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Salem, VA

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Virginia Blood Services

5.0 (1 review)
Open 7:30 am - 3:00 pm

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11 years ago

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Mount Regis Center

Mount Regis Center

2.1
(10 reviews)
1.0 mi

Mount Regis did what they advertised, just with a mixed bag of a lot of small mistakes or screw ups…read morewith 1 alcoholic being helped. I want to Mount Regis for Medical Detox and rehab for Alcoholism. I worked, but... 1st, the clinical staff were fantastic and very supportive. I got more out of one on one sessions and small group sessions, then large group sessions. Most of the large group topics applied to coping mechanisms and trauma therapy. (Which for me helped very little) 2nd, the food was 3 star cafeteria food, processed meat (mostly chicken) and ok veggies. The cafeteria staff were great (minus 1) you will definitely form a bond with them (ask for Auntie, he will make you day...and yes it's a guy...you'll get it when you meet him) 3nd, Admission and case management. Very sub par. Grant I was there when they just extended number of patients they could hold. But, first going in went well (minus, me starting to detox while speaking with them. Nothing I of them could do about that). But trying to get information, requests in was extremely difficult. Between lack of availability of the staff in discharge planning and getting a go to the person and that person telling you go to the person you already talked to... 4th, Nursing staff, same as the administration staff, but they didn't even seem to care. They acted like, I'm here for a pay check. Overall, I went there to get help, mission accomplished. But I would recommend a smaller facility.

One of their employees driving a company owned car, ran into the back of my wife's parked vehicle…read morecausing extensive damage. Everyone at Mount Regis Center is giving me the runaround for contacting their insurance company. This is now day two, and I have yet to speak to anyone that can assist with getting my wife a rental car and speaking with an adjuster to start my claim. For a business of this magnitude, this is totally unacceptable. Frustrated in Roanoke!

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Mount Regis Center
Mount Regis Center
Mount Regis Center

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LewisGale Medical Center

LewisGale Medical Center

2.0
(56 reviews)
2.3 mi

Medical care was greatly increased by consideration of RN Sheena, who provided excellent care!! I…read morecannot recall her last name but she was assigned to the physical therapy floor (4th floor). If only others would emulate her attention to caring for the patient. Because of Sheena's care, I was discharged ahead of schedule. God Bless her. Then, there are also the physical and occupational therapists, Coltin, Iliana, and McKennzie, again wonderful! Thank you all. Cornell A. Carpenter

Review Title: Severe Medical Misdiagnosis & Violation of Rights…read moreI was brought to this ER in the middle of a life-threatening medical crisis caused by a toxic interaction between my daily Wellbutrin (bupropion), Effexor, and a standard dose of DXM. Wellbutrin is a known potent inhibitor that can cause DXM levels to spike to toxic, dissociative levels. Instead of identifying this pharmacological emergency (Serotonin Syndrome/Toxidrome), the staff dismissed my involuntary physical thrashing and confusion as "behavioral issues." I was denied a medical bed and involuntarily committed to a psych ward for over a week. While there, I was coerced into taking Olanzapine under the threat of a 2-week extension if I refused. This was a documented substance-induced episode, not a psychiatric one. The hospital's failure to screen for this well-known drug interaction led to medical trauma and a total violation of my rights. I am sharing this so others on maintenance medications know this facility may prioritize a psychiatric label over actual toxicological care.

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Television in the room
Television in the room
Private bathroom in blue ridge surgery
Private bathroom in blue ridge surgery
Private room in blue ridge surgery

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Private room in blue ridge surgery
Blue Ridge Pain Management Associates

Blue Ridge Pain Management Associates

1.6
(13 reviews)
1.0 mi

staff is incompetent. Other than at my fourth procedure, I never got instructions upon leaving…read more This last time, an ablation, they got blood all over my top and my bra strap. They were white but even strong bleach would not completely get rid of the blood stains!!

Baylor is obnoxious and self-serving. When I moved here I had to get scripts from Dr.'s back home,…read moregetting aboard local Dr.'s took months. This conversation was had with day one. These meds were hand written next to a list of current meds from local Dr.'s. And signed by myself and an assistant. Two visits later, in a room with Baylor and his team of young boys, I was informed that I was no longer able to get any help at that office. No explanation whatsoever. Needless to say I was dumbfounded. I asked and was told I never told him about the meds. He was informed not only did we discuss it, I signed a doc with a list of all meds including those. Not true he said. I asked him if he was calling me a liar and he said yes. I was furious. Then he proceeds to leave. There was more conversation. I found another Dr., asked Blueridge for my records, over two weeks later, no records. I went there the day of my appointment and they promised to get them right over. Didn't happen. After this I called to get all my records and was told to call medicopy. I received half my records. I went back to blueridge to get my records, told they would be ready on Thursday and would call me to pick them up. No call. I went in today to get the complete list. My main objective was to get the discharge and the doc with all the meds listed and signed. Not there, don't know anything and I don't know what I'm talking about. I told the lady she and I discussed the exact docs and the conversation was recorded. She didn't like that at all. She preceded to tell me I never went to get a MRI. Huh? They gave me an order and I never went. That's not true. Another blatant lie. She was called to another room, came out with more docs. I'll be darn, she was holding the MRI docs from a MRI I never had done. Did she apologize? Hell no. Not only is Baylor a blatant liar, looks like MED records follows suit. No problem, with the phone call and docs I have, it's going straight to the Medical Board. I do not, would not and will not recommend Baylor or blue ridge pain to anyone. Go at your own risk...

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Blue Ridge Pain Management Associates

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Virginia Blood Services - health - Updated July 2026

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