Extraordinarily good customer service. Noland staff and management went out of their way to assist…read moreus during a complex bathroom kitchen remodel. We could not have asked for greater attention and care than they provided.

Lacking in product knowledge and good customer service.read more

NOTE: I worked with Moe Satari at CGM and purchased my countertops via Cabinets to Go…read more Moe was patient and effective resolving issues created after the wrong color tile was installed for the shower floor and the wrong kitchen sink was delivered to the job site (not CGM errors). Getting the sink originally specified would have delayed our project 6-8 weeks. The incorrect tile color was still great, but required a change to the countertop stone selection. Moe walked me through the CGM slab yard and helped find a countertop slab which worked with the tile in the kitchen and bath and was also an option available for Cabinets to Go clients. I love it even more than my original choice! Moe also worked with the fabrication team and CGM management to find a solution which allowed us to use the sink we had on hand vs. having to re-order. This saved time and money. When white caulk was used in the bath vs. the clear used in the kitchen, the look wasn't what I wanted given the charcoal gray stone chosen. With CGM, I experienced zero pushback and no excuses getting that error corrected promptly and properly. Too bad this approach isn't more typical of those in the construction trades! How a business addresses problems says so much about their integrity and customer service. I'd definitely use CGM for future countertop installations. It was a good experience all around.

CGM did a great job on our countertop. Excellent communication and a beautiful final product.read more

My oven doesn't work and I left two messages last week with this company to call me and i have…read moregotten no response. Today the voicemail if full. I TXTED and its a landline.. frustrating...The address shows that they are located near me. I would rather support a local business but if you dont answer the phone I have to move on and fix my oven.

Curtis showed up on time and had our dryer up and running in not time flat…read more He went beyond my expectations. I would highly recommend him if you need any appliance fixed.

Their delivery service is extraordinarily unprofessional. They will block public one way streets…read morefor 20 minutes or more, and when asked to pull into a loading area or alley so that they are not blocking the public street, they will become extremely rude and hostile. Their driver said he couldn't fit his truck into an open alleyway. Anyone that incompetent should not be a professional delivery drive.

I took my Bissel Pet Icon in for repair as per manufacturer recommendations. They called for a…read morereplacement battery. When that did not work, they called Bissel for a replacement unit. Luckily it was still under warranty. They called when the replacement unit arrived. Quick, easy and very friendly. Perhaps the cutest pup works there.

This entire process was made easy by Jack and Miranda. I had a very small project, and they took it…read moreanyway. - I am sure this project wasn't even worth their time, but they did a fantastic job. KD was able to match my existing cabinet and hardware perfectly. They sourced the granite from Classic Granite and Marble, who were also great. KD u Is an honest kitchen contractor and so plan to use them again.

We got our kitchen done by Dr. Kitchen's. We're generally happy, but the floor is uneven thanks to…read morethe contractor Dr. Kitchen's suggested. You can literally place a can on the floor and it rolls down a bit of a slope. Dr. Kitchen's isn't A+ when it comes to communicating with clients once construction has started. We had to keep calling and emailing to figure out when a specific task would be rescheduled.

I was horrified and lost faith in humanity after a recent experience that my family and I had with…read morethis company. I contacted VA Building & Remodeling recently regarding a renovation and addition to my parents house to make it accessible for my little sister, who became paralyzed several months ago. Shane and Karen came over to take a look at the house in April, and we had a good conversation although there was a pronounced lack of focus. We discussed building an approximately 100 sq ft addition to the house that could be used specially for my sister and her son since she is currently sleeping in the dining room, and remodeling the bathroom next to it to accommodate a wheelchair. There was some damage to the roof as well that had to be repaired. For these issues, they quoted an absurd price of $150,000. Since we desperately need the work done, we discussed the project further. Shane balked when we discussed a payment arrangement since the estimate came in 50% over the budget we had discussed, and he had been aware of. When we came to an impasse for funding the addition, we briefly discussed proceeding with just the roof, bathroom and hallway remodel. When I mentioned our original budget, Shane told me, verbatim, that the $100,000 project "wasn't worth it" for him because he was "having a banner year". The project, as a reminder, was to make my parents house-- both on social security-- more accessible for my paraplegic little sister and her four year old son. On principles of ethics and basic humanity, I would avoid this company at all costs. I understand they're not running a charity, but to be so dismissive, inflexible and inhumane as Shane treated this project and my family is inexcusable. If you're as outraged as I was about this situation, show them the only place it seems to matter-- their company checking account, and take your business elsewhere.

I have been looking at inspiration photos on Houzz for months... Each time I've tried contacting a…read morecompany to get info on their project (tile type, vanity manufacturer, etc) I have been completely ignored..... (Which is fair, I'm just burning their time).... I messaged these folks to ask about a tile, and within MINUTES they responded and were happy to help. I am in California, so cannot use them for my project, but if they are as prompt and courteous during a job as they were to me, you'll have a wonderful project on your hands! Thank you being being generous with your time and information.

Jeff and his team have been doing a great job for us for more than 2 decades. Very very…read moreknowledgeable, and honest. Have purchased some jewelry there, have sold some jewelry there, and have had some appraised. Haven't hesitated to recommend family and friends.

I've visited this store a few times now. Once for a repair, once to sell some gold, and another…read moretime for an amazing sale they had. I've also had the pleasure of having my partner purchase from this store and surprise me with a sparkly gift that I wear every day and the quality is unparalleled. The staff here is friendly and takes the time to work with you, whether you choose to make a sale that day or not. They rotate their stock and have a lot of nice options depending on your budget, and they have a decent turn around for repairs. The owners seem to care a lot about their business and you can tell they've put a lot of effort into their store. I just dropped off some earrings today to get new backings for them and figured I would leave a review. Definitely worth your time!

No. Do not recommend. We left consignment items yesterday and were told by a man that they do not…read moreissue a receipt for items placed on consignment. We asked how will we prove we brought the items in? He said people just trust us. We asked about pricing and he said his wife would decide the price of each item. We requested the wife call the next day to discuss pricing for each item. The man repeated, people just trust us. She did not call, so we called her. Woman gave very rude and curt responses to our questions. Said she did not have pricing. We asked when she could discuss pricing, she said she could not tell us when that might be. We went back to the shop today and picked up our items. The woman was again very rude and unhelpful. Surprised they are still in business.

Great selection and customer service . They are knowledgeable and help you find what you need.read more