I've lived here a very long time.And it seems to be getting a little worse. The tenants that are…read moremoving in around the commons neighborhood , They are constantly working on their cars.One person has three cars, and he's working on them constantly with it, spread out all over, and nobody does nothing about it.There is also campers lining up and down the street out there in front of the office.All the way down that road.People live in these trailers, it's just becoming so ghetto. Also a lot of people park on the street, so you have to be careful when you're driving.Because there's not a lot of room to get through.Sometimes.I thought there was a rule about working on your cars out here and , constantly using it as their own personal property and garage. They also have a door to door garbage service and they're constantly having problems with that.So my garbage sits out my door for quite a few days, and i'm unable to walk it all the way down to the trash compactor physically.I cannot do that. My neighbors in my four complex here are actually quite nice. I do like my apartment because it's back to woods.That'll never be developed, so that's kind of cool

I paid $366 deposit and was denied on my application and haven't been given a refund. It's been…read moreover 3 months!!

Lived here for a year and would not recommend moving here. Very frustrating experience. Management…read moredoes not do their job correctly. Passes on their responsibility's to the tenets. Almost had my car towed once even with a parking permit. Main front gate has not worked during the entirety of my stay. Work orders did not get completed in a timely manner. Lived with a hole in my living room for 4 months because maintenance team is understaffed (see picture below) lastly we had many problems with mold on our walls, on our personal belongings that management did very little about essentially putting a bandage over the problem and would not let us leave the complex without breaching the lease contract even though it was a ongoing health issue.

Copper Creek does not belong on this list. They DO credit…read morecheck. Rental agent was very nice though. I had one collection on my CR so they turned me down. When I investigated the CR it turned to be my bank whom I've been banking with for over a decade. They erroneously reported that I had a delinquent account. I have NEVER owed them anything. Goodbye KEY BANK.

Terrible maintenance. Washer and dryer had issues from the day I moved in. The washer has broken…read moredown constantly. Currently the washer has been broken for over a week. I pay $2800 to live here and have to use a laundromat!!!! Don't call the office unless you want to talk to Liv, a lovely AI assistant.

I am in LOVE with the floor plan on this home. And the maintenance guy Brian is top notch…read more Everything is so well kept, feels like home. I have shopped at several other apartments and this is a quiet, well kept hidden apartment complex. Amanda in the office is soooo nice. Anytime I have called, she has answered my calls and is so pleasant. I would recommend any of my friends to call this place home. Thank you Evergreen staff for all your hard work and making Evergreen a nice place.

I had a maintenance emergency and the girls at the front desk were amazing! They were very helpful…read moreand efficient! Ken came and fixed my work order almost immediately! He did such a good job and he is always a pleasure and kind and very knowledgeable! Thank you so much for your hard work Ken and girls at the front desk. God bless you!

It truly sucks that this has to go legal…read more ANT INFESTATION. PICTURES AND VIDEOS ON MY TIK TOK TIK TOK- y0udontkn0wmeeeee I moved into these apartments on the last day of December 2023. By January 2024 (yes, the next few days) I was seeing ants. It started out as just an ant here or an ant there, but then it started to become multiple ants in multiple areas throughout the day. I informed the community in February about the ants, they said they have pest control every Wednesday (sounds like they have known pest problems) and scheduled pest control for Wednesday 2/14/24, pest control never showed up (they have already violated Washington states RCW 59.18.070 with taking more than 24 hours to respond). They apologized and had pest control come the next day 2/15/24. He left small beads of bait. Ants increased and I informed the office, they said pest control would come back 2/28/24. No one ever came. The ants got worse and worse and worse. With it being obvious that they were aware of the issue, I made sure to take plenty of photos and videos as in Washington state RCW 59.18.060 states that it is the landlords responsibility to control infestation of pest. Pavilion apartments failed to do so. On May 29th I sent another email explaining these laws and their failure on taking care of this issue. The same day management called me and said that pest control could stop by (it was a Wednesday). He came by and again left small drops of bait when he should have indeed sprayed the home. This did nothing. Of course, because the ants are everywhere in the apartments. They sent me an email and said pest control would come back on June 12th. June 12th came and went and no one ever showed up. Luckily for them, I work remotely on Wednesdays and was home on February 28th and June 12th when pest control was supposed to come and never showed up. How bad were the ants? When I would take an item out of the closet to wear, there would be a couple of ants on it. Couldn't use the shower/tub without washing the ants out first. Want to use your pantry? Nope! Because the ants will get to all of the food. What are those black things on the carpet? Oh! It's ants!! Gotta vacuum those up! Can't leave bread on the counter because by the morning, the bag has ants on it. I legally broke my lease on 6/27/2024 based on RCW 59.18.070, RCW 59.18.060, and RCW 59.18.090. The regional manager looked at a few of the photos and said that it's not an infestation, it's just pest....it's interesting that she feels she has the jurisdiction to decide what is an infestation and what's not. With that, they're attempting to charge me an early termination fee. So of course, here we are we legal issues arising. The regional managers mistake is not contacting me and asking for additional photos or videos. But it's okay. We will be in court over this matter and anyone reading this review can watch the video I posted on tik tok about this issue. Tik tok- y0udontkn0wmeeeee

Cedardale Apartments made an excellent first impression. The onboarding and move-in process was one…read moreof the best I've experienced. The leasing staff was welcoming, organized, and made the paperwork and move-in process smooth and stress-free. I genuinely felt valued as a new resident.

