DO NOT file taxes or an LLC with Chandler Knowles. You will be wasting your money, In addition,…read moreif you have more than a 10 minute drive to their office, do not waste your time. A 40-minute trip to deliver documents cost me a 1 hour fee. Despite the owner being "too busy" to introduce herself, she charged me for "consultation" services. My consultation consisted of sitting alone in a conference room, introducing myself to her administrator, and handing over my files. Ruthless and no concern for you or your company.

I would not recommend this firm. The first year they did my return, they made a mistake and told…read moreme it was my responsibility to make sure the tax return is accurate when I got a notice from the IRS which has never happened to me in my adult life. Chandler did amend the return at no charge but advised me it was my responsibility to make sure the entire return is correct. I'm not a CPA which is why I paid them for their expertise. I chalked it up to a one time mistake, but the next year I went over the return page by page, line by line, and found multiple mistakes (since it's my responsibility according to them so I spent hour and hours reviewing every line item). Chandler had to modify the return at least 3 times and make many corrections before it could be submitted to the IRS. These were mistakes I found (not them). What is the point of hiring and paying a CPA to file my tax return if I need to learn all the tax laws to find their mistakes. I had to proofread all their work but their fee was never discounted for the countless hours I had to spent proofing the return and bringing errors to their attention. I even had to bring to their attention a typo transposing numbers, a mathematical error, as well as a major error whereas they reflected tax free funds as taxable funds. Needless to say I decided to find a new CPA going forward as I had no confidence in their ability to prepare my return accurately. Fortunately, I found a highly competent CPA that I am working with now and have been for several years. My new CPA even went back and found more mistakes (that I didn't know about as I'm not a CPA). I had to pay my new CPA to amend mistakes from their original work. I didn't even ask Chandler to amend the old return to fix their mistakes as did not want to have any further relationship with them as trust was gone and I moved on to another CPA who I paid to amend the return previously filed by Chandler. The people at Chandler are very nice people, but I just do not have confidence of the accuracy of my returns they prepared so I found a new CPA. I shouldn't have to have CPA knowledge to hire a CPA to complete my return. I provide my CPA with proper documentation and while I still review the return before it is submitted, I expect my CPA to prepare an accurate return. I do hope that things have changed for them as this was several years ago and hope they are doing a more thorough review of their work. I wish them the best of luck. I didn't even want to write this review as they were nice people but a friend of mine said it would be wrong not to write the review. In the end, I do hope these were just training issues that have since been resolved so this does not happen to anyone else.

Amazing team! Worked with them for 1 year now and they are superior to the previous teams I have…read morehad over the past 25 years. Expert knowledge, easy to use portal for doc submissions and management, and prep meetings for next year gives me great confidence and less anxiety around tax season.

We hired FranFund based on a trusted referral from our franchise onboarding and paid a total of…read more$7,495.00 for help securing financing. Despite months of engagement, FranFund only introduced us to one lender who denied our loan at the last minute--delaying our business opening. They offered no viable backup options in time, and we were forced to find funding independently under tight pressure. Even though no funding came through and no promised support was delivered, FranFund refused a refund, citing fine print instead of actual performance. We feel this experience was unethical, costly, and misleading. If you're a small business owner relying on timely and effective financing support--proceed with extreme caution.

I was referred to FranFund when I was setting up a franchise business a few years ago. From the…read moreoutset, FranFund proved to be among the most professional businesses I've worked with while I had my business. Dolores Delgado and Holly Bejar always answered my questions and diligently made sure that assorted paperwork was taken care of and that deadlines were noted with plenty of warning. The cost, compared to having to know and handle the IRS regulations yourself, is incredibly low. If you're going to finance your business with retirement funds, I think FranFund is the best way to be sure that tricky IRS regulations are managed. Even as I had to sunset my business and finish my business with FranFund, Dolores was 100% attentive and helpful right to the last step.

