1. Village Goldsmith

    0

    Redding, CA

    Village Goldsmith

    5.0 (5 reviews)

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    2 years ago

    Helpful 1
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    3 years ago

    Great customer service, great work, great value and quick! I brought my necklace in for repair and it looks awesome. Thank you!

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    17 years ago

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    17 years ago

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    10 years ago

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    Four Winds Jewelry - Diamond ring

    Four Winds Jewelry

    4.7(23 reviews)
    0.0 mi
    $

    they are always so wonderful. I wish I knew how to post a photo they fixed my diamond ring and…read morepolished my gold rings. They are wonderful and so reasonable.

    I needed my new ring resized. I had only had it for a few days before taking it into Four Winds to…read morehave it resized. I chose them because they had affordable rates and good reviews, sadly that was not my experience in the end. When I picked up my ring I immediately noticed indents and scuffs all over the ring. It was a flawless white gold band with a gorgeous amethyst stone. I couldn't stop staring at it when I first got it, but now my brand new ring looked tarnished and dull. I asked them if they replaced the rhodium plating that all white gold has, they said that would be extra, it wasn't even initially offered. When I pointed out the dents and scuffs they tried to buff it out but when I got home I couldn't stop staring at my ring and not for the same reasons I had when I first got it. It was dull and had a warmer more yellow tone to it. The bright white gleam was gone and I noticed more flaws in the metal including where they had cut and fused it back together and the band had multiple scratch marks. The rhodium plating is what gives white gold the brighter whiter tone and added strength. It seems odd that it wasn't part of their resizing procedure given that Rhodium has to be replated at least annually as it tends to wear off with wear. One would assume that a decent jeweler would know this and insist on replating the Rhodium as the adjustments and polishing of the ring would take a larger toll on the rhodium. Which is exactly what it looked like when I got it back. I personally dislike yellow gold, but I wanted something more substantial than sterling silver, but now comparing my new ring to my silver one I wear daily I'm saddened that my silver ring is brighter and more white than my new ring. I'm sure this jeweler is good if you want affordable and quick but I let my impatience get the best of me and ended up getting what I paid for. The ring fit great but other than that I'm very disappointed.

    Photos
    Four Winds Jewelry - Dent where the ring was resized

    Dent where the ring was resized

    Four Winds Jewelry - Diamond ring

    Diamond ring

    Four Winds Jewelry - Scuffs on band and different angle of the resize area that wasn't completely smoothed out.

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    Scuffs on band and different angle of the resize area that wasn't completely smoothed out.

    DeVons Jewelers - Shows my purchase of earrings and when Devon's set them in "white gold"!

    DeVons Jewelers

    3.2(19 reviews)
    0.9 mi
    $$

    Austin was very helpful today, and I'm glad I bothered to step in the Devon's. I found the ring I…read morewanted at a fair price that was cheaper than the department stores, and not much more than what I was looking at online. Plus there's a warranty, so all in all I'm a satisfied customer.

    We have done all of our jewelry business through Devon's for over 35+ years…read more It only takes one bad experience to ruin all the good ones. This one cost me $475.00 and surely when Sandy says, " let me know what I can do to make this up" she sure as hell isn't gonna credit me or give me the money I lost because of their screw up!!!! For our anniversary, my husband bought me a set of diamond earrings many years ago. Every anniversary for 3 years he would trade them in for a bigger diamond earrings set. Fast forward.... Recently we traded in my wedding set because ever since the prongs were redone on my current set and the prongs would get caught and snag things and my clothing. Even after having it sent back to have the prongs smoothed down. When we traded my set in for the new set we had extra credit and decided to purchase a set of 14k gold Diamond earrings as a gift. The Diamond earrings were never given as a gift. So, we decided to trade the 14k gold Diamond earrings and my current white gold earrings in for a nicer set of earrings. Two employees, Karen and another guy could not find my older Diamond earrings in their system. I even told him to ask Sandy the manager she will remember. They kept saying, I didn't buy them there, I had to have purchased them somewhere else. I called back a couple days later and they still couldn't find anything. I wound up selling the newer 14 karat gold diamond earrings on Facebook marketplace and lost money on them. Because I don't wear yellow gold and I could not return them because it was four months after the purchase and there return policy is 30 days. Fast forward.... I was shopping for a set of birth stone earrings for a gift. While in the mall I briefly glanced at Devon's and seen Sandy (the manager) was working. I shared my recent experience with her and and how her employee said I never bought my diamond earrings there. Sandy explained something was going on with their system and found all 3 purchases of my diamond earrings in the system. I shared again how her employees, very adamant about how I did not buy them there. The last pair of diamond earrings she said were in her system as yellow gold, but my earrings are white gold. Same exact size and everything else. I may have had them put in the white gold setting years ago, but it would have been done through Devon's which they should have had a record of that. The following day Sandy called me with all the proof and verified, yes my earring were reset in WG by Devon's. (Photo of record attached) Karen was present and I told her she owed me an apology for being so adamant that I never bought my earrings there. Karen started acting dumb and making faces like she had absolutely no clue what was going on, let alone being any part of it. THAT PISSED ME OFF! So I walked out of the store. To NEVER return again! Sandy called me minutes later on my phone offering to make it right with the birthstone earrings that I was shopping for. A bit reluctant, I went back to Devon's and looked at the birthstone earrings. I did not feel good vibes at all and definitely wasn't getting any good deals she offered. I never got an apology, lost money because of it. I left and bought the birthstone earrings elsewhere. Its unfortunate I have to return every 6 months to keep up my warranty. But, I will NEVER give Devon's my business again!!!!

    Photos
    DeVons Jewelers
    DeVons Jewelers - Great trade in program! The husband upgraded my ring after 11 years. Very happy with it!

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    Great trade in program! The husband upgraded my ring after 11 years. Very happy with it!

    Village Goldsmith - jewelry - Updated July 2026

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