I recently saw Julie, N.P. for a Botox touch-up and a lip enhancement to help with unevenness in my…read moretop lip. I was extremely impressed with the results. Julie was so kind and caring throughout the entire process and answered all of my (many) skincare questions. I felt super comfortable the whole time, which is important in an appointment like this. To top off the whole experience, The Skin Center's new Westlake location is beautiful, clean, and relaxing.

Loved it here I would like to return for my treatments. I…read morewill be going back for dysport

No. At least, NO for me. I had disappointing experience. I…read morefeel bad that it's a first review and it's a negative review... But, I wasn't happy with my experience. Let's start from the beginning. I got the certificate from the fundraiser; it was worth 100$. I knew this spa from Brecksville location which I didn't like either. I thought that I will give a try for the second time so I booked the appointment. When I called, I specifically asked about facials. The front lady said 3 options and I chose Vitamin C facial- 125$. Now, let's stop for a moment. What do you understand by word "facial"? When I think about a facial, I imagine cleansing, opening pores, massage, serum or mask and at least 45-60 minutes experience. Again, this is how I understand a word "facial" or what I had received in the past. I came to the spa that was located in the plaza. The place was clean, modern and elegant. However, the vibe of the place was cold and unfriendly. No one greeted me, no one noticed me- I took papers on my own and started fill out. Next, my Aesthitician or maybe I should call her a technician called me and we left to the room. The lady, Shawna, was nice and talkative. She told me to lay down but said that I could stay in the sweater bc the facial was just for the face. The beginning of the facial was cleansing. I need to admit the product that Shawna used was enjoyable and soft. After the cleansing, the lady put Vitamic C mask (she called it a mask). I had the mask for 10 min. I just lied there in the silence with the music in the background. The mask had tingling effect. After 10 min, Shawna removed the mask; however, she never changed the gloves so I still had unpleasant tingling while she put cream and serum on my face. Then, she said: "we are done". Yeaaa... 18 min total... and I was lighter on 125$ lol. Ok, so why was I dissatisfied? First, it wasn't facial but acid treatment- my face was swollen all day and next day too. I wasn't prepared for it and nobody even explained that the facial was actually acid procedure. Def ask questions before coming to any service, otherwise you will be disappointed. Second, all what Shawna did it was application of the product... I could do this at home! She didn't do anything that I couldn't perform by myself. The last one was time. This procedure and experience wasn't worth 125$ for 20 min. Nope. I had better experience for less money and longer time. And now, I still need a facial because I hadn't received it. I put two stars for the interior and friendly aesthetician. One tip- if it happens that you will visit this place, check in on yelp and you will get 10$. However, I do not recommend this place or any of their locations. It was my second time and 2nd time disappointed. Response to the business owner: Thank you for you comment. The first time, I visited the spa in 2018, so it was 2 years ago. Between 2018 and now, I went to so many places that it's hard to remember all. And yes, I had never returned. But this time, my bf bought me a coupon at the fundraising, so I decided to check out this location. The problem is that the services that your spa offers don't say exactly what people will get. I was misled by the lady on the phone when I booked the facial. I asked specifically about the facial, nothing medical, but just a simple facial. She had never mentioned about time frame or that "the facial" was actually acid treatment. And, I believe that those two are two different procedures. The first time when I came, I had 2 stimulating facials, what actually happened to be mechanical facials or facials done by the machine. Then, I was misled by the name too. I regularly go to all kind of places, and I do have what to compare with. Plus, I'm yelping since 2012 and I know how hard is to find a good place for the service or to get a decent food. I write honest reviews about my subjective opinion with objective observations. These reviews help people to decide where they want to go and what experience they may get. In all my reviews, I state my final opinion if I would recommend the place to someone or not. I didn't say nothing negative about the technicians that were nice the first time and the second time. The same with the interior, it was elegant and modern. However, the atmosphere wasn't friendly same as your comment back to me. In the end, I did not sign any policies that would say something about taking and posting the pictures.

I've been coming to this location for at least 4 years. It's always clean and the staff is always…read moreso friendly. I love that they send reminder texts when your appointment is coming up. I've been with Hannah for the last 2 years and honestly she's the best! My Brazilian wax takes less than 9 minutes and she has always made me feel comfortable. Highly recommend!

I always get my eyebrows done here and love it, however I got them done today and they are…read morehorrible. It was just a cleanup and she changed the shape of the right eyebrow making it shorter than normal, and not cleaning underneath all the way, while she did clean underneath on the left. So my left is arched like normal, while the right is straight, wide, and ends at the corner of my eye while the left extends a pinky width past my eye. While Miarra was nice the quality was not up to par with what I have received before.

Great experience from the minute you walk in the door to excellent massages and after massage…read morerelaxation room and shower. Kelly- excellent, pleasant and personable receptionist Mackenzie- incredible for facial and massage Ashley- incredibly strong hands for those tougher aches. Alana- gentle massager Mary- what a great personality. She is such a passionate owner! I've been a member for over a year and will continue to be. My husband loves it too and everyone deserves some R&R!