It is hard to find a great CPA/bookkeeper and I wish someone had warned me publicly about this…read morecompany when I was looking so I feel I need to write my experience. Do not hire Kedra as your CPA or Janet (who works for her) as your bookkeeper. I paid this firm over $10,000 for bookkeeping and tax-related services for my business, and I ended up having to catch and correct basic errors myself. I found wrong expense categories, personal accounts listed as business assets, retirement-plan money left on the balance sheet after it had already left the business, incorrect 1099s, and a serious 2024 tax-basis issue in work the firm prepared. When I asked them to explain the numbers they used and provide support for their own work, they would not clearly answer or back it up. They had all the documentation from me they would need to not make constant careless mistakes. I want to be very clear about one thing, because I expect they may respond by saying I was asking them to do historical work outside their scope. That is not true. I repeatedly told them I was not asking them to reconstruct old years or do a historical forensic project or even to explain anything to me that was not just about why they used the numbers they did. I was asking them to explain and support numbers their own firm used in 2024 work they prepared for me. That is very different. I tried to resolve this calmly and directly. Instead, I was talked over, dismissed, and even hung up on rather than given clear answers. Kedra often seemed too scattered or too busy to keep important facts, documents, and prior conversations straight, which made everything more confusing. What bothered me most was the lack of accountability. I caught error after error, and when I asked about them, they would change the item (proving I was correct that they were wrong) and never explain why it had been done that way in the first place even when I would ask where they were getting their data to keep making so many mistakes. These were not obscure issues. They were basic bookkeeping and compliance items, and they had the records needed to do them correctly. In my experience, this firm was unreliable, unprofessional, and not trustworthy with important financial work.

Extremely knowledgable and I didn't feel rushed like I sometimes do with these big firms on…read morematters. Strongly recommended!

I've been using J Chester and associates for many years and they are excellent! They did a business…read moreI had and do my personal taxes as well. They are super professional and very friendly! Hard to find that combination anywhere especially in the tax business. I've referred numerous people that I know because I want them taken care of also. Thank you very much!

If you are looking for someone to input a W-2 into some TurboTax like software, without asking you…read moreany personalized questions and refusing to take a phone call, you've found your accountant. If you are looking for a partner to help with your accounting needs, this is not the place. When reached out to J Chester & Associates I explained to the firm manager, David Perez, exactly what I was looking for in an accountant. He was happy to take my money, have me fill out a form, then pass me along to others within the firm. I repeatedly requested a phone call with an accountant and was ignored completely. Next thing I know my taxes were filed, without ever speaking to me directly about any deductions I may be entitled to, my small business or any other personal information that may be pertinent. Don't believe the positive reviews about this firm, I sure wish I hadn't.

I cannot say enough great things about R&R Associates Accounting Firm. They were extremely…read morethorough in explaining everything and very responsive throughout the entire process. What truly impressed me most is that Mr. Rodgers handled, in one phone call with the IRS, an issue I had been trying to resolve for years. Something that felt overwhelming and never-ending was finally taken care of quickly and professionally. If you're looking for an accounting firm that is knowledgeable, patient, and truly advocates for you, I highly recommend R&R Associates Accounting Firm.

Actually was able to sit down with Mr Rodgers today There…read morewas a misunderstanding that lead to my earlier review and as a result of our face to face meeting today it looks like we've found our new accountant Thank you Mr Rodger's for your time today

Great Customer Service. We were so appreciative of the process they have when it comes to Business…read moremonthly accounting as well as Tax Preparation. It has been a relief to know that we have Professional and Competent people on our team taking care of the Tax and Accounting side of life.

I have been working with financial for both my personal and business tax needs for several years…read morenow and have had an exceptional experience. I highly recommend anyone with tax problems, needs, or just regular filings to consider warrior.

I've worked with this tax company for many years now they are the most reliable, helpful and best…read morepriced around. I refer all of my friends, family and clients to them as well!