Amazing lodge in a peaceful area, close to gorgeous beaches. It's a little remote, but if you need…read moreto head into the city, it's only a half hour drive. Not only is this lodge in a beautiful location, but the service is so awesome. Special thanks to Claudia and the front desk who provided an excellent experience!

I originally booked a room at Ocean Cove Lodge for May 25-26 because the Booking.com listing…read moreindicated that the room had a hot tub. Before my arrival, I spoke with the property by phone and was told that the room I had booked actually did not have a hot tub. Since having a hot tub was important to me and was one of the reasons I made the reservation, I had to book a different room at the same property for the same dates that did have one. I discussed the situation directly with Sam, the owner/manager, and he told me that he would resolve the issue and that the original reservation would be refunded. Booking.com subsequently told me that they could process the refund, but they needed written confirmation from the property stating that the refund was approved. Booking.com contacted the property requesting this confirmation, and I also contacted Sam myself. Unfortunately, despite Sam having already promised me that the issue would be resolved and the original booking refunded, he never followed through. I sent multiple emails asking him to simply confirm the refund to Booking.com, including follow-up messages after receiving no response. None of my emails were answered. This was not a case of me simply changing my plans or deciding that I no longer wanted the room. I rebooked because I was specifically informed by the property that the room I had originally reserved did not have the amenity it had been advertised with. I then relied on Sam's assurance that the original reservation would be refunded. Mistakes in online listings can happen. What made this experience particularly disappointing was the way it was handled afterward. Sam personally told me that he would take care of the problem, yet when Booking.com needed a simple written confirmation to issue the refund, he stopped responding altogether. I gave Sam and the property multiple opportunities to resolve this privately before writing a review. Unfortunately, my repeated attempts to contact him went unanswered. Based on my experience, I would be very cautious booking here. The inaccurate listing was frustrating, but the much bigger issue was the lack of follow-through, communication, and accountability after the owner/manager had personally promised to resolve the problem.

Caution! I have never given a bad on-line review to anyone…read moreor any entity and unfortunately this is my first. I got off the phone earlier today with whom I think was "Joe", possibly the manager regarding my complaint over a dirty room (esp floors) and perhaps sheets that had dirt or maybe sand. The customer service was probably the worst I have experienced, including dealing with the French (no I'm not Francophobic, my wife is French and we go there a couple of times a year). After taking a morning shower I noticed dirt outside the shower and after walking back to my bed my feet were black from the dirty floor, yes black. I left early in the morning for a court case, before the managers were available at 10am. By noon yesterday I was driving back to Monterey. I only asked for an adjustment to the $11 surcharge for that room though a more reasonable accommodation should have been offered given the experience. The push-back was swift and unyielding - "you waited two days to inform us" (actually one day given that we were then driving for 4.5 hrs) and he indicated that we couldn't "prove it". We have stayed at Eagle & Rose Inn several times previously without issue and I am very disappointed over "Joe's" tone and lack of consideration, all over 11 bucks. As such I give this treatment and experience a big thumbs down. C'est la vie, as the French would say...

I loved the stay here. It was very quiet and peaceful. The staff was very friendly and helpful. I…read morewas reluctant at first due to the reviews from their other hotel in Middletown, but I'm glad I booked with the one on Cobb. The room we got was very clean and cozy. It's across from a golf course and is surrounded by trees. Will definitely book with them again.

Beautiful renovation of a historic property with an excellent team ensuring a great visit…read more Worth stopping for a coffee or drink at this historic corner along Hwy 101. Thoughtfully renovated, this landmark property has much to offer. From the cozy library where you can enjoy a local wine, craft beer or signature cocktail to the outdoor space, you won't be disappointed. Hotel rooms are well designed with Parachute linens, large fully appointed bathrooms and comfortable beds. Pool and outdoor areas immaculate and private.

Love the bar. Very different and quaint and historic. Refreshing change of pace. Lots of…read morerestaurants nearby.

Great lobby and service. Nice Wine bar and restaurant. And…read morecoffee bar. Small pool but Great place for Summer Get away in downtown healdsburg. central to all dining and wine ships. Sean at the lobby is super helpful and friendly and makes a fest chai latte

Absolutely amazing stay in downtown Healdsburg!! Can't wait to come back!…read more Fantastic location just a very short walk from the main Healdsburg plaza square. Valet area is super small (only criticism) but their valet staff members are very friendly and quick. Very pleasant check in process. Very cool how their front desk is basically also the bar for their restaurant (spoonbar) and lobby bar. Back patio is expansive with lots of seating and is adjacent to a beautiful pool deck with seating. Rooms were good sized and well appointed. Balcony with great views of street and looking onward towards the Healdsburg plaza. Fantastic location overall. Definitely priced much better compared to some other Healdsburg hotels. Can't wait to go back!! Super friendly and

I think this falls under their Residence Inn brand, but it's great for the price. On a random…read moreSunday night in April it was about $200 which I think for Healdsburg is affordable. It was clean and bright. The pool, while I didn't partake, was cute. Not resorty, but fine. There were bocce courts, fire pits, a ton of outdoor seating, a gym. The rooms were large, the bed was comfy. They offer a free shuttle to downtown (although it's only about a mile) and I even spied some bikes. The complimentary breakfast was solid - eggs, turkey sausage, oatmeal, fruit, cereal, a bunch of fixings. Across the street is a Plank Coffee, which is delightful. I also forgot a toothbrush. They sent one up and when I opened the door a little robot name Rose gave me one! CUTE! Overall, a great stay. I'd stay again.

