Great experience end-to-end working with Appliance Contract Sales. Our dishwasher died and after…read moreshopping around, found that ACS had Miele models on-hand in their showroom. We bought one that has been perfect. Several months later, we did a major kitchen renovation and went back to ACS for a full line of new GE appliances, from range to fridge and hood vent. Excellent knowledge of not just their products but which to choose based on our budget and which have the best support, etc. They sent model numbers and documentation directly to our builder to ensure the new cabinets would fit perfectly. Recommend.

We used this company to buy our Wolf induction cooktop, downdraft, and a Subzero wine fridge. Nick…read morethe owner was very patient with me and my wife as we went through all our ideas with him about renovating our kitchen. He has a large showroom, and we also went to the Wolf/Subzero distributor's showroom downtown. His installer Joe came out and measured everything and explained to me what I needed to change on our "island" to make the new appliances fit. When install day came everything went in just like it was planned, with Joe and Tim as the install team. Based on my experience, I would recommend Appliance Contract Sales to others.

Great selection. Great, knowledgeable staff. Great quality products…read more I'm a building professional and can't say enough good things. Particular shout-outs to Matt Armstrong, inside sales team and warehouse crew. Excellent, timely service every time!

I am new to Richmond and buying an old home. The service and advice here was so welcoming and…read moreinformative. I will be coming to Siewers for my crown molding. I will also return when I can create a new kitchen space.

Great experience. They do it right, the way you want, the first time. They know what they are…read moretalking about and helpful. They are organized, they communicate, they have the best. They will not waste your time or money.

Great selection of Quartz, marble and granite. They installed quartz countertops in our kitchen and…read morethey did a great job!

If you are in need of any appliances, this is the place to go. They are knowledgeable, helpful and…read morepatient. Also not pushy at all. I was looking for more information about the speed queen washers & dryers. They were informative on the inner mechanics and workings of the appliances. These are made solely in America :) The local owner was helpful and friendly. I'm so happy we went there and purchased from them. We will go back.

I recently had an in-home service visit for a broken lid latch on my washing machine. I had clearly…read moreexplained the issue over the phone and even offered to send photos beforehand, but that wasn't taken up. When the technician arrived, I showed him the small plastic latch piece that had broken off. He only briefly looked at the washer itself and quickly concluded that the issue required a full lid assembly replacement costing around $400-$450, along with an $80 service charge for the visit. Afterwards, I purchased the replacement latch part from another appliance store for about $13 and replaced it myself in a few minutes after watching a repair video. The washer is now working properly. My concern is that the specific broken part I identified was not really evaluated, and the diagnosis felt very quick given the simplicity of the actual repair. I understand technicians rely on experience, but in this case the solution turned out to be far less complex than what was quoted. Overall, I left feeling that the issue wasn't fully considered, which led to an unnecessary service fee and a much more expensive repair recommendation than was needed.

Love these folks. Bought a lipstick on a pig house in need of oh so many repairs. So far able to…read moreget everything we needed here and delivery was excellent for the amount of wood ordered! Plumbing supplies are great. Helpful staff.

Great local lumber yard. They have lots of lumber to choose from, and a store that has most general…read moreitems that one needs. The prices are on par with big box stores, but I get to save time and gas since it is less than a mile away.

Great personal service that you don't see anymore. Larry is easy to work with. Had great…read moresuggestions. Delivery was top shelf. We need more companies like this. Don't hesitate to visit. Extremely satisfied.

We have been doing business with this business since 1991 when they first installed our gas…read morefireplace. Over the years we have continued to call them for maintenance and to install new logs, and a screen front. The products have always been excellent! Each time they have done a stellar job. Their customer service has always been exceptional. The installers, each one that came were professional, neat, and very knowledgeable. Our very recent call was right before Christmas. In spite of them being very busy and it being later in the day, Larry called LJ, who just had finished a call nearby. LJ immediately turned around and came by to fix the issue. He too, was efficient, neat and informative. We were so impressed by his attention to detail as well. He did not leave until everything was perfect. In this day and age it is a challenge to find businesses that care so much about their customers and their products. We will always call them for our fireplace needs. They are among the very best!

