I have had two jeans, a pair of slacks, and an evening cocktail dress hemmed at Jesse's and they…read moreall turned out perfect. I was especially worried about my cocktail dress as it was taffeta and had plenty of ruching but after they finished it you couldn't even tell that the dress had been altered. The hem looked identical to the original hem only shorter. I will take all of my clothes that need altered to them from now on. For those of you women who are petite like me (5'2) and smaller in size (2) you know how hard it is to find anything that will fit us right off the rack. This is the place that you want to go to have your alterations done.

Outstanding Customer Service! 100% Nice and Clean! Try them today! You won't be disappointe.read more

I've lived in Monroeville for over 10+ years and have never been treated so egregiously in my life…read moreby a business that this local community claims to trust with their prized clothing possessions On 8/17/26, starting with my first encounter with Kim at the front desk, dismissed my claim that my pants were improperly serviced. She voiced repeatedly that the ticket is titled hemming, which I immediately disagreed with. She condescendingly stated that she took measurements and everything to hem the pants, which I disagreed with yet again. I even pleaded for her to look at the camera footage to see that I pointed to my zipper to have fixed that's it. Instead of apologizing for altering my clothes without my permission...she proceeded to talk over me, minimize my complaint, and insist I pay an additional fee for the exact service I want. I refused and asked to speak to a manager/ owner. She informed me that Joe is the owner and will give me a call the next business day which never happened. Forward to today, 8/21/26, I arrived at 12:40p to speak to someone about my pants. Again, I was forced to speak with Kim, who begrudgingly announced that Joe isn't there and will not be there till Monday. Also, failed to inform me by phone any day this week that Joe wanted to speak to me in person to resolve the issue. I inquired why I wasn't called. She talked over me yet again and stated I would still have to pay to get my zipper fixed in addition to the hemming service. Again, I stated that I did not ask for a hem and why am I not being compensated for a service I did not ask for? She brought out this male, who claims to be a manager. He refused to give me his name. I'll provide a description instead. He appears 5'6 "/ 5'7 ". Blue/greenish eyes, blonde/ brown beard. Black wedding band. Black baseball cap He is as rude, apathetic, and egregious as Kim. He refused to listen to anything I had to say. Talked over me. Insisted I pay another $20 for the initial service I inquired about. Basically labelled me as a liar because the women working the front desk don't make mistakes. Because I tried to reason with me plead that the hem be undone. He mentioned a policy that the jeans need to fit before they can undo or complete a service. I asked to see the policy. He declined to provide it. He called me unreasonable and complicated and asked me to leave. I refused. I asked him to look at the camera footage to see the exact gestures I made pointing to the zipper I wanted fixed. He refused and said we don't have audio. At this point I'm enraged. Voice trembling. Appalled at the service I received. I stated that the way I'm being treated is unfair and racist. I will be taking legal action. I strongly implore anyone of color to think long and hard before receiving services from them!

I've been going here for years. Great work and good prices. I've never had a problem with the…read morequality of the work. The time it takes to have my clothing done is very fast.

Five pairs of pants shortened, five day turn-around time. my pants came back looking…read moreprofessionally tailored. She undervalues her work; you should leave a generous gratuity to compensate that! I have more work for her tomorrow!

Thank goodness that Men's Wearhouse started to offer online sizing estimates and convenient…read moreordering. Going to Men's Wearhouse is an extensive endeavor with very novice employees. For any rentals, you are much better off going to a local store like Jack Tuxedo up the road.. where the employees are literal experts and the alterations are done timely and well. Now I order multiple sizes online and see which fits before just simply returning the extras from the order from Men's Wearhouse for suit purchases. They have great brands. They have good sales. Just the staff at their stores are not worth it. Granted today, they messed up my new concept by refusing to take my return. No problem - they have free return labels to ship returns too. Soon enough - they should just be fully online to avoid bad reputations based on their store staff.

Rental suits for ring bearers are expensive but they seem to be expensive everywhere…read more We had a great experience here. My kids actually enjoyed the fitting. Everyone there was so kind and friendly and understandinf that my kids were being kids. They liked dancing in front of the mirrors and they look schnazzy. The tailor that helpes us name was Lucas and he was wonderful!

I've used Murrysville Cleaners three times already this holiday season getting my suit and costume…read morecleaned between Christmas shows. They are just elite at their business. From no nonsense drop offs, clear instructions and timing on the printed receipts, text reminders when your items are ready, and hours that work for even the busiest of seasons - they make getting items cleaned and pressed simple! I've needed tight turnarounds and top notch service.. and they have still exceeded my expectations. Plus... it is extremely reasonable pricing too.

CLIENT BEWARE! If you value your belongings, do not use this…read morecleaner for anything that needs laundering. Their machines reek, and that funk will transfer to your items--permanently. I've had two large items ruined: a rug and a $400 quilt set. First, I sent in a rug (October 2024) that was odor-free, just needed freshening after a move. It came back smelling like a swampy basement. (I was told they use a 3rd party vendor to clean them, so they weren't technically responsible for the service, just acted as the middle man.) The owner insisted it was just detergent and claimed not to smell anything off. She agreed to reclean it, but the odor remained. The rug was unsalvageable and, being discontinued, impossible to replace--ruining the design of the room. Despite this, I gave them another chance, assuming the issue was with their third-party rug cleaner. This time, I brought in a barely-used winter quilt set to be cleaned before storing it for the season. The place was undergoing renovations, it was sweltering, and the doors were wide open with fans blowing. I was told it might take longer--but surprisingly, it was ready the next day. When I picked it up, the entire package reeked of cat urine, fake floral scent, and body odor. One sham even had a bleach-like fade, though they swore no bleach was used. I contacted them immediately when I got home. Again, I was told it was just detergent. I couldn't even bring the items into the house--the stench was unbearable and multiple family members agreed. I brought it back for recleaning, and the owner, still claiming she couldn't smell anything after putting her nose right into the fabric, supposedly "washed" it again with unscented detergent and deodorizer. It came back even worse--now with a fishy odor added to the mix. I'm now out a $400 quilt set, (on top of the rug that was thrown out in the fall) and all they offered was a refund for the original cleaning. No accountability. Just excuses and an alarming inability to acknowledge clear and overwhelming odor issues. I can't fathom that I'm the only one who has had this problem, but since no one else has shared this issue in a review, I thought I would do so to prevent someone else's misfortune.

The employees are very rude. I will never go back to rent anything at this place. Not only do they…read morenot honor their refund policies you get hung up on and told not to call their store again when you try to get a refund. Go elsewhere it's not worth the aggravation especially when your trying to deal with your child being diagnosed with a serious illness. Never again!!

I rented my son's tuxedo, and we had a great experience. Everything was great.im planning to get my…read moreother son's tuxedo there too.

Called a week ahead of time to give my measurements, I was told it was not necessary. Just needed…read moreto show up and it will get taken care of. Showed up at opening to get my measurements done, I was inform by the employee the suit would be ready for pick in one hour. I was pleasantly surprised... but that one quickly turned into over 3 hours of waiting around a rundown strip mall. If the employee would have given me an honest and fair time assessment, I wouldn't be writing this 2 star review. The prices are also outrageous. For a rental to run well over 200$, and to be jerked around.... No thank you