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    My last email I sent in the long thread between management and I.

    I had my wedding at Villa Toscana on May 10, 2024, and unfortunately, the experience did not meet my expectations. The day was significantly impacted by issues that I felt could have been managed better. For example, my sisters had to help set up due to what I perceived as inadequate staffing. I observed only three staff members: my wedding coordinator, a bathroom attendant, and a security person who also drove me around in the provided carriage. There was ongoing construction at the venue, which I was not informed about in advance. The construction was visible to guests and appeared in our drone footage, which was disappointing and disheartening. When I inquired, management indicated it was not an emergency situation but part of efforts to improve the grounds. I requested what I thought was a reasonable 50% refund, which the manager verbally acknowledged as fair. However, the process took two months without resolution, and there was no written acknowledgment of this agreement, which felt unprofessional and frustrating to me. This experience has made me more cautious about how business interactions are documented. The venue differed from the tour; there was visible construction, dirt, and yellow caution tape. Promised features, like fireworks, were not provided, and instead, we were offered sparklers as an alternative. This was disappointing, as the fireworks were a key reason I chose the venue early on. Additionally, my DJ was not allowed to use his own equipment, which led to what I felt was subpar audio quality. The DJ company apologized, noting that neither of us was informed of this restriction until the day of the wedding. I also learned that the venue's preferred caterers, which we did not use, acknowledged using powdered Parmesan cheese and boxed mashed potatoes. This detail was concerning to me and something future couples might want to consider. This experience has been very stressful and upsetting. I hope to help other brides avoid similar issues. Key advice for future couples: 1. Download and keep the original contract to prevent any changes. 2. Get written confirmation that the venue will appear as it does during the tour on the day of your event. 3. Carefully consider your choice of venue to avoid potential issues. 4. Make sure to get everything discussed in writing and not only spoken over the phone. It is best to avoid phone calls and stick to emails so you have proof in case anything happens. I hope my experience helps others make an informed decision and avoid similar disappointments. I agree with the experience of Leslie M. She was spot on with everything she said and I wish I would have read her review before booking. 2022 to 2024 and trust me that you don't want the emotional trauma this place has caused her and I. You are a beautiful bride, and you deserve the best! I suggest you do not take the chance. I have lost sleep over it all, and hope you educate other girls out there.

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    3 years ago

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    1 year ago

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    3 years ago

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    1 year ago

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    2 years ago

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    4 years ago

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    2 years ago

    Great service all went very smoothly and impeccable service. From beginning till the end of the night even the fireworks

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    4 years ago

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    John S.

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    3 years ago

    Great to work with, It's a beautiful venue........,a must to visit for a private event.....enjoy.

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    4 years ago

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    Before leaving Los Angeles for Miami for the first time I did a bit of research on local…read morephotographers in Miami. Just before I was about to give up I stumbled upon Herdz Photography and soon after we began corresponding through email. Not only were they very helpful, even with the time difference they responded in a more than timely manner. When I arrived they even checked in with me me and wished me a fantastic trip and that they can't wait to meet me a few days later. My photographer was Manny whom arrived promptly and was very polite and throughly asked and listened to what I was looking for. Not only did he deliver, he went beyond what I was asking for. Julie whom I was corresponding with even before I arrived was more than helpful once editing of my photos began. I would highly recommend this team to capture the memories of the beautiful Miami Beach. You will not regret it, their prices cannot be beat and trust me I looked at every Avenue. I came back to Los Angeles and as I look at my pictures I long to go back every day, whether I visit again for a second third even fourth time in the future I will definitely work with Herdz Photography.

    We used Herdz Photography to capture our 14th wedding anniversary while on vacation in Miami. From…read morethe initial phone conversation with the owner Julie Herdz I was at ease with selecting her company for our memories. I found her on Yelp, she is very easy to work with. I told her what I was looking for and she suggested the perfect location that created the most amazing moments for the pictures. The prices are very affordable. I also must mention the two amazing photographers that she sent to do our photo shot Silvana and Manny they have the personality and skills that made the moments fun and carefree.

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    I reached out to Aram to do a surprise photo shoot for my friend while my friends and I were in…read moreMiami for her bachelorette. He far and away exceeded my expectations. First, he was extremely fast in responding to my inquiry, and second, he was extremely affordable - I booked him and crossed my fingers. It's always a risk trying out a business you've found online, but I am so happy that he ended up as our photographer. He arrived early to ensure that we got some great "golden hour" lighting and was extremely personable and fun during the whole shoot. He had carefully reviewed the Pinterest board that we'd put together, and I really appreciated his attention to detail. He even edited some photos that same night that he sent over for us to review. I truly can't say enough good things about him and would recommend him in a heartbeat. Looking forward to getting all of the final edited photos!

    From the owner: Every special event has a very unique storyline that can be told with artful selection of images…read more We believe we are the best of Miami's Event photographers, not only because of our skill, efficiency, and experience, but because we have a passion for true storytelling. From the beginning, the relationship between you and our photographer will be built on communication. Whether you want your photographs to be classical or silly, in abundance or spread out, we will work with your needs and materialize them. Whether it be staged or spontaneous, we promise to be there for all the moments. Not just the big ones, but also the small. Weddings, Engagements, Mitzvahs, Corporate, Maternity, Bachelorette and Birthday Parties."

    Villa Toscana - venues - Updated August 2026

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