WILL LOSE YOUR CLOTHES AND LIE TO YOU ABOUT IT I cannot state strongly enough how terrible this business, and especially the lady at the front desk, is. Really. Just drive the extra 5-10 minutes to a different dry cleaner because this places is truly awful. I got married at the end of August and dropped off my rehearsal dinner jumpsuit and veil to be cleaned in early September. I then left the country for a few months. When I came back in December and went to pick up my clothes, the lady at the front desk told me she didn't have them. I was told they both had to be sent to Marietta because they were "so dirty," especially the hem of the jumpsuit. It was at this point I realized she she was willing to lie to me- the jumpsuit is cropped and the hem never touched the floor. If anything there was a stain on the bodice that would've been hard to get out. I was told the items would be back in a week. After my wedding I moved to Duluth, meaning that getting to this dry cleaners was now an hour drive. A couple of weeks later (the next time I could justify the drive), my items were still "in Marietta." Four months after drop-off, my clothes were apparently still fighting a heroic battle against invisible dirt. I explained that I had moved and asked if she could mail the items to me. Adhering to the customer service described in previous reviews, she was incredibly rude. I had to explain my situation 3-4 times to convince her to mail me my clothes. She said they would be mailed within the week and that she would give me a call to gather the shipping info. When that didn't happen, I called to ask when they'd be mailed and she took my address and said she'd call back for my card info. A week later and still no call. Multiple attempts to reach them in the following week (no answering machine, no email) finally resulted in being told my clothes were ready and I could come get them. So I drove an hour. Again. When I got there, she placed my items on the hanger- I saw my jumpsuit and behind it a veil. Foolishly assuming that she would be giving me MY clothes, I didn't take a close look at the veil. When I got home I noticed that she had given me a veil that was not mine. The next day I called and told her the problem and her thoughtful response was to call me a liar. At least 5 minutes of her gaslighting me on the phone- telling me over and over that it was the veil I dropped off and they don't have anything else in the store. My veil is a cathedral length plain soft tulle, and the one she gave me was fingertip length, crunchy tool, with a large floral decoration. After listening to her lie to me for several minutes I broke down and yelled "DO NOT LIE TO ME. THIS IS NOT MY VEIL. I HAVE PHOTOS OF ME WEARING IT." Once she heard that I would be able to provide proof, she told me she'd look for my veil and then promptly HUNG UP. I called her back and told her not to hang up on me and asked to be called back by the end of the day with an update. She very rudely said she'd call me IF they found the veil. Two days later - miracle of miracles - they "found" my actual veil. I made yet another hour-long drive to retrieve it. I got there, returned the veil that wasn't mine, and inspected the veil that she told me was mine. It was indeed my veil, but it was covered in little black hairs. I showed her and she just shrugged and said "that's the best we could do." I have no idea where the hairs would have come from at my wedding, if anything it would've been grass or dirt since our ceremony was outside. The only thing I can think is that in the four months the veil was in their care, they completely forgot about it and it was tossed on the ground where it gathered dust and the hairs. I requested that she refund me the $40 I paid for this "cleaning" and she told me they couldn't do that. I said (probably more yelled, I was v mad) "Really? It's been 4 months and you're returning it to me dirtier than when I dropped it off." And she just stared at me. If you value your clothes, your time, or your sanity AVOID THIS PLACE AT ALL COST. read more

What started out as a discrepancy between my expectation of honest, up-front pricing got personal when an employee called a queer. I had already decided that I wasn't coming back last month when I unexpectedly paid $40 for a few shirts and pants to be laundered and dry cleaned (in that order). That wasn't including the $60 I was told I owed to have patches put in 3 pairs of pants plus dry cleaning. During that visit I decided I was done and waited a few weeks to pick up my alterations. Earlier today I paid and the employee remembered me from my last visit. She pointed out that their tailor does an excellent job. I looked and absolutely agreed that the patches on my split rear pockets we're almost unnoticeable. My issue with them was that they didn't communicate pricing upfront. Whatever. She didn't care. I went home and checked out everything as I was hanging it in my closet. I paid for 4 patches for 3 slacks, which didn't make sense. I decided to do back later that day to get more information or a refund. The same lady was there and when she couldn't find the fourth patch she decided to call the tailor. During the conversation in Korean one word stood out: "queer." I don't speak Korean, so I asked her if I heard that right or if there was a word in Korean that I didn't know (I don't speak Korean, but "queer" is universal). She said, "yes, he speaks Korean and he said to give you back the twelve dollars because it's not worth his time." Refund. Check. Fuck you. Bye, Felecia! read more

Vinings Cleaner - Laundry Services Near Me - Atlanta, Georgia

Used them for 2 years without issue but they lost a $500 duvet and refuse to even recognize the possibility that it could be their fault. Receipts are not itemized which in hindsight was a red flag that we should have picked up on. And so when their computer system itemization at pick up doesn't show your item... you have no original record of what was handed over. Beware especially with valuable items. read more

The woman at the front is HORRIBLE .. let's just be honest , I even told her I can bring my clothes in and I just needed her to let me know if it's salvageable and she declined smh ... It wasn't hard, literally a simple ask.. I will never return. VERY RACIST ! read more

I was a customer here for 13 years and always had a good experience. Granted I don't have a huge need for dry cleaning, but I've had many alterations done here over the years. The new person is slippery and insanely rude. When asked about price, she dodged direct questions and tricked me into a lesser service by making it seem like I would save a bunch of money. When I picked up my items I was shocked at the price. I called her out on it and she twisted it around, kept saying "I never said that" and called me a liar. I paid the bill just to get away from her. I wore one of the items for the first time this week and the whole hem fell out of it almost immediately. I brought it back and asked her to fix it and she wanted to charge me full price!! Never again. That lunatic is impossible to deal with. read more

In my experience, this is the only dry cleaner that does not take inventory at the time of drop off. They also do not advertise their services/prices. If you HAVE to use them, ensure you cover all of this up front. Additionally, they will keep the itemizations once you pick up. Ask for those as well. Serious lack of transparency! read more

The absolute WORST experience I have ever had at a dry cleaners. Used them for my wedding dress and they gave me a price before I dropped off dress and then added almost $100 more when I went to pick it up. Horrible customer service when I asked about the price increase and if they would honor the initial price they gave. They would not and the dress is still not perfectly clean. Do not use this company for any dry cleaning read more

I've been using this dry cleaner since April and they're fantastic. It's always the same woman when I go in and she now no longer asks me for my name. She is so pleasant and gets my things cleaned so fast! The prices are reasonable and the service is top notch. Highly recommended! read more

Dropped off 2 suits and a blazer at 8:39 am on 7/6/2018. Made clear to the clerk that I would be picking up at 7 am on 7/9/2018. It is now 7:20 and the store is not open. I guess I will go to work blazerless. Do not trust this company with time sensitive dry cleaning. read more

Do not come here. I brought a bridesmaids dress to be hemmed and they completely messed it up. I asked for the dress to be touching the floor and they hemmed it too short so that my feet are completely showing. Obviously fabric can't be added back so I asked for my money back ($45) and the best they could offer was $10 back. So I am still paying $35 to wear a dress that was over $200 that this place ruined. I now have to buy shorter shoes that will be different from every other person in the wedding. Horrible customer service, don't come here if you like your clothes to fit right. read more