The longer I live here the higher the montly cost of Cedardale is diminishing my interest and…read morecommittment to staying here. My personal water usage has been reduced. I see no change in the my water bill that match my reductions. No explaination from the management, the lack of transperancy in billing by the Remote Utility Billing service is based out of state, the Owner is based out of state. I am Disappointed that I cannot continue to think of this as a long term home.

I'm sad to write a poor review for customer service, but I just experienced it. With the heavy snow…read morethis week lots of trees have come down understanding so, but when I went to share that it was on my car this morning and fully blocking two spots I wanted to be sure they would get the tree taken care. I said nothing about my car. The front desk attendant was extremely rude. Blowing me off. And too top it off he expressed a don't give a shit attitude. I was just looking out for our neighbors and everyone's safety. So disappointing.

Hello Arcadia townhomes team,…read more I wanted to bring up a small concern about recent trash and recycling pickups at my address. I always make sure to pack and place my trash and recycling neatly by my front door for collection. However, on several occasions, some items--such as gallon bottles from the recycling box--have been left behind, creating a mess in front of my door. I understand the team is busy, but as paying customers, we rely on the service being completed fully. I would greatly appreciate it if the pickup could be done more thoroughly so everything is collected each time. Thank you for your attention to this matter and for the work you do.

Linda has always been a reasonable manager to work with. My fiance has lived in this community for…read moreapprox 5 years and weve been together for almost 2 years. Any issues that weve had, she has been on it to make sure that we are happy!

Everything needs to improve because it's old and outdated and everything is broken and needs to get…read morefixed not worth paying anything it should be good for homeless people

The staff and "Eden" specifically was amazing helping me and my son on move in day. She was…read moreknowledgeable, patient, and humble. If she didn't know an answer to my question she quickly consulted with her manager to give us the correct information. Additionally, Eden was super polite and had a great energy throughout the move in process. Thanks for all your help!!!!

I have lived here going on 2 years now. I had to move quickly so just an fyi they have zero…read morestorage and no lighting so if you need to store things get a storage unit. my dishwasher has broke over 5 times and finally was replaced with another units one, that still doesn't work a the time. I call the office, many times or just walk down and seems they are rarely open, they say due to staff but I don't know the real reason. we pay a lot of money to move here and if you look around it's just trashy, mind you they do have yard people but they use their blowers to blow debris into our living/door areas. I we t to talk to them again about that but they were not open. I clean my area quite often from the stuff that they blow in. pool, this one really makes me upset. sat closed at 3, Sunday not open, this is when families are home! why do you do Maintence on Sundays, what about a random Thursday, and why the early closure saturdays? the man above me was moving out when I was moving In and he said it's been 2 years since the hot tub worked because they need a part, well now it's been 4, was told they got the part but broke again. we all pay for these immunity's we should be able to use them? the pool situation really bothers me. if you look around there's rotted wood everywhere. and I mean all over. I don't know how a complex can be seamed safe with rotten wood. my back porches pile was completely rotten and loose, they put a block of wood under it for a quick fix. the man above me will probably fall through. the big owner of all his complexes country wide needs to come pay a little visit to FW, the carports are disgusting full of moss, the rot, the outdated paint and the roofs. they have told me many times they are getting cleaned and I did see once one part getting done them that was it. the office looks so nice compared to where we live. I def wouldnt of renewed my lease but due to health issues I had to. also closing down the pool for the whole complex because of a I'me messy irresponsible people, I do understand they were upset but punish us all? you make millions off us so why not put a camera up so if something like this was to happen you could see who it was. just disappointed in how much we pay to live here and pool situation, how dirty it looks, hot tub issues. seems they really don't care.

This place is TERRIBLE! They are charging me over 10k to move out of my apartment! I'm not…read moreexaggerating! I lived there for less than 6 months and had to break my lease to do a job transfer to California. They took my entire $600 deposit (even though the place was spotless when I moved out), told me I had to pay a lease break fee equal to the amount of 2 months rent PLUS I have to continue to pay rent for the next two months because they want a 60 day notice! All in total it'll cost me over 10,000 to move out of a one bedroom apartment! They are scam artists!!! Also the parking is terrible. I had my car broken into twice, there's nowhere for your guests to park. They'll have to park across the street at a different complex and pray they don't have their vehicle broken into or stolen. Management never answers the phone and they'll take 3hr lunches in the middle of the day so good luck catching them in the office. There's so much more to complain about. I hope anyone who is thinking of moving here will read these reviews first. It is not worth the headache!

They charged my wife for everything they possibly could knowing shes a Green Card holder and she…read morewouldn't complain. They gave us a Apartment that was only used 2 days a week and charged us as if we used a phucking wrecking ball on the unit. They are Green Card predators and they will burn you when you leave and force you to pay for their construction projects for your old unit. Look at the photos and ask yourself would you leave it any more clean then this and see your move out bill for everything they can charge you with to better the unit with your money.

pacific heights are very bad apartments.. there is no security, everything hets stolen from the…read morehouse to breaking into cars very often. The insides of the apartments are breaking down and having everything unfixed, but there is no one to come ever fix them (for months at a time) they don't give more options for parking, and the manager lets your cars get towed without a warning beforehand fir the people who cannot get a parking spot.