My husband and I went to St. Thomas in 2007, so it's been a couple years. Things may be different now than it was back then, but I figured that my two cents were worth adding. We booked the kayak/hike/snorkel trip through the mangrove cove online.
First off, the tour started an hour late due to the company's decision that the kayak/hike/snorkel and the kayak/snorkel tour were going to be combined, which was a little annoying. They said that we would get a free shirt for the wait. We were on island time. An hour was nothing. But what was six people, turned to twelve or possibly more? Yeah, the personal touch was probably lost on us.
We asked our tour guide if we should bring our camera. He announced loudly to the entire group -emphasized- that we should not take our cameras because he would take a ton for us on his digital camera (with underwater apparatus). He was on camera duty; I left it up to him.
Kayaking was fun. At times I could not hear him since the group was big and even bigger floating on the water in kayaks. He educated us on mangrove ecosystems and how important it was. Not a bad tour. We hiked and he told us some interesting facts about the plant life. Extra points for this part of the tour. Plant stories are cool.
We snorkeled and I guess there was a storm that day or something because the water was pretty cloudy. I did appreciate the life vests that they required since it was my first time snorkeling and I didn't want some scary fish frightening me into a panic. We saw a lot of fish and some kind of rubble through the murky water. Well, it wasn't that murky, but compared to the other sites we went to on the Virgin Islands, it was.
We kayak back, and I'm in a wonderful mood since I did have fun. Hubby and I are ready to jump back into the beach when we get back. But wait. Everyone is gathered back around the store where we began the tour. The importance of Mangroves is mentioned... once. The tip jar is brought up. Not only is the jar brought up, but they say things like "this is how we make a living" and "please tip us at least 15%."
Doing the math, it cost us $150 to book the tour, that would be ~$135 if everyone tipped 15% (assuming that only 12 people were in our group). I tip servers at restaurants 20% because they don't make minimum wage. I paid $150 for the tour. What am I paying for if not the tour guide? I'm sure the money goes towards mangrove preservation, but seriously, even if the guide only get $10 a head, that's like $120 for three hours! I'm not tipping 15% on top of that.
And to add insult to injury, the guide reminds everyone that he has our photos. And guess what, they cost $40 (from what I remember~my husband says it was more). For digital copies. That would have been nice to know before the tour. I figured they would charge something, and I'm sure the photos are fantastic, but I would have rather taken candid pictures with my husband using our own, thanks.
We left in a hurry. I never got my t-shirt. I'm all for capitalism, but I'm also for transparency, which this place lacked. I would recommend Homer's night snorkel (or other day trips) for a better deal and none of that weird "give us your money" vibe. read more