It's been a while since I was in this plaza. I was waiting for the burger joint to open up, so we…read moregrabbed a few pressed drinks and walked around until the restaurant was open. This Trader Joe's was clean, had fast lines, and nice employees.

This is a very new and modern Trader Joe's! It was a mostly superb experience. We went on a…read moreSunday, so they had several free samples to select from including buffalo chicken dip, queso, lemonade, wine, beer, and feta cheese. They were all incredible. Unfortunately, the first free sample lady was not friendly and rude and sassy towards us. However, every other employee we interacted with went above and beyond to be friendly and transform our experience from a trip to the store into a trip to remember! Trader Joe's hires many excellent employees who are great at their job. Spacious aisles and great selection of local and international cuisine at a great price. It's also near an Aldi, Panera, and other great stops to go after your visit!

We need to get Richmond out of the alcohol business. My apologies to the nice state employees here,…read morebut if privatization happened, this and all booze stores would be better. Capitalism and the free market, are an improvement over government enterprises. I do like the employees here, but let's be honest about the pricing. It is much higher than private liquor stores in DC and Maryland. There's no getting around that. This store does have a decent selection. During Christmas time, it's got good sets for family members. One of my aunts loves the Jack Daniels one, and each year it's different. That is pretty cool. The store is clean and organized by section. I wish the folks here well, as they are polite and helpful, but let's let the market handle this sales process.

I had a similar experience to a reviewer here. I had to contend with a discriminatory store worker…read morewho was very impolite to me and made me very uncomfortable. I have not come back to this store.

Happened 2 weeks ago. Wrote email to customercare@totalwine.com that is explaining the matter but…read moredid not get response back in 2 weeks, so i am writing here now. We experienced older lady was so rude. ID CHECK acceptable 24 hour ban- I DID NOT understand So, my boyfriend and I were at the Fairfax Total Wine location, trying to buy a bottle of wine. He was the one paying, and he showed his ID. The cashier asked mine, but mine was in the car. The cashier said they need to check everyone's ID. We completely understood.When a group of people purchase, they have to present their ID. It is the store policy that applies to all states. Truly UNDERSTANDABLE. We said we'll go grab my ID from the car, and we'll be back in 2 minutes." The store was not even busy at the time; there were only two of us, and maybe there were two more people, including her. But then the lady at the counter said something that totally threw me off - she goes, "No, NOW I CAN'T SELL IT to you for 24 HOURS." She explained it was some POLICY that if anyone doesn't have their ID, EVEN IF WE GO AND GET IT, they won't sell us alcohol for a whole day. I said okay, I'll wait outside so he can get in and collect them again." But she refused to sell it to my partner and we felt like we'd been blacklisted from the store for the entire day. We asked to see the policy but no response. WHY make us wait 24 hours for something that could've been fixed in five minutes? The entire thing felt completely unnecessary. I was just standing there, totally shocked. I've never heard of any rule like that in any store! It's not like we were trying to SNEAK AROUND WITHOUT SHOWING ID. I know there are laws around alcohol sales, and stores have to be strict, but is this 24-hour thing really a Total Wine policy? Or was she just making it up because she didn't want to deal with us? I've never run into something like this before. PS: We did not argue with the group ID check policy, but 24 hour store ban.

We shop here frequently and love the selection of wines & beers. You can find varietals from all…read moreover the world and they have a great selection of accessories too, including seasonal items. I went here to get some Rosé wine for our beach trip; a case to be exact and FYI you get 10% off if you purchase a case! I knew exactly what I wanted but immediately after I entered he store, I was greeted by a lovely gentleman with a delightful British accent. He was so charming, pleasant, and attentive. He found my wine right away, got my case for me and we had a fabulous discussion about Rosé. It doesn't get any better than that! Merci beaucoup!

I mean a great selection of everything with awesome prices! I don't do hoppy beers but the guy I…read morewas with went on and on about all the variety!!!

Lovely! Free 8 wine sampling right meow!! They have many…read morekinds of wine at great great prices:)

Needed a couple of specialty items for the 2023 Autumn/Halloween/Pumpkin Cocktail season - and the…read moreVirginia ABC Store at University Mall was the only Virginia ABC Store in the area that had a quantity of the Crop Harvest Earth Organic Spiced Pumpkin Vodka in stock! So - drove over from Haymarket to snag a bottle - along with a bottle of Bols Pumpkin Spice Liqueur (which seems to be more broadly available). Paid with Apple Pay and was on my way! #VirginiaABCStore

This is a newer one. I like the employees in here. Will be back for Christmas gift sets. Very…read morehelpful folks, and nicely organized too. Parking is a cinch. You have to go to the back of University Mall. The prices are okay. It is long past time, for Richmond to privatize liquor sales. You'll find more competitive prices, in nearby DC or Maryland. Still this works, for that occasional cold liquor. They have a large selection. Please drink responsibly, and don't drink and drive.

The store was orderly and clean and they had a wide selection of liquor. Their prices were…read morereasonable and the employee was nice as well. Will be back for future liquor needs!

Service exceeded my expectation! Needed a suggestion and the Clerk was very helpful.read more

Love this place. I drive out of my way to come here just because the employees are kind,…read moreknowledgeable and honestly just give the best advice on what to get. Every worker I have interacted with here has been amazing, they all have great customer service skills. I won't go anywhere else!

Interesting all the aisles are chained off. You walk in the door and sections are off limits…read more You can ask and have the employees get you what your looking for.....no looking around, make your decisions and be on your way ...... Liquor stores are more of let me look around and I usually walk out with much more then attended to buy... BUT NOT THIS WAY .... NO THANK YOU....