I used to love ordering from this store until I had to return something because it was damaged when…read moreit arrived. They initially refused to give a refund, offering a half-credit, and claiming they had sent photos of the item to PayPal in response to a dispute I didn't even initiate. I tried to contact them by phone, chat and email but I got no response, and this was long before the store closed for the day. Today I finally got a reply and was granted a refund, but the agent "Lexi" was extremely rude about it, saying "only so this matter can come to an end." Two hours later she made another rude response to a complaint I had made about the bad customer service at this store. Apparently she is the store's customer service department. She only came across as a bully, and if you have bought something there and are considering returning it for any reason you're better off just keeping it. Thanks to their horrible customer service, I won't be shopping at this store ever again.

I have always been super impressed with the quality of the dresses and resort wear at Mahi Gold,…read morebut the kind support and fast resolution to a shipping mishap with UPS is what has inspired this review. The quality of service was exceptional and the team worked together to ensure I received my new clothes in time for my vacation! Thank you Mahi Gold!

Such a cute store! I've never been to a stand alone LP and this one did not disappoint! AND there…read morewas a 70% off seasonal sale, what a score This shop has all the charm of the cape and plenty of a color to overwhelm the senses in a good way. Staff was super friendly and checked on us multiple times and helped us with sizing. Would recommend!

I walked in to the store and everyone was friendly and wonderful…read more Let me start with the selection was unbelievable So many sizes in every design and usually my size is difficult. Lana started helping me but everyone joined in and gave honest opinions. What i liked the most was the honesty of the opinions. Lana kept in checking in me. Seeing the dresses and if i needed other sizes. I was so torn between multiple dresses and ended up buying one i didn't even pick out for myself, Lana did! I love the clothes here because they last. Some people might think they are expensive but if the last and you wear them, then you get your moneys worth and that is so important

I visited this store twice today in Chatham, MA. I am a 62 petite woman and was dressed nicely in…read morewhite pants and a cute top with sandals. I selected 5 items to try on - there were 3 women working in the shop and were standing around talking amongst themselves. Not one of them asked if I needed a fitting room. The main woman behind the counter saw me go into the fitting room. Nobody came to check on me. When I exited the fitting room without the items - the main woman behind the counter sort of looked at me and smiled but said NOTHING. I DID find one item that I would have purchased - a very cute Z Supply dress - but there was NO WAY I was going to purchase it after this experience. I did, however, go online and purchased it to be delivered to my home in California. I liked the brands that this store carries and did like the fact that they offer free alterations but if nobody is there to assist you - then why purchase? I will not be back.

The perfect selection of "Cape friendly" clothes. I transformed into a local overnight! The quality…read morematches the prices.

I ordered online from this store a week ago, so far I have had no updates on my order. I am going…read moreto the beach at the end of next week and thought 2 weeks would be plenty of time in order for the shoes I ordered to get here, but now it has been a week since I placed the order and that does not seem to be the case. Horrible customer service, I have emailed twice and left a voicemail all for no response and an order that is apparently in limbo.

The manager is so curt and rude. She didn't even stop to address the situation going on at the…read moreregister. She just "couldn't be bothered". If I owned the store it would be time for a new face of the business. Not this woman at all.

I live in Oregon but spent summers as a kid on the Cape. I've been coming back 1-2x/yr for the past…read more5 years for weeks at a time to see my cousin. The first place I go to shop when I get here is Sundance in Chatham! LOVE LOVE LOVE the unique clothing, the colors, the layout - by color, which is how my brain works! - the music (happy and upbeat!), the value (some expensive clothing but well-made and one-of-a-kind) but mostly the the people who work there!! I've been twice in the past 2 weeks. The first time, Deb was ON IT! Welcomed me, chatted, helped me find what I liked, set me up in a dressing room, checked in on me...when I couldn't decide between 2 sweaters, she gave me the advice I needed to make the right purchase! Today when I visited, Deb was there again but with Jess. Jess was SOOOOO engaging (not to mention HILARIOUS!), helpful, kind...I mean, a store with clothes is just a store but a store with unique fun clothing and even more, people who love their work and clearly like people is an EXPERIENCE you don't want to miss! THANK YOU, Deb and Jess and Sundance - I'll be back!

Great stuff- totally not what you'll find elsewhere! Staff is super outgoing. Always feel like I'm…read moregonna get a great piece every time I'm in!

Super cute shop on main street. We actually went twice during our stay because the merch kept…read morecalling out to us. There host local designers work on their main table, making it super unique and one of kind finds. The staff is very helpful and offers guidance to everyone, including kids. I ended up getting some greeting cards because they were sentimental for our time up there and my husband, who is not into blatant souvenirs, ended up with a cool ball cap. Definitely recommend.

Magic place. Got jeans for $98 made in the USA. The minute you walk in you are welcome with unique…read morepieces. The design in the t-shirt is so perfect. Unique. love this place. Small but friendly.

SUPER cute store with a ton of trendy and stylish apparel. The price point was a little high for…read moreme, but if you're in the market for something more unique, this is definitely the store for you!

4% Charge on a $700+ order because I used a credit card. Absolute ripoff and was not broadly…read moreposted. Severely regret going here and will not be shopping here again.

Im from a suburb of nyc and I love the selection of clothes & shoes carried here! Usually where I…read morelive I can find all brands however, they had 2 shoe brands I never heard of. One 4ccceee s had a pair of sandals I loved and bought. Another Gabor which I liked their shoes also. Look around you never know what you ll find at this gem in Chatham!

I was checking out a lot of the souvenir shops to cross check pricing and selection and I think…read morethis is a fair store. Bright and well organized, lots of space to spread out and find unique goods. We ended up just getting some post cards, which were only $10 and I can frame them for far cheaper than anything else I saw. The staff was friendly and I would come back for more gifts.

Followed me around like I was going to steal something. And $54.99 for a T Shirt . And $15.99 for a…read moreshot glass. Got one nextdoor for $4.99...Same one.

Expensive, especially for a chain where the "British" clothing is mostly made in Asia. I bought a…read moreclassic cable-knit cotton pullover sweater, marked $99 and then marked down to $48.50. With the discount, I paid $40 - which I felt was great, considering what I pay from places like Land's End or LL Bean. Be smart, shop on sale, and you'll be fine. At full price? Too high. Sales gal (young) was helpful and friendly.

Great location, right on the main drag. They're a little smaller than most of the other US…read morelocations, however they still have a great selection and very friendly staff.