Why review a paint store? Because the employees provided exemplary customer service and advice that…read moreis worth an acknowledgment. I wholeheartedly echo the previous review. I visited this location to redeem a builders coupon for 2-pints of paint and to purchase a gallon of paint for a new project... what a great experience. Not only were the employees friendly, they were helpful with recommendations and transparent with pricing. For example, I had a 50% coupon and already went online for pricing so knew what expect... or so I thought. I was told (before purchase) that the store prices are different from the online purchases. I was appreciative of being made aware of this prior to making a purchase. I selected the brand, color, and paint type then he took a few minutes to mix the color according to the type I requested. Upon completion of the purchase, he boxed up my items and loaded them into my vehicle. Even better, 1-pint of paint listed on my coupon was out of stock and he took down my number to call when it became available with a free drop off at my house since this company is frequently in my neighborhood... saving me a job. I recommend this place to anyone who is undertaking a home project requiring paint!!

We have used them for years due as McCormick is a great product, but in the end it comes down to…read morecustomer service. Always friendly and ready to help. A special praise for John Facer as he educated us on the different paints we may want to use when we remodeled a house for our mother. I highly recommend them.

Visited Fredericksburg Store today (visitor from out of town visiting area), young man named Willy…read morewas the most polite/helpful employee I have ever dealt with in a box store! Directed me to exactly what I was looking for. Joyce B. Fay Medford, NJ

Terrible work experience. Was a florist here for a while. Half the crew here did nothing all day…read more The other half was some old lady who would complain that if I wasn't thinking of anything then it means I was "becoming a psychopath." 1) thats not a process that happens. 2) that us just stupid. Then she would assign me busy body work that took all of 5 minutes and usually interrupted what I was currently doing. People would steal my cell phone, call 911, then hang up and put it back in my pocket. If I had a locker they'd steal the contents inside it. Numerous times some weird kid would repeatedly tap me on my right shoulder. Then when I turned to look as the kid he'd look off and to the left, say sir 3 times, and make insane accusations. The people, and customers, here were weird and I'm glad I don't have to work here anymore.

Outstanding Service, knowledgeable representatives, wide selection, great value. Recently visited…read morethis Sherwin Williams Store (4/28/26) to get ceiling paint-I actually visited several times over the last few months to select my colors satin paint for the walls. Steve assisted me this time and I received such outstanding Service I had to write this review. He patiently listened as I rambled on with what I thought I needed. He then guided me options explaining the whys - I am so grateful. It turns out I selected a 'base' white color previously which resulted in less coverage, more paint and much more effort. Based on Steve's guidance I returned 5 gallons of previously purchased paint, purchased the ceiling and satin paint I needed - saved money on paint - and labor as the painters will now expend less effort and bill less. I am so thankful for his patience and his willingness to share his expertise and not just 'sell paint. He was courteous and professional and such a high value representative to the brand.

From the owner: Your local Sherwin-Williams Paint Store in Fredericksburg, VA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

We stopped in looking for stain for an outdoor project. We were met coming in by the district…read moremanager and then assisted by the store manager. The store was Well laid out With a ton of supplies. They had several selections available. It was organized and neat. They worked with my wife for almost an hour as she was something special. Picked up a quart for twenty plus change which is a great value. Zachary the manager as pleasant, knowledgeable and willing to help. We will return.

From the owner: Your local Sherwin-Williams Paint Store in Fredericksburg, VA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Took an Annie Sloan chalk paint class here with Pam. It was fabulous!!!!! Would highly recommend…read moretaking the class to learn all the techniques. Well worth it!!

We drove quite a distance to look at annie sloan ' s chalk paint and were disappointed that we were…read moreno greeted and helped with thier selection of annie sloan chalk paint. The owner was very nice and apologized for my experience. I will be trying thier store again in the future