I am incredibly disappointed with my stay here. Upon arrival, the front desk clerk was dismissive…read moreand unprofessional. When I got to my room, the door wouldn't even open all the way because it kept getting stuck on the floor. Once inside, the room conditions were completely unacceptable. There was gross grime caked onto the shower surface, and the bottom of the tub was so slick and smooth I almost slipped and fell. The TV did not work at all, the room phone was completely unplugged, and there were visible stains in the carpet. When I plugged the phone in and called the front desk to report the broken TV and the filthy shower, the same rude clerk told me there was "nothing he could do" about either issue and refused to help. To top it off, as someone with Celiac disease, I asked about breakfast options and found absolutely nothing safe for me to eat. Between the safety hazards in the shower, the lack of cleanliness, the broken amenities, and the hostile customer service, I am incredibly frustrated. If you value cleanliness, basic safety, or decent service, do yourself a favor and book somewhere else.

This place is an absolute dump. We didn't even feel safe here! Never even stayed the night. We left…read moreafter we got the room...never even unpacked. Don't do it!

My husband and I toured every central apartment building in Rochester before moving here, and Lofts…read moreat Mayo Park was by far the best overall fit for us. We were looking for a modern, spacious, and convenient place for my husband's commute to Mayo during his fellowship, and this place has checked all of our boxes and more. Apartments The floor plans are open and thoughtfully designed, with floor-to-ceiling windows that let in tons of natural light. I was initially worried about insulation during the winter, but so far we haven't felt any cold seeping in - the Andersen windows are high quality, and the combination of light-filtering and blackout shades is a nice touch. Everything feels clean and new: light wood floors (no carpet, which was not true of many of the other apartments we toured), solid cabinetry, and stainless steel appliances. Everything was spotless on move-in, which we really appreciated. Location The building sits right along the river, so every day feels like a serene getaway. You have access to many branches of the river trail, as it sits at a 3-point junction where the river splits - there are always many people walking, jogging, and biking to Mayo and around town. We love being so close to the Civic Center (just across the pedestrian bridge behind the building), especially for the Riverside concert series on Sunday evenings in the summer - this building is so close that you can even enjoy the concerts from the building's patio while grilling with friends. It's a little farther from the main downtown area (about a 5-minute longer walk to Gonda vs. other buildings that are downtown), but we actually like being slightly removed from the construction and traffic of the main downtown area. Parking downtown after 5 pm is free, so if you don't feel like walking, you can always make the short drive for dinner downtown. Management & Maintenance Working with Kevin and Anika to finalize our lease was such a pleasant experience, and maintenance requests since moving in have been handled quickly by Doug. As others have mentioned, the older negative reviews were for the previous management company (JMC). The new management company, Doro, has been excellent so far. Amenities There are only about 30 units in the building, so the community feels quiet and private. The heated underground parking garage is super convenient - since it's a smaller building, you don't have to drive up and down multiple levels, and the elevator goes straight to your floor (no separate garage elevator). The building is pet-friendly, with a pet wash station and dog treats in the lobby that my dog always happily accepts from Anika. There is a bike storage area, and a small gym - it's definitely smaller than the big apartment buildings, but most Mayo employees and spouses use the subsidized employee gym anyway (Dan Abraham Healthy Living Center), which has everything you could need. Living here has made our time in Rochester so much more enjoyable than we expected, especially coming from a big city. We always feel happy and relaxed coming home to Lofts at Mayo Park.

Highly recommend. Beautiful apartments that are well designed, good location along the river next…read moreto a walk, walking distance to downtown and Mayo Clinic Gonda/methodist.

Had a kidney transplant May 2013. I stayed at GOL for a month post transplant. I truly cannot find…read morethe words to express how wonderful this place was. People were so friendly and went out of their way to help I'm anyway possible. Amazing place to heal after a major surgery such as an organ transplant. I'm now back for a check up at Mayo and staying at GOL again. Wouldn't think of staying anywhere else. Plus the price is very very reasonable especially when you need to stay long term.

My Mom, age 85, and I stayed there 3 nights this week in order to go to the Mayo Clinic for her…read moreappts. We drove from her home in the Twin Cities. We absolutely loved the hotel and the staff: front desk, housekeeping, maintenance, breakfast crew, shuttle drivers....wow, like an extension of the clinic - all expressing concern for the guests at the hotel, down to earth yet still very professional. Thank you for making this such a nice experience. Everything always well-stocked and cold water bottles offered for free, coffee anytime - it really did feel like home. After my Mom's grueling 2 days of appointments, we were so happy to walk into our lovely, spacious room with the full kitchen. I hope this review helps a little for those running the hotel, keep up the great work!

Spent Nov thru Dec 25here for medical treatment it was perfect! Moved back in May 16, 26 no hot…read morewater was told it was fixed but it was hot at times. Went hospital on May 20,26 for abdominal surgery left hospital on May 26, 26 NO HOT WATER AT ALL said it was fixed again! Now they saying still no hot water till next week!!! Waiting on parts not even using overnight services! We are checking out.. It was broken and didn't bother sharing this with people with medical recovery!!!! Furious is an understatement so heads up!!! ASK GET ANSWER IN WRITING TO GUARANTEE YOU NOT SUFFERING WITH RECOVERY!! NOT LOSING MONEY!

This hotel was mid at best. However the lady that takes care of the breakfast area was awesome!…read more She made my morning, just one of those personalities that brightens a day. The room was loud, I was on the second floor next to the Skyway entrance, stay away from rooms near 205.

These hotel was impressive for what it was. This place is a great location with plenty of things to…read moredo in walking distance. Around the hotel, there's a bar, ice cream joint, gas station, fresh produce market and even a taco stand on the property, that's cool. The pool here is 24 hours and yes there's a hot tub. Certain days they have dinner which was chicken noodle soup which was honestly really great. Lobby was clean and gorgeous. I will say that the elevator and the rooms are a bit outdated. Nonetheless I enjoyed my stay and it was better than I expected. 4.5 stars