6/25/25 Service 5/5…read moreWas promptly welcomed and directed to the Isle for walking shoes. Selection 4/5 Today I was fortunate to score a sports walking shoe. I wear EE (wide) so selections are typically sparse in most sports shoe stores. Stores never seem to carry the brand or colors I'm interested in. Famous Footwear delivers with my picks 80% of the time. Value 5/5 Famous footwear also has the best value in sports shoes vs other Big Box Footwear stores. Shop well my friends, SYOY!

Not open when they say it would be we went there and it was still locked at 10:30, as you can see…read morethe signs and the online posts says they open at 10 am mon thru Friday, this was on a Friday by the way

I do not like this location. Its the second time ive been here since I moved here and both have…read morebeen underwhelming in service. Wish I had noted the last associate's name. But Im here to complain about the service, or lack thereof, tonight. Marissa was the cashier. No friendly greeting, smile, nothing. When it came time to pay I wanted to use my rewards. Which at that time I had the shocking discovery my rewards account had been compromised. I had recently had some fishy email activity so immediately this lined up with that. She could tell I was bothered and worried about finding out my account has been compromised. She did not offer to call customer service to see if theres anything they can find about how/when it was hacked or what not. Zero effort given to help me. And zero pleasantries on her part at all. She asked me the same question 5 times. I told her repeatedly I never had the dsw app downloaded so I could not give her my shoe lover reward number or whatever. All I know was my account was linked to my email and phone number which apparently the hackers have changed. Left a bad taste about this location. No empathy. No problem solving skills. No friendly free smiles. Just basic retail workers that have no common sense on how to troubleshoot or provide service. They only know how to click a few buttons, rinse, repeat. I did not expect her to solve anything bur just her lack of initiative to call customer service or act like she cared.

This is your typical DSW. It's a large store with a lot of merchandise. The store is well…read moreorganized, clean, and well maintained. They always have a significant clearance section at the back of the store and you can find good deals there. Prices are clearly marked throughout the store and the employees we've encountered have been friendly. No complaints.

Huge selection and the styles have gotten better... or I have gotten older and don't care as…read moremuch... either way very comfortable shoes and sandals. Folks are always friendly and d they always have the 50% off sale.

I went here Thursday and signs All over Buy one & Get 1 1/2…read moreoff So I bought a pair & my wife bought A Pair & went to check out And No Deal Not even my Senior Discount !!! The Gal said your shoes Were popular so No Buy one get 2nd one 1/2 off don't count !!! Done Doing Business Here !!! Trans # 26353 . Cashier 133932 !!

EXTREMELY RUDE MANAGERS!, last time I went in one of the teenage girl workers was crying as the…read moreblonde manager "Daneen" was yelling at her in the corner, I told my friend about this and she said when she went in the same manager was also scolding and breaking down the workers, when checking out my items I asked the girl if she was okay which made the manager mad as she started to roll her eyes and give dirty looks to the girl, the manager then went on to get mad at the girl AGAIN because I didn't want to sign up for a reward program, why is that her fault I don't want spam emails??? I refuse to go here and tell my friends to go else where, idc what ur employees did yelling at them is never okay especially when it's teenagers who are most likely learning their way around a first job. DONT go here and definitely DONT WORK HERE.

This place has stepped up overall customer service. The tall younger guy was extremely helpful but…read morethe girls were also being very attentive to customers. My visit was Saturday June 6th, 2026.

Through the years, my mom has always enjoyed frequenting this location. Fairly decent selection for…read morea discount store, and I was very happy with my finds today! UPF clothing can be hard to find and there was quite a bit to choose from.

It's always fun to find great things here. I've been coming here with my sis for years. Always…read moreclean, work staff is always friendly and helpful. Thanks

My first pair of Redwings lasted me several years - and I am in the trades, so I am ridiculously…read morehard on shoes. I was so impressed with them, I decided to come back and purchase a second pair. Michael took such great care of me. From the beginning, he worked with me to get the right size, the right fit, and the right inserts to maximize support, comfort, and even style - something so rare for guys on the job. I was so impressed, I brought one of my employees to work with this same location. Mikayla was top notch. Asking detailed questions of my guy, so that she could link him up with the right boot for the job. Wish other companies took as much pride in their product as these guys. Completely satisfied is an understatement. But you get the picture.

Walked in about two saturdays ago, there were two employees helping people so I decided to go to…read morethe sock rack to see what socks I might take with the boots I was planning on purchasing. I was looking for maybe 5 minutes then went to the front to wait until someone actually acknowledged I was there to purchase boots. I would say maybe 10-15 minutes went by since walking in and I never got greeted, glanced at or told I was going to be attended after one of the employees were done with their costumers. I decided to walk out and go to the Tempe store where I usually get my boots.

I want to Thank Karen Merrell for excellent service, thanks for taking your time to explain the…read moredifference in the changes on the Xelero. Thanks Richard, May and Devin

This business was a life saver for my boss. He was limping around and told me he couldn't hardly…read morestand the pain in both feet and he had blisters all over his feet. He had a crap pair of old Walmart shoes and was not able to get his feet on the sliding shoe due to pain. His only complaint was the price. I told him how much I thought they would be and I was only 50$ shy. After wearing them one week, he's walking without complaint . Week two he was back up a ladder and he's now had them 1 month . All bisters are gone'

Always great service here! The guys are awesome! They are so caring and helpful. They have the…read morelatest drops and great sales on their shoes. If you are looking for perfect gift for the sneaker fan in your life or looking to upgrade your look, they will help you pick out the best shoe or gift with intentional and honest advice. Such a great selection and staff!

This store is on the western side of the Epicenter with an EV charger right out front. Parking can…read morebe tough during peak times as it is walking distance to many other cool shops and restaurants. Staff was friendly and helpful while we shopped around the store. They have a great selection of shoes and clothing for men, women, and children. I LOVE their Manor branded merchandise, I ended up bringing home a new hat and candle during this visit :D Pro tip: follow them on Instagram for new releases and restocks.

It's been at least a year since I visited this location, but nobody answers the phone now. I…read moreassume that they closed. When I was there last, the service was outstanding and selection perfect. I'm sorry to see them gone.

Nice store, manager was very helpful! Lots of selections to choose from and clothing.read more

6/23/25 Out of town Neice staying for the week, she asked to…read morea shopping stop. Parking 5/5 Arrived ~1:30 pm to a busy lot but found a parking spot quickly. Selection 5/5 My first shop here so we went different directions. I set sail in a "three hour tour". I cruised the isles and found my rack, the flavored drinks syrups. Just a splash to liven up my water bottle. Value 5/5 Sandy did well on her shop, I was happy to score some drink flavors and all at a reasonable price. Service 5/5 Great customer care by a friendly employee at checkout. Never miss out finding a treasure my friends, SYOY!

Me and my Mom always come here when we need to cheer up and we always find such cute shirts, pants…read moreand little stocking stuffers!