Professional mechanics Talk with person who does actual…read morework on your vehicle. Prices are reasonable ie better than dealers. Price should be secondary to quality of repairs, transparency in their dealings. The one I go to when necessary. I bought a used vehicle. Something wasn't quite right at 75. They adjusted some part a few degrees and bam smooth ride again.

Very happy with this local shop recommended by UVA parents. My daughter for the first time had to…read moredeal with a mechanic on her own. The owner Joe inspected my daughter's car with heat not working. After an inspection it was determined the water pump was going out and thankfully did not drop all the fluid on the road. Joe gave an estimate on repairs and timetable. The car was ready on time and within budget. The heat now works. The repair cost was well below that of a dealer. I talked to Joe to wrap up everything and I found him to be ethical and trusted. A rarity these days for mechanics. He let the car stay an extra day at his shop with a winter storm. Totally recommend Peacock Auto Service. 5 Stars!

Was a little wary to go here for an oil change for my car because I checked Yelp first and saw some…read morereally recent and really critical and negative reviews. Still, I have a long trip tomorrow and needed an oil change immediately, and everywhere else was closed for Sunday. I was, however, pleasantly surprised by the experience. The employees were polite, respectful, and professional. Despite being very busy with many customers, they completed the oil change quickly. They asked what I wanted done to my car and did not try to talk me into anything extra. The person who was manning the office was clear and helpful on the different oil options, their prices and advantages / disadvantages. The rate they offered matched what I had found online as a reasonable rate, and the entire experience was awkwardness-free, smooth, quick, and friendly. Glad I didn't let the bad reviews deter me and I would absolutely recommend this place!

Not a good experience. A racially motivated insinuation was made to me by the manager. "What's…read morewrong with you people " he said. He was rude, short, and has no place in customer service. I asked him about the bill because it was higher than I thought. A $115.00 oil change with a $10.00 coupon came to $126.00. He said we have to put a new filter in too. Like I didn't know that? I will never go there again. And if the owner has any sense at all he needs to fire him asap.

They replaced the timing belt & AC compressor on my wife's car…read more last summer. A fairly big job. A year later, everything is still running fine. Competent mechanics & completely upfront. I highly recommend Finleys.

I started using Finley's because I was tired of the Honda dealer doing me wrong. Finley's was okay…read moreat fist. But recently I went in for an oil change. The lady at the front desk said I was "required" to use synthetic oil. When I questioned that (I'm a bit of a car nut), she said I should look it up on the internet or my service manual. And she went ahead and wrote up my work order for synthetic oil (which BTW costs twice as much as regular oil). So I went home and looked it up. Nowhere does it say synthetic oil is required. In fact, it can be bad for older cards (it finds leaks). In fact, it is not even recommended. Sites will tell you the benefits (such as longer between oil changes, better gas mileage), but never any mention of being required. When will companies learn that tricking a customer increases their revenue for that one day - but will lose them future business when the customer goes somewhere else from now on. BTW the sticker they put on the window (to remind me of my next oil change) still said only 5,000 miles - not the 7,000 or 10,000 that is usual for synthetic oil Good night Finley's. Good night moon.

Taking my cars there for years. Noticed a recent dropoff in quality over the past 1-2 years. We…read morepaid for a car service and only got oil change. Both cars didn't have coolant added; one engine blown. People seemed nice, but trust is gone.

I was told the computer needed to be replaced on a 2007 Jeep Wrangler that had a few cylinders…read moremisfiring. After a very lengthy wait of however many days and delays a technician from Richmond was called to this place to tune a different year, make and model's computer they got off the internet. A brand new one costs at most $400 and I was billed $1,000. I had to ask some nice secretary to help me pay $20 of this outrageous highway robbery in order to make my way home that night. Shortly thereafter this bad tune seized the engine of a perfectly good V6. I would avoid this place if you don't want to find yourself up the creek without a paddle.