Mary was so informative and kind. I have an early 1900's slipper tub from LA Victorian Mansion in…read moreLA and she helped me figure out price to sell from California. She didn't make a dollar but she made a friend. She was funny and very knowledgeable. I would highly recommend Governor's Architectural

Wonderful folks at a wonderful store. Jeff, Mary, Bruce and the entire staff are helpful, friendly…read moreand a joy to be around. It just doesn't get any better than Governor's Architectural Salvage!

I had hired Absolute Stone Design in the fall of 2025 to repair an issue with my granite counter…read moretops having an uneven seam. They sent out two guys to repair my countertop. Only one of them spoke English. None the less, they were able to fix the issue. Fast forward to February 2026 and the issue with the uneven seam returned. Apparently, the fix didn't stay. Spoke with Renee at Absolute Stone Design and explained the issue. They sent two technicians to my house to repair the issue. This time neither one of them could speak or understand English which made it very difficult and problematic to explain what needed to be done and what my wishes were. Me and the technician ended up having to use a translator app on our phones to communicate which was quite time consuming and only prolonged the issue of getting my countertop fixed. After 20 minutes or so of back and forth trying to explain what the process was and what my expectations are the technicians began working. They put some sort of device that straddled the seam and using suction moved the two different sides of granite to make the seam even. The whole process took a little more than an hour. Once they were done, they seem to pack up their stuff in a hurry and left. Now my wife and I didn't stay in the kitchen the entire time and watch them work. Once they left, my wife and I went to dinner. Once we came back and closely inspected the work, that's when we found the damage to our countertops. They had put a hole in our stone and tried to cover it up by putting some kind of filler in the hole hoping we wouldn't notice it (see pics). I was able to scratch out the filler with my fingernail. I went to the Absolute Stone design office and spoke to the owner and explained the issue of what happened and showed him the pictures of the damage. His response at first was denial and then asked me how do I know that wasn't there before they started work. Then he tried to explain how the stone is old and brittle. He tried to explain away a couple of different excuses so as to avoid responsibility. After a little further explaining my position and how I don't buy his excuses I advised him that I am not paying the $300 fee he wants for the work as I am not paying them $300 to come to my house and damage my granite and then not offer to fix it. The owner was OK with that. He also advised me that he would speak with Renee about the issue and someone would be getting back with me the following week. That didn't happen and no one called me. Only after I received an invoice in my email (about a week later) did I call them back and speak with Renee and explained again what had happened. I could tell from our conversation that no discussion was had between her and the owner. I also advised her that I was not paying the $300 to them after they had damaged my granite. She understood and was OK with it. Now here we are a few weeks later and I get a call from a young girl at Absolute Stone Design inquiring about the $300. I again had to explain to this young girl what took place and for her to speak with the owner and Renee. I also explained that they sent two technicians to work at my house and neither one could speak or understand English. Her reply both shocked and surprised me as she said in an indignant manner that "I don't see what that has to do with anything..." and before I could explain, she hung up on me. Having been treated like this by Absolute Stone Design, I would not recommend doing business with these people as they are not very customer focused and apparently are OK with sending technicians to fix your problem without even being able to communicate with you should you have concerns or questions. And it appears that their staff are not properly trained on how to provide quality customer or show any empathy towards a customer who has experienced issues with their work nor do they seemed concerned in any way on offering to make it right. Buyer Beware!

I am SO happy with my bathroom countertop. Melissa helped me. She found a remnant of Silestone…read moreStellar Snow in the Tile Courtyard. I was thrilled. I'd seen a sample of it at Home Depot, but my project didn't meet their minimum. Went to another shop in Powhatan; they were super nice but a bit pricey and their product was a fabricated copy. (I wanted Silestone for all the right reasons.). What really impressed me: 1) Melissa didn't charge me for the circle cut out I wanted in the top left corner - (for trash!); 2). Gonzago was so polite, knowledgeable, patiently measured and convinced me to get the matching backsplash. Glad I did. and lastly, 3) The install team was polite, efficient and filled in the glue where I thought more was needed. (Keep the lady happy!). I've referred Melissa and team once. Hope I can do it again. Thank you, ASD.