Love this hotel! Ive stayed two times and am planning another healdsburg getaway. They have the…read morecutest robot that brings up ice or drinks lol love it here very awesome guys too. Super clean & the vibes are amazing. Wine bar downstairs

Such a cute hotel! We booked The Carriage House and were so happy with our room. It was very…read moreprivate and had access to a gate to get in or you can go through the main building. You can also sit on a private little balcony and overlook a quiet side of downtown which is so relaxing! The staff was great and so was breakfast and the wine hour in the afternoon. It's also a great location for walking around downtown, there's a lot of good food options nearby (especially recommended checking out The Matheson or Rooftop 106 next door!)

BEWARE: No Parking…read more Healdsburg Inn on the Plaza has absolutely no "overnight" parking. I repeat: NO PARKING. Visitors are left to fend for themselves, hoping they can find overnight parking (which is almost nonexistent). How did we solve the problem? We went to a hotel down the street who graciously offered us valet parking even though we were NOT staying at their hotel. The response from the Inn is NOT true. The lot behind the Inn does not permit overnight parking. We checked into it. Parking in front of the Inn is limited to 2 hours. However, that does not apply for vehicles with handicap placards. Incidentally, other hotels nearby are aware of this problem.

Beautiful property as my photos show. Unfortunately it's poorly looked after. The most striking…read morething was the dirty dishes and plates that seem to sit around all day. The most amazing example is that we had breakfast around 9 am last Saturday June 27 in the outdoor area with folding fabric "roof". We finished our breakfast and left for the day. When we returned to the hotel at 4 pm, our dishes with bits of food and used coffee cups were still sitting on the table as we had left them 7 hours earlier! At $900/nt, you might have thought the hotel staff could circulate and clear tables. But you would be wrong. Unfortunately it was common throughout the hotel to see dirty used glasses and plates lying around. After checking out, I received a survey request from the hotel "Manager" asking for feedback. I mentioned the plethora of dirty plates/glasses during our 3 night stay but no one has ever responded. Also, the staff in the spa were having extended conversations on their phone's loudspeaker which was a bit jarring. It's a pretty hotel but it needs to figure out the basics of keeping it clean and sanitary.

Love that it is so close to the healdsburg plaza and SOOOOO walkable. The rooms are amazing. They…read moreare spacious, comfortable bed, huge bathtub and shower and easy access. Enjoyed the spirit bar and once I found the pool I was impressed by it too. I'd recommend it to anyone coming to Healdsburg!

We stayed here while attending a wedding across the street at Dawn Ranch. So many issues affecting…read moreour satisfaction, comfort and overall experience we had. * The ceiling is half painted in one color and half painted in another. Obvious recent patching done to the ceiling. Patching was done poorly, and the paint cover up was worse (picture attached). * It was a hot day, attempted to close the blinds. 2 of 3 blinds would not close. Frustrating. Managed to get only 1 down half mast. * No battery in our smoke detector. (picture attached) * There were cups wrapped in plastic next to sink. There was a spider INSIDE of the plastic wrap. It was revolting. (picture attached) * Vanity looked new but top drawer would not open and close. The cabinet drawers were not aligned and unstable. Further, the insides of the drawers were already soiled and stained. (pictures attached) * No drawers for clothes. Where do we put our T-shirts? Underwear? Shorts? Pajamas? Lived out of suitcase. * No soap dish next to the sink. All of these, individually experienced, might have been trivial. However, collectively, they add up to an experience of being in a cheap motel. These were not the major issues. The three major issues we had were the flooring, the musty odor in the room and the dirty bathtub. * Floor was dirty. My wife took a picture of her socks after wearing them for under an hour. They were white socks and the feet were BLACK. (picture attached - this is not altered or edited in any way). * Musty smell. Like it had not been aired out in some time. * The bathtub was dirty, just unacceptable. Unfortunately, there is more but you get the picture. Caveat Emptor.

We had a lovely stay! Room was perfect and overlooked a vineyard with a private balcony. It was…read moreperfect! Room had a fridge, microwave, wine glasses, wine key, regular glasses, mugs and a keurig. Perfectly set. Deep soaking tub in the bathroom. Walking distance to all the bars and restaurants in town. Also grocery store a few blocks away. It was a perfect spot for a quiet getaway.