Let me first start by saying if you are looking for a company to do a remodeling project, large or…read moresmall, we highly recommend calling Langley Remodeling. We had an excellent experience from start to finish.
We moved into our home nearly 9 years ago with a completely unfinished basement, and we were ready to build our dream basement. We first contacted a contractor that we had previously used and whose work we were happy with but as circumstances would have it and several months later with no progress, we parted ways with him and began our search for someone new. After scouring the internet and reading multiple reviews, we decided on our top 3 companies to interview. In the end, we decided on Langley, and we are so happy we chose them.
From the very beginning, you feel like a valued customer. They responded promptly to my initial inquiry and later that evening we were talking to UE, the president of the company, about our project. UE was very friendly, patient, and transparent about how their company works and explained in detail their process from the design to the construction. We knew what we wanted in our basement, but it was the design where we most needed direction.
When UE first came out to our house, he spent more time than any of the other contractors we had interviewed going over our project and taking measurements, photos and video of our basement. He promised one of his designers would be contacting us in a couple of weeks because they were finishing up other projects; however, Pinar, our designer, reached out to us within a week and immediately guided us, inquiring about our interests and style. She gave suggestions on how best to communicate our interests like sending her pictures and/or setting up a Pinterest board, which worked well for us. Throughout the design process, Pinar was patient, creative, and a pleasure to work with. If we had different thoughts about her rendering, she would be open to our ideas and would incorporate them into her design.
Construction began very soon after we agreed on the design and contract details. Our project manager Starlyn and assistant project manager Kenia were very professional and pleasures to work with. Starlyn was very patient with us and was at our job site practically every day making sure progress was moving along. As first-time customers and since the project was quite large, we were naturally a bit stressed about how things would go, but Starlyn was patient and understanding, and he would address all our questions or concerns as they came up. All the construction workers were Langley employees from the carpenters, plumbers, painters and electricians. We really did not interact with them too much but when we did, they too were very polite and professional. At the end of every day, my wife and I would look at the progress, and we could tell they were very skilled due to the quality in the craftsmanship.
I could keep going about how excellent our experience with Langley was, but I will let the photos of our project do the talking. Again, if you are looking for a contractor for your home improvement project, we highly recommend Langley!