I went to Vio Med Spa to get my first Hydrafacial because I've been wanting to do it for awhile…read more I've been waiting for a good time to get it because they are a little pricey, but they posted an ad on instagram that they had a few spots to get a hydrafacial for about $170. When I first walked in, the receptionist and the aesthetician, Meg, that was doing my facial were waiting at the front desk for me. They were really friendly, and Meg walked me to my room. She asked a lot of good questions and gave me a lot of good tips and reminders about my skin. During the facial, Meg was extremely sweet and we got to know each other a little. The facial felt really good and she also dermaplaned my skin to get rid of all the dead skin. I've always heard that hydrafacials were the best way to keep up with younger looking skin if you get them regularily starting in your 20s so I definitely would recommend if you are looking for a great place to get any type of facial. Also, Meg was absolutely amazing!

I had been a customer going 3/4 times a year along with a few of my friends. Didn't miss any…read moreappointments. Even did their stupid Vio spa member program a few times. Anyway I made an appointment yesterday afternoon. The person had plenty of open appointments so wasn't like I took up a spot otherwise would be filled. My sister had unexpectedly had emergency surgery and I called this morning to reschedule so I could be with her. They told me that their "cancellation fee" is actually more a "rescheduling fee" . They said they would not apply the $50 to a rescheduled visit I would just be out the money. No exception. I explained I was a regular client and had something unexpected arise . They did not care. I said fine I would go to not lose the $50 but would get like 1 unit of something and never be back and make sure all my friends knew what happened as well. The woman got an attitude said I was making "threats" and said she would not allow me to go in and do the minimum. and in fact I would now have a $300 minimum if I kept the appointment. There was no minimum before so apparently this manager was just making up policies in the fly to rip me off. So out $50 or out $300 and miss out on being with my sister. So shady and nasty. Thievery really. I just made it yesterday afternoon so it's not like I even had time for a 24 hour notice. What the heck is that? Inflexible policies like that lose customers. It becomes apparent they are just trying to get as much money as they can from you and couldn't care less about being fair. No wonder they have such bad reviews in line and high staff turnover. Avoid this place friends. No compassion. They just want to rip you off anyway they can. Sad. American greed knows no bounds. Look forward to the day they cki

First time doing Bro-Tox and got a little extra with a diamond tuck (they call it a diamond glow)…read morewith Ashley and Kassie. First of all, I hate needles. Second of all, it was worth it. I'm sure the gals sensed my anxiety and they made it a very relaxing experience. Place was really clean and classy. Service was very casual and non-intimidating. I got the work done right before I attended a wedding with some friends in California and the compliments I received at the reception was a testament to the good job this med spa did. My recommendation? Don't go for the cheapest game in town. Lots of budget skin clinics out there. Invest in a quality, honest service , like the gals at Grace B and you won't be disappointed.

Unfortunately, I would not recommend this business to anybody. I understand cancellation policies,…read moreand I am never one to flake on an appointment. However, I had a last-minute work trip come up and had to get some vaccines prior to my travel. When I called 24 hours prior to my appt (after Labor Day weekend) to check if it would be safe for me to still get Botox, I was advised that I should not get Botox within one week of the vaccines. I asked to reschedule my appointment and was advised that I would be charged $125 cancellation fee. I feel that not only is the fee exorbitant, given that I was trying to reschedule based on their advice, NOT cancel; and it is unclear that reschedules fall under the cancellation policy which reads: " Appointments must be cancelled 3 business days in advance. If you do not cancel within 3 business days, you will be charged a cancellation fee. Cancellation fees are based on the service. If you need to reschedule, you can do so by phone. Email and social media messages are not acceptable." I even asked if I could get a different service done in lieu of Botox but was advised only the injector was working on the day of my appointment. I will not be back and cannot recommend this business to anyone else.

I recently saw Julie, N.P. for a Botox touch-up and a lip enhancement to help with unevenness in my…read moretop lip. I was extremely impressed with the results. Julie was so kind and caring throughout the entire process and answered all of my (many) skincare questions. I felt super comfortable the whole time, which is important in an appointment like this. To top off the whole experience, The Skin Center's new Westlake location is beautiful, clean, and relaxing.

