Yesterday, I had two failed attempts at other jewelers who said they could replace the batteries in my 30 yr old Rado's. One of them was Mike' watch repair, and upon picking up my watches, I found a chip in the face of one of them. Mike insisted he did nothing to it, but it wasn't chipped before I took it in. I went back to looking online for a watch repair, and found Village Goldsmith Jewelers. I called, and again was told that they could change the batteries. So I drove up to Ormond and showed them one of the watches. The assured me they could do the job, and quickly changed the battery of the one I handed them. They assured me that, unlike other jewelers, they actually were very knowledgeable in high end watch repair. With that, I handed over the other two watches. I was informed that one of the watches had no gasket, probably lost in a prior battery replacement. They actually had a gasket on site to fix it! When I got the bill, it was LESS than what Mike's watch repair was going to charge me! I highly recommend the Village Goldsmith Jewelers for any watch repairs. They are very professional, calm and knowledgeable enough to assure an old, nervous woman that they will take good care of the important keepsakes she brought in. read more

Absolutely the greatest!!!!!! cannot say enough amazing praises about this place!!!! Starting with the compassion and feeling of special attention given by Ashleigh--( brought in my watch for repairs, not a fancy watch at all. But very sentimental to me because of the giver. ) Ashleigh treated the watch like it was special not only to me--but to the store as well!! Brian talked and treated me like an old friend--(although this was my very first time )-- with respect and gave me a feeling of assurance and confidence that he would put his all into the job! He did not disappoint!! Extremely quick turn-around on the repair-which I prepared myself for at least one full week--took only two days!!! Final result, they replaced the broken part with a low profile part--( which I forgot to request )....but was done because Brian overheard me telling Ashleigh how it broke in the first place. THAT IS CUSTOMER SERVICE!!! I am a for life new customer!!! And will proudly tell anyone needing watch/jewelry repair where to go. P.S....Village Goldsmith was recommended to me by two other Jewelry stores!!!! read more

I had a watch that needed a battery. Two other local jewelers were unable to help me. Village Goldsmith replaced it while I waited. I also had a small clock that was not working. As it turned out, the mechanism had broken because of improper "repair" by another jeweler. The cost of the new insert was not worth it to me, but Village Goldsmith suggested I try and find one on the internet and provided me with the exact information I needed on what to look for. I was able to find one, and I appreciated the referral. A lot of businesses would not go to that trouble. Thank you Ashley and Village Goldsmith! read more

My husband had given me a custom engagement ring. I have been searching for such a long time to find a wedding band to complement my ring to no avail until we walked in to Village Goldsmiths. They customized a cradle ring for my ring and it turned out beautifully. They were able to make all this happen before Christmas. I'm so grateful and can't stop admiring the workmanship. The staff were friendly and willing to make this terrific piece of jewelry come to fruition so quickly. I would recommend this jewelry store to anyone. Thank you again for such a beautiful creation. read more

I entered the store with four watches. Brian helped me decide which were worth repairing. I left the store with three watches, all perfectly fit and in working order. Both men working in the store were friendly and courteous. The work was done quickly and the fee for repairs was most reasonable. I highly recommend these jewelers, and will certainly return should I need watch repair. While I didn't purchase any jewelry, I did look closely at the jewelry selection, and was impressed by the variety. And on top of everything else, the coffee was excellent! read more

I took my new Citizen watch in to have the band adjusted to fit my wrist. I had never used their store in the past but was treated like I was a family member! They were very busy but immediately attended to my request to adjust my watch band. They were courteous, respectful, and treated me like I was a known high valued customer. Even though adjustment of this watch band required a special tool, they made the service complimentary! I encourage you to visit them for all your needs. You will be glad you did! Les H. read more

Went to the village Goldsmiths on Hand Ave in Ormond today to have a broken necklace of my Mom's fixed I t took minutes and we were out the door no charge. I found this place a few years ago and have taken lots of broken peices to fix. Doesn't matter if it is real or costume . They are happy to help . I would recommend Village goldsmiths for all your jewlery repair , design and watches. They also repair antique clocks. Give Edison and Brian a try read more

Village Goldsmith Jewelers is a great shop to purchase jewelry, watches and other unique items. Brian, the owner, is exceptionally knowledgeable about precious metals and gems. I have both bought and sold jewelry at Village Goldsmith Jewelers and always been treated very kindly and respectfully. If you're looking to find a shop that offers beautiful and exquisite jewelry, in addition to watch repair, this is the place to go. read more

Village Gold Smith is the best jeweler in town! Brian custom built the ring of my dreams! My husband and I couldn't be happier. It's one of a kind and the quality of it has far succeeded our expectations. They work in an extremely timely fashion and are extremely friendly! I refer anyone that's looking for jewelry of any kind or any type of repairs to Village Gold Smith!! I highly recommend them! read more

I have had nothing but professional and courteous service from Village Goldsmith Jewelers. I have purchased a ring and watch from them both were at a very fair price. I have had a battery replaced with same-day service. And they have helped several of my friends locate exactly what they were looking for at a great price! I highly recommend Brian and Edison at Village Goldsmith Jewelers! read more

If You're looking for a Quality Jeweler,Edison is Awesome,very helpful & knowledgeable,Super Nice,just got a battery replacement for My watch,don't You know he set my day &date with a wipe down of my Watch before he gave it back to me,very cool,I highly recommend Village Goldsmith Jewelers! if You are looking for Quality Service. read more

Stopped in to get a watch battery changed. The young gentleman (maybe 10 years old) that waited on me was very professional and courteous. I was in and out in less than 15 minutes. If you are in the market for a new watch or need one repaired, I would highly recommend Village Goldsmith Jewelers. read more

They are the best! Fixed my watch when other jewelers couldn't and did it at a reasonable rate. I have since gone back and always more than satisfied. Everyone is friendly, knowledgeable and always willing to discuss my options. I recommend them without any reservations. read more

Friendly, fast and reliable! Whether you're looking to purchase new jewelry or have it repaired, village goldsmith jewlers is best in town! I've had a few watches repaired here several times, the jeweler is very nice and does a great job with what he does! read more

I took my watch in for service and they did a great job. Very friendly and willing to help will definitely recommend them to others who need service on their watches an my wife has a beautiful necklace from them. read more

great place friendly reliable service dropped off ring to be repaired it was done right cleaned beautiful job in a very timely manor ,will drop off a clock for repair soon read more

They fixed 2 watches I had in less than 5minutes!Also, great customer service & very helpful on top of that. I would highly recommend this business to anyone. read more

This morning they adjusted the clasp on my father's watchband on the spot and didn't charge me for the work. Great!

I have had the pleasure of speaking and having pocket watch repairs. Thank You !! Den S.