There is only one semi-retired doctor who only works 2-3 days a week, to cram too many patients in one day, and a nurse practitioner. If you are lucky, your appointment will be scheduled within a week, but the waiting is as bad as walk-in as it is.
There will be normally 4-8 people in a tiny bedroom size waiting room then 3 female staff, working behind the desk, often ignoring your arrivals. They are annoying at times.
The real problem is, the receptionist, Cassandra?, seems to be always blocking any urgent attention from either the doctor or a nurse, either for a refill request, or an urgent inquiry.
It appears that Dr. Gerry Yukevich and a nurse practitioner Darcy put this hardball females to restrict/maintain their tight schedules at the patients' cost.
This receptionist, over the years, have often been lying, bullying, rude in her nature, and seems to be in permanently erratic state with shaky voices and frowns. Even the Doctor suggested calling his cell phone number to avoid this unnecessary instigation she raises with the patients if not threatening them.
I once went there as a walk-in patient for some anti-biotics, and after 3 days of refill, the symptom didn't die out, but could not get in touch with the doctor, after 4 voice mails left over the next 2 days. And, after more numerous calls, I had to deal with the receptionist mentioned above. And, when I complained a bit of the never returned calls and when I continue to explain the medical situation, she hung up once. I thought it was disconnected and called again, then, she hung up again. When I arrived the clinic to confront her rude behavior, she lied hanging up the phone twice in front of other staff and also said there was no voice mails received, although she had admitted hearing my messages in the prior phone conversation. And, the rest of the staff acted like Bullies.
The old doctor might be always a happy one, but, avoid the female staff working there, if this is the only clinic you have to go to. Otherwise, I would suggest MV hospital to save your time and there care is 3-5 times better(Faster and Nicer) with the pleasant manners.
For the crowded and 2-6 hour waiting as a walk-in patient, and for many frustrating incidents with the receptionist and others as a PCP patient, I would give -1 star,
And, for inconsistent and inattentive Old Doctor's schedule and too many absences, I would give his rating 2.
Finally, while MV hospital doctors are all popular with long waiting, this place has plenty of opening. That tells something. When I spend hundreds of dollars for my med. insurance, I will never go to this place to be treated like a dummy by arrogant staff there. read more
