It was a little pricey but it was really clean and had a good experience. All machines worked and…read morehad no issues.

I'm doing laundry for many years here i find it very clean !!!…read morePray is doing a great job here i love the way she speak to customer

Super friendly staff and service thus far. I'm awaiting my last dry cleaning order which numerous…read morestaff stated were delayed due to weather conditions. I didn't realize they outsourced the dry cleaning. Not an issue but it's puzzling how the link that was sent to my mother's phone said the items were ready for pick-up at the store. The staff said it should come today and that they'd call when our coats arrived. This is my mother's third time using their services. However, 1st time experiencing such delays. I hope they collect our winter coats soon. It's really cold out! I'll send an update shortly.

From the owner: We here at Tip-Top Laundry wash our customers clothing as if they are our own clothes. Customers…read moreclothing is handle with extra care. We thank you for trusting us with your clothes.

Horrible LAUNDROMAT!!! I've been getting my clothes washed there the past 2 years and never had an…read moreissue until the past few weeks i've been dropping off my clothes and when i pick them up there is bleach or color splatters on my clothes. Have trusted this laundromat for 2 years never had an issue and thought i could still trust them but clearly not never coming back here again!

This is a terrible laundromat. The staff are incredibly rude and nosy. The dryers are set to the…read morelowest possible heat setting in order to force you to pay for longer drying cycles.

I went to this laundromat once to give my drop off. And the lady Tania was very rude to me. She…read morecalled me a madarchod and started cursing me out in bangla when I kindly asked her a simple question.

I must say all the staff here are great but Tania takes the cake! She is very attentive and…read moreefficient. I normally do laundry drop off and pick up and when I say the first time I got the clothes back they were folded so neatly I was too stunned to speak. This laundromat will be my go to place.

I came on 4/16 at 8:20pm. I would give 0 stars if I could. I put $20 into the machine because their…read morelaundry machines are super expensive and the bill breaker ate my $20. Then when I went to get the employee working the counter, he ignored me. Eventually, I got his attention and he responded with "that ain't got nothing to do with me", repeating that a few times. Eventually, he pointed at a customer complaint number. Then I started to walk away and he started to follow me, alternating between saying "that ain't got nothing to do with me" and "it says ready to accept bill, how do I know you put in $20". Like dude I get it, you don't need to follow me around, I already am spending $40 since your machine stole $20.

Honestly it is decently good laundromat.Most of the staff is great with the costumers and are…read moregenerally helpful.The machines are good and moderately priced especially for the area But I don't recommend using the arcade or the coin pushers but I don't really blame them thats really it.Its a great place to do your laundry also the offer drop off and folding services which are great

I actually drop my laundry off elsewhere for wash and fold because the people there know exactly…read morewho I am and how I like my clothes BUT being that every laundromat likes to charge $8 a pop to wash my 4 blankets (and $8 is all I spend to wash and dry for everything not per piece) I come here and do it myself. The last time was around 6am and I have to say that's really the best time to come here. It's empty at that point and the attendant is usually cleaning at that time and you have your pick of baskets, washers and dryers. No mad scramble for a cart or a machine and that's just how I like it. I do wish that the machines also took coins along with it's current feature of taking the laundry card just because I have loads of coins on me - usually enough to do laundry - and I can't actually add it to the laundry card without turning it into a paper bill first. The laundry card machine takes bills and card. I've only ever used cash because I don't trust it with my card info. You never know where a skimmer may be lurking. All in all, if you're looking for a 24 hour laundromat to wash your linens or clothes, come here. You shouldn't be disappointed.

Staff is okay , if your not Guyanese they will not acknowledge you, dryers do not work as great ,…read moremachines always dirty, parking is a joke there , the staff holds parking for their family to go grocery shopping the card machine is a good idea but is a pain in the a$$ to refill

Wonderful laundromat! I've been coming here for years and this is my go-to spot. They're very nice…read moreand knowledgeable!

Its one of the neighborhood laundromat. They are open 730 am to 10 pm. They are not on time with…read moretheir openings and closings. Nice people are working here. At least drop off services are cheaper than M&B LAUNDROMAT a couple of blocks down. Here they charge 0.70 cents a pound. The other place is .90 cents!!! Thats a huge difference. 30 pounds of clothes can be $6 difference. My only concern i came here last night at 9:23 pm, they were closed to pick up my laundry. So, if you have a rush or need your clothes, pick them up early. Ps pleasant service, extremely nice people!

Great laundry place good service…read more A bit far but worth it I will recommend to anyone to drop clothes here

On Jan 30 2024 I was denied entry to Family Laundromat at 138-63 Queens Blvd, Jamaica, NY 11435, +1…read more718 526 6201because they would not allow me, a disabled person with a professionally trained, medically necessary and clearly marked service dog to enter the premises. I told them that the Americans with Disabilities Act requires them to admit me with my service dog. They physically barred me from entry nonetheless, because "some of their customer" might not like it. If you are a person with a disability who has a similar experience with Family Laundromat, please leave a record of it here so that others can establish a pattern of behavior. Business owners like this feel free to flaunt the law because the supposed watchdog agencies will do nothing, even when you file a well-documented complaint. Also, if you are a disabled person trying to establish a pattern of behavior, feel free to reach out and I will happily support you by attesting to my similar experience. Thirdly, whether you are a disabled person or not, please consider whether the actions on the part of Family Laundromat reflect your values. If not, consider frequenting a business that does. Nothing changes until people join together to insist on it. No one else is going to protect us from discrimination and illegal exclusion that makes an already challenging life even more difficult. The ADA was written to prohibit discriminatory and illegal actions like those committed by Family Laundromat. Please support disabled people and help encourage businesses that just don't care to do better.

5 hours after my laundry was delivered, I received a "UR very hot" text from the driver. Very…read moreunprofessional. I blocked the number. While I appreciated the promptness of my pick-up and delivery and all of my laundry appears to be accounted for and cleaned, I will continue to look for laundry delivery services elsewhere.

We used this service here over the course of about 5 months while my fiancé was pregnant and…read moreeverything seemed to be fine until the last drop off. The clothes come folded and seemed to be all there so we assumed everything was fine to put away. As we were unpacking the first bag gave a bad smell of some sort of animal that we thought was a cat , the top of the bag was a hooded sweatshirt that had the same smell, I went through the bag to smell the clothes which seemed to be shielded from the now ruined hood, after a few days my fiancé was searching for something to throw on and she grabbed the black hood in the picture and noticed the stain which smells like animal vomit. I immediately texted the guy and he got defensive. I left it alone just thinking to myself I won't use the service any longer . But days later is the tip of The iceberg when I grabbed a towel out of the linen closet and had the same smell on a 2 towels. After texting the guy he said he was going to call the police because it was harassment on a Sunday and denied everything and never offered any resolution to this debacle. He's a scam