This has been my favorite location that I have lived in Franklin. Ease of access to all of my…read morefriends and activities, beautiful views from my balcony and friendly neighbors. The best part is the pool! I also love the interior of the loft building so nice and clean looking with the white doors and hardwood floors.

Don't know yet. The website is terrible. Pictures are total advertisement with no information…read more I don't need to see a smiling girl. I need info about plans. Parking. Amenities. Prices. Available units. Map. Commutes. A simple phone number would be a great help.

Don did an outstanding job on my shower leak and grouting. I hope he will stay with us for many…read moreyears!! Such a nice man, too. Hannah

Great place to live. Mary and Kristy are so helpful and do a wonderful job communicating what's…read moregoing on here and in the community. The location is unbeatable with easy walks to downtown shops and restaurant, as well as, The Factory and Farmer's Market.

Perfect area and complex! Close to everything, but not in the middle of buildings! Lovely horse…read morefarm across from the complex and beautiful golf course to the side. Leasing office and maintenance are top notch. Love it here!

Ask for Kelvin! He is my leasing agent and is quick with follow ups to phone calls/emails. Always…read moreavailable whenever coming in the leasing office. He is always at resident events, making them actually enjoyable.. Kevin (also a leasing, agent), has been efficiently effective, professional, and available. The property is beautifully taken care of, safe and quiet. Also, it has events for true interaction with other successful residents of diverse ages, and ethnicity.

I moved to Avenida Cool Springs five months ago. It is the perfect place for me. It is an over 55…read moreActive Community, featuring very attractive units. There are so many activities, your big decision is how to spend your day. Do you prefer, Chair Yoga, Lectures, Discussion Groups, Happy Hour, Water Aerobics, or Water Volleyball. All activities are included in your rate, and Continental Breakfast is included.. We are a wonderful community of caring residents, and our staff is creative and dedicated to making every day a Great day.

From the owner: 55+ Senior Living in the heart of Franklin, Tennessee, at the former WAKM radio site, we at Avenida…read moreCool Springs do things a little differently. We celebrate your past while providing you with a fresh, new lifestyle to reimagine your future. Our inspiring senior apartment community is tailor-made for anyone 55 and better seeking a maintenance-free, service-enriched lifestyle.

The worst place to live in Franklin. Management is absolutely terrible and hit you with insane fees…read morewhen you try to move out.

Danielle is the best. She is great to work with. She is one of the main reasons I moved into this…read moreapartment complex. The apartments are clean and well kept. I am so happy here

I have had the most amazing experience working with Haley, McKenna and team. I moved from out of…read morestate and they have been amazing to work with now that I am moved in and settling. Haley scheduled a walk through of this site while under construction when I visited for one day and has answered all of my questions along the way via phone call, text or email. The amenities are fantastic, the apartments are gorgeous, the location is perfect with lots of shops around the community (doesn't hurt that I am a mile from work.) The staff shows that they really care about the happiness of their tenants. Love love love my new home!!! Thanks for everything Haley, McKenna and team!!

Just moved in not too long ago! The amenities are amazing like the 2 story gym, sauna and game…read moreareas plus it's so walkable. Anything having to do with your unit is taken care of with great customer service. Had a maintenance guy named Tyler come in and fix my water heater and dryer rather quickly. Thanks for the help Tyler.

My apartment has roaches. Had to break my lease and move out. I have never experienced bugs like…read morethis in any apartment, truly was a terrible experience.

Many cons for this place. Management is awful. If you can actually get someone on the phone its a…read moremiracle. The birds that have built nests in the hallways that they do nothing about. The disgusting walkways to your apartment are covered in trash liquids, trash, and bird shit. They want residents to leave trash outside your door and pickup is every night. Convenient until the birds get into it. They charge you $300 to have a childs birthday party in the clubhouse. The pool is open 24/7 which leads to loud pool attendees well drunk and blasting music. Definitely would not recommend if look for peace and cleanliness.

When I was sold on the place 3 yrs ago, they had a hot tub that was broken, that they promised to…read morefix, and coconut water in the fridge for guests. I facetiously told my sales person that i'll sign the lease if they fix the hot tub and keep the coconut water coming. A week after move-in, they had the hot tub filled in and stopped providing the coconut water :( I've been here for 3 years and still think that even though it's a higher price point overall, it's still the best bang for your buck online this bustling area, right on the highway to Nashville. The Maintenance has always been very good and they clean their campus well. Not a lot of negatives! Well there's one big one. It's a big corporation. There's nuances that become inconvenient where you as a resident are pushed into a situation that is terrible inconvenient, but it "can't be helped because it's policy and they would need the vice president's approval to make an exception." There's this McDonalds minimum wage vibe of, "I can't do anything because that's corporate policy" with little incentive to fight that fight for you...so everything can potentially be a fight just to get them to say *something* to corporate. And I have always won the fight...with a lot of effort on my part. They just don't have an incentive to ask on your behalf. It's a bit shameful. One example, I renewed my lease, so my autopay didn't continue and I went thru a divorce and had to change my payment information in the system anyways. I actually took proactive action in the system, but some nuance didn't allow the change to register appropriately (there was 2 places to put the payment information for autopay and only one was the 'right' place). I didn't get any notification of this beforehand and so my payment didn't happen. I incurred fees which they refused to fight the bank for, or absorb, even though it's because of their sh1tty system and policy (all they had to do is call the bank and ask them to reverse the charge as a courtesy. I do it all the time with my own personal bank!). I had to deal with this headache and actually had their financial rep make sure to walk me through what had to be done before the 2nd month payment on the new lease came around and we experienced a repeat. Guess what? Their system didn't register my data appropriately and it happened 2 months in a row. Because of this, their policy is to shut off my ability to autopay, forcing me to have to pay for multiple cashier's checks each month in addition to rent, and hand-deliver those checks to them. Extra cost and terribly inconvenient! They even told me that there wasn't anything they could do to restore my autopay access, even though it was their dumb system's fault, unless the VP of the company approves the exception, which I was told wouldn't happen. I fought back, threatening to move out at the same time and, guess what? They restored my access. See this crap happens because of the lack of flexibility due to rigid corporate oversight. Yuck. But I do recommend this place still if you're willing to put up with the corporate crap. I'm still living here and have experienced a fairly noiseless, drama-free stay for all of these years. The amenities are nice too!

I've lived in this apartment for two years and while it's had a few positives--like the outdoors…read moreand self serve car wash- I ultimately decided to move due to ongoing quality-of-life issues. The building itself is older, which comes with expected wear and tear, but what really affected my experience was how the shared amenities were used. It often felt like there was a lack of structure or enforcement around community rules. For example, the tennis courts were regularly used for soccer games, the gym area became a play zone for unsupervised children, and racquetball courts were frequently inaccessible because they were being used for purposes other than intended. In several units, residents appear to run informal daycares, which meant heavy hallway traffic, constant noise, and toys or bikes left in common areas. While I respect everyone's right to use their space, it often felt like the property management didn't maintain balance between private use and shared community living. This might not be a deal-breaker for everyone, but if you're looking for a peaceful, organized apartment community with reliable amenity access, this may not be the right fit.

We've been here 2 plus years now. Love the staff!!! The amenities are great, especially the indoor…read moresaltwater pool and exercise facilities. Also has a good outdoor pool and grilling area. Maintenance technicians are very friendly and good at they're working.

Drainage issue that caused mold , was handled as if it was common in TN. Rent went up 800 so we…read morewould leave. So convenient.