Very unfortunate experience for my husband. I'm grateful that I did not have the same experience…read morewhen we visited this Spavia. Due to the nature of what happened at Spavia in Strongsville, Ohio, my husband does not wish to revisit the details and asked that I write this review on his behalf. At first, the owners/managers of this establishment seemed genuinely concerned. They even asked that he send his experience to them in writing, since he was too upset to express it in person at the time. We were hopeful and did so--almost a month ago--but to date, we've received no reply from them. Regarding, his experience. We had hoped to write an updated, more positive review based on their stated desire to "make it right." Sadly, we cannot. Below is the review sent to the owners/managers about a month ago. Please read on and judge for yourselves. My husband and I had our first visit to Spavia last month in Dublin, Ohio, where he received an outstanding salt stone massage. Since we live in Cleveland, he was looking forward to having a similar experience at the Spavia in Strongsville. Unfortunately, this visit was the complete opposite -- truly awful for him. Based on his provider, Ashley's reviews, it's clear his experience with her, wasn't due to her lack of skill or knowledge, but rather her lack of enthusiasm and unwillingness to perform the service with care. Making his 60 minutes session grueling and very uncomfortable. Far below Spavia's standards. From an excessively long and overly oily scalp effleurage "rub." It could hardly be called a scalp "massage." To the poor use of the stones, it was absolutely apparent that Ashley performed the "whole" service begrudgingly. After spending over $200, including tip, my husband left feeling stressed instead of relaxed. Maybe she was having an off day, but for an establishment like Spavia -- especially at this price point -- the service was totally uncomfortable & unacceptable. To say the least. I'm writing this review on his behalf, as it was such a disappointing and demeaning experience that he prefers not to relive it. To their credit, the managers immediately expressed concern and offered to "make things right." Since he was unable to explain his level of disappointment at that time, the managers advised him to write this review. Which we sincerely appreciate. We only wish the experience itself had reflected the high standard Spavia is known for.

This marks my 4th time at this location and I love it!!! The estheticians are so nice and help you…read moredecide which facial would benefit you the best for your current situation and what you want to accomplish. At the end of my facial, they usually also give you advice on how to care for your skin, what order to use products, and how to keep maintaining your skin health. I have tried every facial (except the one for men) and all of them have benefited me! I think this is the perfect place to treat yourself without breaking the bank, it's always around $70-80 with tip and is always $50-150 cheaper than other facials I have seen around. I can't wait to be back to treat myself again!!

I came in and had my brows waxed, and brows & lashes tinted by Lauren S! I have very naturally…read morelight blonde hair and I am always hesitant to have my eyebrows died because it is hard to get the right shade (and I have had bad experiences in the past). Lauren knew exactly what shade to do and asked me every step of the way about the color choice and let me view it. We decided to put the tint on a little longer to make sure I loved the shade of my brows! She is so kind and cleanly with her services! With my Lashes, she didn't get ANY tiny in my eye and it was a pain free, relaxing experience! I have been to Oasis twice to keep up with my service and I will be back again to see Lauren! The space is also decorated so cute and modern. They have shelves with products as well! I definitely recommend booking a service here!

Wow this place is top notch, the real deal, BEST facial I've ever had!!! I have tried many…read moredifferent places in the Lakewood/Cle area and nothing compared to the facial I received here. Bailey is seriously amazing and spent time getting to know my skincare needs and she delivered. I love that they use all clean and organic products that smell soooo good!!! I felt like a new person when I left. My skin was glowing and felt so soft and clean. She helped let me know what product would be good to use on my face at home since I can't come in regularly for a facial. I will 100% be back for another facial with Bailey. If you are looking for a new skincare spa, look no further. Book the appointment. I promise you won't regret it. I would give them 10 stars if I could. :)

Custom Holistic Facial What a magical treatment. Thank you…read moreAmanda for this unforgettable experience

Rosa is fantastic! I was able to stop all medications for rosacea with 3 sessions. I cannot say…read moreenough about Rosa's care, patience and attention to detail.

Rosa has helped me with all my skin care needs. Her knowledge and advanced techniques are the best…read morearound! From light treatments to facial massage, you will not find a better and more professional place!

Sarah Michalak, P.A., was very welcoming and caring during my initial visit. She made me feel at…read moreease and was very thorough with explaining what she was doing and seeing through the assessment. Her assistant, Vicki (?) was also an effective listener and very pleasant. Facilities were clean and comfortable and the front desk staff were kind and welcoming. All around, a great visit.

This place was great. I saw a very nice doctor and didn't have to wait. He solved my problems in…read moreone short visit. I expected to pay more for the removal of two warts on my face but I only paid for a small office visit. The people at the front desk and an aide were very nice and professional. They sure have a repeat customer in me. I would give six stars if I could. I'll be back.