly listed on our reservation and to offer any documentation they might need. We chose to leave because after only an hour, it was very clear that we were not going to feel comfortable staying there for two nights. For loyal Marriott guests who travel regularly with properly trained dogs, this was an incredibly disappointing experience.

Worst customer service I have ever experienced at a hotel. Check-in we were treated like we were a…read morenuisance to a point a person felt obligated to say "sorry for bothering you." Any staff member I ran into would not even attempt to acknowledge your existence let alone if you had a question. Will never stay here again and I'm in town multiple times a year for work. Do better peeps, I'd do 0 stars if I could.

The hotel charged us twice for the room. When we comforted manager on duty. She claimed she didn't…read moredo that. But our card showed it was charged. Rooms smell moldy, and stink.

Showers wer so gross of slime black mold hair and build up couldn't use! Guest above us sounded as…read moreif they wer falling through floor entire night! Pillows felt like wauded up sweatshirts ! Floor sticky and gross Windows streaky filmy and couldn't see out! Nevvvver foin back there again! Park lot full of semi trucks trailers and odd people

A very nice stay, pet friendly (with a nice walking area behind the hotel for our dog), friendly…read morereception, and an acceptable breakfast. The one negative was we were given a room with a noticeable smoke odor - on examination, the smoke seemed to be mostly within the chair (probably someone smoked there) - oh, yes, this is a non-smoking hotel. Unfortunately, there were no rooms available to switch to (sold out), so we had to tolerate it for the night [not cool]. We opened all the windows, turned on as many fans as possible, and lived through it. The next day, they did move us to another room, and gave us a credit toward about half of the night's stay. So, given this is hopefully an exception, and only their fault in that it wasn't caught by cleaning staff, we did enjoy the other three nights of our stay.