I just had an overwhelmingly positive experience ordering custom plates from Boxcar to make…read moreletterpress invitations, the whole process was delightful. Their website is really helpful and full of links and tips that even a beginner can understand, then when you don't they are available to take questions via phone or e-mail. They aren't condescending even though they're total pros, it was so pleasant. I uploaded my design at 2am and the plate was shipped to me by that afternoon with a couple e-mails here and there to let me know the status of my order/shipping info. I can't wait to work with them again!

If all the moons aligned, I had a shot at lettepress printing my newborn's baptism invites…read more Childcare lined up: check Paper purchased: check Studio time reserved: check In order to save precious time away from my baby, I decided to have Boxcar Press produce the plates, which I normally do myself. The plates came out crisp and beautiful. I know my son will appreciate looking at these invites in his baby book when he's older. Boxcar Press worked with me regarding shipping delivery times, which I appreciate. Thank you.

Slow communication. Took over a week to print 10 gift certificates for my business. Cost me $30…read more Did not send me proof before printing. Refused to redo the order. Said I sent them the file and they didn't need to proof it. Guess they'd rather lose a customer and gain negative feedback than make it right. Asked for another $18! Up. No! Bad customer service!

I have nothing but good to say about Avalon. Kayla took exceptional care of our printing needs. She…read morewas professional, gracious, and patient with my anxiety level. I strongly recommend Avalon Document Services.

Great experience coming here to have an item packaged and shipped. They took care packing my item…read moreand gave me great advice on shipping options. I'd definitely come back.

From the owner: The UPS Store #7751 in Syracuse offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

I just happened in here with a very flat tire. They were gracious and helpful. They have neat…read morescratch pads at only $.25!

We use Zoom Printing at work, and I can honestly say that this company has done more to help us out…read morein a jam than any other company. They take remarkable care of their customers, do great work at reasonable prices and are constantly smiling. I suspect the team may be taking an unnatural substance to achieve all this, but I approve.

I have now used this business for two printing services. Trifolds and bookmarks. The service has…read morebeen timely, excellent quality, and a great price. I love the personal service! I will be using them again for any printing needs that I have and will recommend them when the opportunity arises.

From the owner: Print It Press is a locally owned and family operated print shop with over 17 years in the industry…read morethat serves all of Onondaga county. From basic copies, letterhead, envelopes, brochures, to marketing materials to large format banners, we've got you covered! At Print It Press we offer high quality affordable printing with a fast turnaround and FREE local delivery!

Always very professional and very quick about service I highly recommend them 100%. I've been…read morecoming to them the last 3 years and every time it's consistent!

Been working with Diane and Nick for at least a decade now. It doesn't get better than this. You…read morewalk in and they know your name. They ask how your event went and how you are doing. They do excellent work at outstanding prices. Customer service is not dead! Every job I've ever sent their way has always looked professional and completed on time. Buy and support local - especially nice hard-working folks such as these. PS: I'm from Syracuse - not sure why it says CA??

Service was quick & courteous. Pick up scheduled for next day after calling after 7 pmread more

I used to really appreciate FedEx up until today. Sadly, they too have changed their customer…read moresupport system as UPS did a year ago so you cannot speak with a representative. Every line you call, whether it is the online number, the customer support number on their website in your account, or even the local telephone numbers listed for your local stores and offices, they all get re-routed to AI. And just like the UPS system which converted over roughly a year or so ago, it's purpose is not to provide actual customer support but to act as two things. First to give the appearance that the company actually still offers all around customer support and second, to act as a wall between you and whatever remaining human support they may still retain. This has been the trend these past two years with most of the massive corporations. Unfortunately, this is terribly problematic. If you have a situation that does not fall within the limited categories the AI system provides, it will simply tell you it cannot help you and cannot transfer you to a representative, wish you a good day and too call again. You can dial in "0" as many times as you wish, but it will simply hang up on you. You can ask to speak to a customer service representative but it will only tell you it doesn't understand what you need, or demand that you provide it a reason for the call otherwise is cannot have a representative speak to you. And how did I encounter this beast today? It began when trying to update information on my account on their website. I wanted to try once again to update an apartment number. I have been trying to do this online for the past four months with no success. You can enter it in, hit save, and it will give you an error. It won't tell you what that error is, or caused by, it will just not accept your apartment number no matter what form you try. And as it had done previously, this error will repeat two or three times before finally telling you that that there is a system problem. After reloading the page, and trying again, the same result will occur. This problem has been going on for months. I also, wanted to verify that my delivery instructions were to have packages left on the back porch as anything left out front often is stolen. I had two packages stolen on January 30, 2025 because they were left out there against my instructions. Now up until today however, I discovered I can no longer verify or edit delivery instructions. If you wish to update your delivery instructions, which there seems to be a section for that, when you go to do so there is no active link or entry field top enter it where supposedly "Delivery Instructions" exists. Apparently there isn't very much quality control with website development at FedEx. And as mentioned, any attempts to contact FedEx is only going to waste your time, your energy, but most of all your patience. I spent the better part of twenty minutes calling repeatedly, trying different phone numbers, different responses, etc., but got nowhere. UPS had instituted a similar change roughly over a year ago as well. Their system was even more draconian in the way it handled customer problems. Their system would simply tell you out right that it could not help you, wish you a good day, welcome you to call again if you have a problem and hang up. But being that all we have are UPS, FedEx and USPS for non-commercial shipping, we have no choices. Of the three, USPS is the most responsive, but if the current administration's aspirations are successful, their days are numbered as the long term goal going as far back at the 1980s, has been to privatize the USPS. They've been tossing wrench's into that since 2006 to set it up to fail. Unfortunately since few people actually pay attention to specifics, its easy to convince people there are problems where there are not, that whatever problems occur are for the reasons said when they're actually artificially caused and on purpose to convince people of a lie. Sadly, privatizing what is still the world's most efficient and best example of mail and package delivery both domestic and foreign is about to be over and done with. Not because there is or has ever been any problem with it, but because of the massive amount of profit, for-profit commercial interests can reap from it. But then this is what fascism is all about... handing over governmental processes and responsibilities over to private enterprise. But Americans know it as "running government like a business". So, if that is what we want, and have voted for... so be it. I can't wait until the reality of such a situation finally comes to fruition. Because those who do the harvesting are not going to be us little people.