If Aquamarine Spa bottled whatever magic they have in that building, I'd buy it by the gallon. This…read moreplace is that good. The moment I walk in, my stress evaporates like it owes me money. It smells amazing, it's spotless, and everyone there treats you like your only job in life is to relax. The vibe alone could lower my blood pressure. Their massages? Incredible. Their facials? Unreal. I walk out of my facial looking like someone upgraded my skin from "tired adult" to "dewy goddess." It's the kind of glow that makes people ask if I'm drinking more water (I'm not, it's just Aquamarine Spa). Now let's talk about Lina, the eyebrow-threading queen. This woman is an artist. A magician. A national treasure. I am a complete wimp with pain -- a full-grown adult who needs mental preparation for a papercut -- and Lina somehow makes eyebrow threading feel totally manageable. She works with me, checks in constantly, and still gives me the best brows I've ever had. She deserves a trophy, a parade, and maybe a day named after her. I walk in hunched over and frazzled, and I walk out relaxed, glowing, and with eyebrows that could land a modeling contract. If you're thinking about booking: the answer is yes. Treat yourself. Let Aquamarine Spa fix your life one service at a time.

My current waxing spa decided to move it was too long a distance. I tried two places and I wasn't…read morehappy. Along with doing a great job at thier profession, I want personality and a clean facility. When I walked into Aquamarine Spa it was a very clean and welcoming spa. I was greeted warmly and had a seat. I booked a eyebrow wax & tint and lip wax with Allie. She is perfect. Friendly and everything went great. She made a suggestion on the eyebrow tint and it was perfect. They offer many services and have a reward system. Stop by this charming soa, you won't be disappointed.

The first time I had a facial here it was excellent. The technician did not speak English but that…read moredidn't stop her from doing a great job. I purchased another Groupon for my bestie and we went together. The owner, Anna was the only person there to serve us. What made her think that giving two facials at the same time was a good idea? Maybe because we are two black women, I don't know but I doubt she would have made anyone else wait in a cold room while she did one step on one client and then finally service the other client. One esthetician serving two people at the same time is ridiculous!. Maybe she made extra money that day but she lost two clients who wanted to be regular clients. I will never go back here again. I will not recommend this place to anyone. Good luck to you! How often do you treat clients with such little regard?

Very kind and helpful. Great products. One of the only places that has shiseido cosmetics as well…read moreas the skin care products.

I love this place!!!!! Years ago, I had a bad experience with a chain facial place, so I was…read morehesitant to try again, but I really wanted nice skin for my wedding. I contacted McKenna via Instagram and she was so nice and reassuring. I loved during my first appointment, she walked me through exactly what the process was like. It was seriously the most relaxed I've ever felt! I bought all the products she suggested, and now my skin is better than ever before! She is so so knowledgeable and takes interest in you as a person, which is so nice and comforting. My wedding has passed, but I'm a customer for life!

I visited for the first time for a brow wax and tint. The space is warm, welcoming and very clean…read more Nicki took her time and did a fantastic job. The whole experience was enjoyable and relaxing. Given that they offer a great selection of services - I'm sure this salon will become part of my pampering routine!

Worst place ever to get your eyebrows done Maybe the…read morethreading part not so bad But they definitely can't shape it. I had let my eyebrows fully grow so they could have something to work with, And they ended up giving me a thin brow line, I also asked for lamination which seemed not done correctly it's already sticking out and horribly done. Never going back again. If you ever think about giving this place a chance just like I did, think twice and maybe ever 3 times before doing so. Wasted $100 for shitty eyebrows.

I've been here 3 times to get my eyebrows threaded. The first time was great, the second time was…read moreeh, the third time was the absolute worst eyebrow threading I've ever had in the 10+ years of getting my eyebrows threaded. Looked horrible, uneven, hurt terribly, and the women even caught my hair (on my head) in the thread and pulled it out. This place is so inconsistent, I think it was the first time this woman had ever threaded someone's eyebrows. Absolutely horrible, do not go here.

brazilian - done a zillion and this was to notch service-…read more AND I WAS ASKED TO BE A MODEL FOR A TRAINEE- She was amazzzzing! and it was " on the house"

This awesome review is looonnng overdue!!! This was my first…read moreexperience with sugaring. I prefer the Brazilian. Not only do they have an awesome sale every Halloween (or around that time) where you can save over 50% off when you purchase the bundles. The best part is that the services you buy that way never expire! I have only had one bad experience in the last 3-4 years, but that didn't affect my patronage. The vibe is classy and welcoming. Their lobby/reception area is always neat, and the cleanliness is abound. Thank you ladies!