Countess was very helpful when I stopped in the other day. I'll definitely be coming back soon to…read morepurchase two twin mattresses!

From the owner: Sleep Outfitters is dedicated to helping people sleep better by understanding individual needs and…read moreguiding each guest to the right sleep solution. Our Outfitters focus on comfort, value, and expertise to ensure every customer rests confidently and comfortably.

Pass this place so often, time to stop in. Shopping for mattress. Not a huge selection, but enough…read morein different price ranges, and compositions. Person assisting me was very informative and personable. Prices were good. Brought it home same day. After decompressing for little over a day, oh my how good my back feels. My choice was a hybrid mattress. Don't hesitate shopping here.

We ordered a bedroom set 7 MONTHS AGO(October). It arrived at the store around Christmas and we had…read morethem deliver about 10 days later because we were having carpet installed. It arrived missing 2 pieces(night stand and dresser). Some drawers were broken on other pieces and others just wouldn't close right and then we realized the entire cabinet was knocked out of square so no doors or drawers were going to work. We were very upset because we had already waited months. This stuff got BEAT UP before it got to us. SO, we wait another 8 weeks for them to deliver the replacements. We called before delivery to make sure it was all there and wasn't damaged. The guy at the store was a total smart ass and said he hadn't checked so he just delivered what they had. AGAIN, IT WAS MISSING A PIECE, the last night stand. We looked at the bill and it was on the list of items. So now here we are in MAY and we are looking at another 6 weeks at least. October-June to get a bedroom set. We will NEVER shop there again and would advise everyone to avoid Ferguson's.

79 dollars to deliver an accent Livingroom chair , I live 3 miles away, the biggest thing, I…read moreread on the recite when home, they will refuse any return or replacement, ignoring, or don't care of the possibility of an item can look much different in the home than it did in a large showroom, so when you buy something, you better be sure its what you want , because your going to live with it, money is important to them,

My experience with Hauser furniture has been nothing but good ! Furniture is very good qualiread more

BUYER BEWARE!!!! They do not tell you up front that anything you "special" order is non-returnable…read more My client ordered a lift chair that the salesman told her would be what she was looking for. She was NEVER told that it couldn't be returned if she wasn't satisfied. The chair came and was too small and uncomfortable. When she called about exchanging it, she was belittled by Mr Hauser. There is no excuse for talking to anyone like that, let alone an elderly woman.

A big thank you to Josh and Jay. They went the extra mile to ensure that my mattress was delivered…read moreand expertly set up. Adjusted the bed height to help my back. Thanks gentlemen!

Buying a mattress is never fun. We started and ended our shopping at Mattress Warehouse. We told…read moreSteve what we were looking for and he had some ideas and used a computer simulator to show what we needed. He had several options for us and also had pillow and frame recommendations. He let us know of any sales and that if the price drops within a year they'd match it. The only hiccup we had was the mattress was out of stock for our initial delivery day but we didn't have to wait that Iong for it to be rescheduled. The delivery team was prompt and quick. Overall everything is great with the mattress and our experience. The jury is still out on the pillow recommendation.

I have just recently tried to turn in a Warranty Claim for a Simmons mattress, it was a very…read morefrustrating experience with no satisfaction. I bought the mattress about 18 months ago and today the support is so bad that sleeping on it is nearly impossible. For the warranty process you must take pictures which they look at to determine body swag and validity of the claim. Its a tough job alone, but in all fairness you can pay someone to come and take the pictures for you. I talked with both Mattress Firm and Simmons, I explained that pictures would not show the problem that I had with my mattress, and was told to turn in the claim form anyway. As expected it was rejected. No one will come and put a hand on the mattress to feel the problem. I bought this particular mattress because my son has one and loves it, he bought his a couple years before I bought mine and he doesn't have the swag issues that my bed does and by the way he is heavier than I. I understand the warranty however to assume you can see a defect in a product from a picture is not realistic. I think that a company who truly cares about the quality of the product and customer satisfaction would have at least made an effort to look at this problem beyond a desk chair and pictures. Further I do not think someone should have to pay anyone for anything related to a warranty claim. However in this case if someone would have offered to come and look at this mattress, not just take pictures, I might have agreed to pay something if they proved to me the mattress has normal wear.

Finally found a place with decent prices on bed sets. Jocelyn worked with me through everything to…read moremake sure I got a great bed for a great price. Excellent customer service.

We had slow failures of our old kitchen appliances. Went to Alliance store found exactly what we…read morewanted pretty fast. We picked up a stove and dish washer. Brought home. Was in the process of hooking up the water line on the dishwasher and noticed the fridge wasn't running. Just a buzz and a click every few min. Opened the freezer and the stuff in the door was cold but not frozen. Back to grove ! Found a great French door unit and had them deliver it. In a couple days the delivery guys were here. They were great ! Took the old doors off the dead one and had it loaded in no time. Brought the new one in and set it up and showed me all the features! We had ice in couple hours. It's been several weeks and every thing is working amazing! Zane Kreidler was very helpful. But the entire staff including the delivery guys are great! Selection is great and prices are amazing!

The actual repairman that came out was great. Knew what he was doing and was polite. The issue I…read morehad was the way the warranty claim was handled. Any questions or concerns I had went through a 3rd party vender, not Grove appliance. I didn't find this out until I questioned the "service" department at Grove appliance. The parts were ordered by the technician but I didn't know what they were, I wasn't told. The parts I found out later were being delivered to my house. So I didn't know what to expect or inspect to see if they were ok. I would've thought the service department at Grove Appliance would've handled it all. Then there were all the texts from 3rd party vender,then Grove Appliance, then a survey, then another survey. Things did not have to be that complicated. Really THEY DON'T. So to sum it up. The service guy was GREAT. The process is crazy.